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研究生: 李如婕
Lee, Ju-Chieh
論文名稱: 變革領導對組織承諾之影響-以領導成員交換與知覺組織支持為依序中介變項
The Effect of Transformational Leadership on Organizational Commitment- Leader-Member Exchange and Perceived Organizational Support as Sequential Mediating Variables
指導教授: 李憲達
Lee, Hsien-Ta
學位類別: 碩士
Master
系所名稱: 管理學院 - 企業管理學系
Department of Business Administration
論文出版年: 2025
畢業學年度: 113
語文別: 中文
論文頁數: 110
中文關鍵詞: 變革領導領導成員交換知覺組織支持組織承諾
外文關鍵詞: Transformational Leadership, Leader-Member Exchange, Perceived Organizational Support, Organizational Commitment
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  • 領導力為學界與業界共同重視之主題,因不同特質之領導力將造就不同的組織結果。而近年來,疫情改變了人們工作的型態,以往實體的工作環境,逐漸被混合型或者遠距的型態所取代。當員工與主管的實體距離不再像以往般接近時,過去研究所探討的領導力之影響,是否還能以相同的方式成為有效的過程。變革領導因其著重於透過領導者的魅力、激發及啟發部屬之信念及心智、並藉由個別關懷,來使部屬成長,被視為有效之領導者類型,進而達到員工對組織的承諾。本研究欲探討在當前環境下,變革領導是否能藉由領導成員交換以及知覺組織支持的依序中介,達到組織承諾的結果。
    研究透過問卷調查法,向20歲以上、台灣地區、不同產業之受測者調查,回收有效問卷253份,透過SPSS Statistics 17.0以及SmartPLS V4.1.1.1進行資料分析。
    結果顯示,(1)理想化影響力(歸因)對情感承諾有正向影響,情感與知覺組織支持在其之間有依序中介效果。(2)理想化影響力(歸因)對情感承諾有正向影響,專業尊重與知覺組織支持在其之間有依序中介效果。(3)智能啟發對情感承諾有正向影響,專業尊重與知覺組織支持在其之間有依序中介效果。(4)個別關懷對情感承諾有正向影響,情感與知覺組織支持在其之間有依序中介效果。(5)個別關懷對情感承諾有正向影響,忠誠與知覺組織支持在其之間有依序中介效果。(6)個別關懷對情感承諾有正向影響,專業尊重與知覺組織支持在其之間有依序中介效果。

    Leadership has long been a focal topic in both academia and industry, as different leadership styles yield varied organizational outcomes. In recent years, the COVID-19 pandemic has transformed traditional working models, shifting from in-person settings to hybrid or remote environ-ments. This change has reduced physical proximity between supervisors and subordinates, raising questions about the effective-ness of leadership processes explored in previous studies. Among leadership styles, transformational leadership, which emphasizes demonstrating charisma, inspiring followers’ motivation, stimulating them intellectually, and implement-ing individualized consideration to foster growth, is recognized for its ability to enhance employees’ organizational commitment.
    This study aims to examine transformational leadership, under current working conditions, influ-ence organizational commitment through the sequential mediating roles of Leader-Member Exchange (LMX) and Perceived Organizational Support (POS). A questionnaire survey was conducted among employees aged 20 and above, from various industries in Taiwan. A total of 253 valid responses were collected and analyzed using SPSS Statistics 17.0 and SmartPLS V4.1.1.1. The findings are as follows:

    1. Idealized influence (attribut-ed) positively affects affective commitment, with sequential mediation through affect and POS;
    2. Idealized influence (attribut-ed) positively affects affective commitment, with sequential mediation through professional respect and POS;
    3. Intellectu-al stimulation positively affects affective commitment, sequentially mediated by professional respect and POS;
    4. Individual-ized consideration positively affects affective commitment, with sequential mediation through affect and POS;
    5. Individual-ized consideration also positively affects affective commitment through loyalty and POS as sequential mediators;
    6. Individual-ized consideration positively influences affective commitment via professional respect and POS as sequential mediators.

