| 研究生: |
陳雅珍 Chen, Ya-Chen |
|---|---|
| 論文名稱: |
產後護理機構價值創新策略之研究-以C機構為例 Value Innovation for Postnatal Nursing Center The Case of Institution C |
| 指導教授: |
周信輝
Chou, Hsin-Hui |
| 學位類別: |
碩士 Master |
| 系所名稱: |
管理學院 - 高階管理碩士在職專班(EMBA) Executive Master of Business Administration (EMBA) |
| 論文出版年: | 2017 |
| 畢業學年度: | 106 |
| 語文別: | 中文 |
| 論文頁數: | 127 |
| 中文關鍵詞: | 產後護理機構 、藍海策略 、層級分析法(AHP) 、價值創新 |
| 外文關鍵詞: | Post-natal nursing center, Blue Ocean Strategy, Analytic Hierarchy Process (AHP), Value Innovation |
| 相關次數: | 點閱:102 下載:22 |
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近年來,台灣雖開始步入少子化市場,但因社會環境變遷與經濟成長的關係,社會大眾對產後護理機構的需求與期待卻日漸升高,因此產護理機構林立。產後護理機構在台灣屬於非醫療機構,而實際上卻在與婦產專科、小兒專科、營養師等執行著相關專業性之醫療活動,醫院或診所藉由院方行政資源及醫療設備資源的共享與結合,可讓一連貫完整的醫療服務更加完善,而相繼紛紛投入,彼此競相模仿與標竿學習,使得市場差異性減少,長久下來,使得經營策略越趨於一致,所以,如何增加競爭優勢並保有市場競爭力,這就成為產後護理機構關注之議題。
本研究擬以個案C產後護理機構為對象,來探討價值創新之經營策略,以「層級分析法」(AHP),探討研究對象,先就產後護理機構競爭因素之各層級構面與指標間之權重。將分析得出之權重,繪製成策略草圖,透過研究對象之策略草圖價值曲線比較分析,歸納出個案C產後護理機構與一般產後護理機構之目前策略差異。進一步透過四項行動架構,研擬創新個案C產後護理機構原來之價值曲線,繪製出新價值曲線,藉此比較出價值創新後個案C產後護理機構與一般產後護理機構之經營策略差異。
經由個案研究及資料分析結果,聚焦於提升訓練更多項專業人才資源與創造產後護理機構新市場之價值,以達到市場差異化目的。執行全新的價值曲線,可帶給產後護理機構與顧客的全新價值,以跳脫同質性之競爭市場,藉以開創新藍海提高獲利之空間。
Summary
Abstract
With the changes of social environment and economic growth, the public’s expectations and needs for post-natal nursing centers have been rising even though Taiwan has begun to enter the market that families are shrinking as fewer children as being born than in past decades. These nursing centers are considered non-medical institutions, but they are actually centers which have a mix of different specialists together, including maternity specialists, pediatric specialists and nutritionist are related professional medical activities. With different specialties located together in one medical center and the sharing of hospital administrative resource and medical equipment resources, hospitals or clinics can make the entire medical services do well. However, more and more medical facilities fling into this market. In a long run, this makes the difference declined and the business strategy more consistent because of the imitation and benchmarking learning with each other. Consequently, how to find a way of increasing competitive advantages and maintaining market competitiveness will be a vital issue to a company.
This study aims to explore the business strategies of value innovation through the study case. Moreover, this study apply “Analytic Hierarchy Process” (AHP) to analyze the ratio by comparing hierarchy of any aspect and indexes of competitive factors to each other two at a time. In order to make the comparisons, the analysis is used to graph strategy canvas. This concludes that there is a current differentiation strategy between general postnatal nursing centers and this study case. Furthermore, the original value curve was redrawn up to create an innovation, which is used to compare the differentiation strategy of general postnatal nursing centers and the recreated the study case.
According to the study case and the result of information analysis, the study focus on improving and training of professionals who have more competence and creating the value of new markets of post-natal nursing centers so as to achieve market differentiation. The implementation of a new value curve will not only construct a new value for post-natal nursing centers and customers but also help post-natal nursing centers escape a homogeneous market to gain more profit from a new Blue Ocean.
Keywords: Post-natal nursing center;Blue Ocean Strategy;Analytic Hierarchy Process (AHP); Value Innovation
壹、中文文獻
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食品安全衛生管理法(民國106年10月31日)
消防法施行細則(民國105年12月22日)
護理機構分類設置標準(民國102年8月9日)
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