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研究生: 魏廷格
Reittinger, Logan
論文名稱: Determining the Impact Success Factors have on Project Performance in Taiwan
Determining the Impact Success Factors have on Project Performance in Taiwan
指導教授: 鄭至甫
Jeng, Don Jyh-Fu
學位類別: 碩士
Master
系所名稱: 管理學院 - 國際經營管理研究所碩士班
Institute of International Management (IIMBA--Master)
論文出版年: 2010
畢業學年度: 99
語文別: 英文
論文頁數: 98
外文關鍵詞: Project teams, Project performance, Cultural context, Impact factors, Team-internal, Team-external, Taiwan
相關次數: 點閱:63下載:1
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  • Previous research has shown that national cultures play important roles in determining cultures within organizations and more specifically within project teams. As projects are becoming increasingly popular throughout companies of many different industries, it is vital to understand what factors impact and increase project performance to be able to properly manage projects. The primary goal of this study is to understand the impact Team-External and Team-Internal factors have on project performance within the context of Taiwan.
    The purpose of this research was to first create clear factor structures of Team-Internal and Team-External factors by running separate Exploratory Factor Analyses. Once the clear structures were formed, this study measured and compared the extent to which Team-External and Team-Internal factors impact perceived overall group project performance and perceived individual team member performance in Taiwan. This study further provides/discusses both academic and managerial benefits. My findings show that Team-Internal factors have a greater impact on project performance (Time, Cost, Quality, and Scope) than the Team-External factors. The Team-Internal factor Synergy was found to have the greatest importance on Overall Satisfaction, Overall Quality, and Desire to Keep Services. The Team-External factor Technical Tasks can be viewed as having the greatest impact on project performance as it is shown to impact both Individual and Overall group performance in 3 out of 4 performance items (it did not impact Cost). The Team-External factor structure derived from a Western setting kept 7 out of 8 original factors, showing factors external to teams may defy cultural differences and can be universally applied to project teams.

    ACKNOWLEDGEMENTS I ABSTRACT II TABLE OF CONTENTS IV LIST OF TABLES VII CHAPTER ONE INTRODUCTION 1 1.1 Research Background and Motivation. 1 1.2 Research Purpose and Scope. 3 1.3 Research Structure and Process. 5 CHAPTER TWO LITERATURE REVIEW 6 2.1 Projects Defined. 6 2.2 Project Performance Metrics. 9 2.3 Factors that Impact Project Performance. 11 2.3.1 Cultural Context. 11 2.3.2 Impact Factors External to the Team. 14 2.3.3 Impact Factors Internal to the Team. 19 CHAPTER THREE RESEARCH DESIGN AND METHODOLOGY 26 3.1 Research Design. 26 3.2 Questionnaire Design. 26 3.2.1 Section One: Evaluation of Team-External Factors for Project Performance. 27 3.2.2 Section Two: Evaluation of Team-Internal Factors for Project Performance. 27 3.2.3 Section Three: Individual and Overall Project Evaluation Questions. 28 3.2.4 Section Four: Basic Information. 28 3.3 Research Subjects. 28 3.4 Sampling Design. 29 3.5 Analysis Design. 30 3.5.1. Exploratory Factor Analysis (RQs 1 and 3). 30 3.5.2 Multiple Regression Analysis (RQs 2ab and 4ab). 31 CHAPTER FOUR ANALYSIS AND RESULTS 32 4.1 Descriptive Analysis. 32 4.2 Determining Team-External and Team-Internal Structures (RQs 1 and 3). 36 4.2.1 Exploratory Factor Analysis. 36 4.2.2 Construct Validity. 44 4.3 Comparison with Previous Existing Structures. 49 4.3.1. Comparison of Team-External Structure with Previous Western Structures. 49 4.4 Impact Factors have on Team Performance (RQs 2ab and 4ab). 53 4.4.1 Impact Team-External Factors Have on Project Performance. 54 4.4.2 Impact Team-Internal Factors Have on Project Performance. 57 4.4.3 Comparing Team-Internal and Team-External Factors. 61 4.4.4 Discussion Regarding Other Items Which May Impact Project Performance. 63 4.5 Segmentation Analysis. 64 CHAPTER FIVE CONCLUSIONS AND RECOMMENDATIONS 72 5.1 Research Conclusion and Discussion. 72 5.2 Academic and Managerial Implications. 77 5.3 Research Limitations. 78 5.4 Suggestions for Future Research. 79 REFERENCES 80 APPENDICES 85 Appendix 1: Questionnaire – English Version 85 Appendix 2: Questionnaire – Chinese Version 92

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