    碩士在職專班論文合格證明書 中文摘要 i ABSTRACT ii 誌謝 vii 目錄 viii 圖目錄 xii 表目錄 xiii 第一章 緒論 1 第一節 研究背景與動機 1 第二節 研究目的 5 第三節 研究範圍 6 第四節 研究流程 7 第二章 文獻探討 8 第一節 變革領導 8 壹、 理想化影響力(Idealized Influence) 9 貳、 激發動能(Inspirational Motivation) 10 參、 智能啟發(Intellectual Simulation) 10 肆、 個別關懷(Individualized consideration) 11 第二節 領導成員交換 13 壹、 情感(affect) 14 貳、 忠誠(loyalty) 14 參、 貢獻(contribution) 15 肆、 專業尊重(professional respect) 15 第三節 知覺組織支持 17 第四節 組織承諾 19 壹、 情感承諾(Affective Commitment):基於情感依附與組織認同 19 貳、 持續承諾(Continuance Commitment):基於離開的成本考量 20 參、 規範承諾(Normative Commitment):基於道德義務與責任感 20 第五節 變革領導與領導成員交換 23 第六節 領導成員交換與知覺組織支持 27 第七節 知覺組織支持與組織承諾 29 第八節 變革領導與領導成員交換與知覺組織支持與組織承諾 30 第三章 研究方法 35 第一節 研究架構與假設 35 第二節 研究變數與衡量方式 41 壹、 研究對象與樣本 41 貳、 試測問卷 41 參、 正式問卷 41 第三節 資料分析方法 48 壹、 敘述性統計(Descriptive Statistics) 48 貳、 信度(Reliability)分析 48 參、 效度(Validity)分析 48 肆、 結構方程模型(Structural Equation Modeling, SEM)分析 49 伍、 共同方法變異檢驗 49 第四節 研究倫理 50 壹、 隱私保障 50 貳、 知情同意(Informed Consent) 50 第四章 研究結果 51 第一節 樣本基本資料分析 51 第二節 敘述性統計分析 55 第三節 測量模型分析 59 壹、 因素負荷量(Outer Loading)分析 59 貳、 信度分析 64 參、 效度分析 65 肆、 共線性診斷 68 第四節 結構方程模型分析 69 壹、 顯著性分析 69 貳、 間接效果分析 74 參、 模型預測力 79 肆、 共同方法變異檢驗 79 第五章 結論與建議 80 第一節 研究結果及討論 80 壹、 理想化影響力(行為)對領導成員交換有正向影響 80 貳、 理想化影響力(歸因)對領導成員交換有正向影響 80 參、 激發動能對領導成員交換有正向影響 81 肆、 智能啟發對領導成員交換有正向影響 81 伍、 個別關懷對領導成員交換有正向影響 81 陸、 領導成員交換對於知覺組織支持有正向影響 82 柒、 知覺組織支持對情感承諾有正向影響 82 捌、 理想化影響力(行為)依序透過情感/忠誠/貢獻/專業尊重及知覺組織支持,對情感承諾有正向間接影響。 82 玖、 理想化影響力(歸因)依序透過情感/忠誠/貢獻/專業尊重及知覺組織支持,對情感承諾有正向間接影響。 83 壹拾、 激發動能依序透過情感/忠誠/貢獻/專業尊重及知覺組織支持,對情感承諾有正向間接影響。 83 壹拾壹、 智能啟發依序透過情感/忠誠/貢獻/專業尊重及知覺組織支持,對情感承諾有正向間接影響。 83 壹拾貳、 個別關懷依序透過情感/忠誠/貢獻/專業尊重及知覺組織支持,對情感承諾有正向間接影響。 84 第二節 理論意涵 85 第三節 實務意涵 87 第四節 研究限制及未來建議 89 壹、 研究限制 89 貳、 未來建議 90 參考文獻 91

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