| 研究生: |
石豐鳴 Shih, Feng-Ming |
|---|---|
| 論文名稱: |
領導風格、企業資源管理與組織績效之關係研究 Study on the Relationship of the Leadership Styles, Enterprise Resource Planning and Performance |
| 指導教授: | 莊雙喜 |
| 學位類別: |
碩士 Master |
| 系所名稱: |
管理學院 - 經營管理碩士學位學程(AMBA) Advanced Master of Business Administration (AMBA) |
| 論文出版年: | 2010 |
| 畢業學年度: | 98 |
| 語文別: | 中文 |
| 論文頁數: | 117 |
| 中文關鍵詞: | 領導風格 、企業資源規劃 、組織績效 、組織文化 、組織策略 |
| 外文關鍵詞: | Leadership Styles, Enterprise Resource Planning, Performance, Organizational Culture, Organizational Strategy |
| 相關次數: | 點閱:113 下載:6 |
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在數位經濟的今日,產業環境快速變化,企業面臨了種種不確定因素。隨著兩岸關係的日漸改善,往來貿易日益增加,台灣的各行各業已不再能置身事外,改變與競爭將會愈趨激烈。現今台灣產業怎麼樣的領導風格能夠帶領團隊邁向成功,將會是本研究探討的重點;隨著開放及互動式的參與,各大企業紛紛導入企業資源規劃以提升組織效能,然而在導入過程中需要具備那些因素,亦是本研究所要討論的重點。
本研究採用新型領導理論中的交易型領導、轉換型領導、魅力型領導的領導風格、蕭健宇 (2000)所提企業資源規劃導入動機、由文獻整理出各大學者所提出企業導入企業資源規劃的關鍵成功因素、以及以財務績效、組織認同、學習成長作為績效評估標準,並加入Wallach (1983)所提出之組織文化及Miles & Snow (1978)所提之企業策略類型,透過文獻回顧,確認研究變數與研究架構,並分析相關變數間的關係提出研究假設,以問卷調查方式共發出問卷320份,(回收有效問卷281份,回收率86.56%),再將回收之有效問卷進行敘述性統計分析、因素分析、信度分析、獨立樣本T檢定、變異數分析及迴歸分析等統計方法進行資料分析驗證。
本研究建議,領導的好壞關係著企業的成敗,企業領導應隨著產業環境、組織氛圍進行適當地調整;而在企業資源規劃導入應以企業實際運作情況作為選擇,了解目前運作流程是否有缺失,導入後預期能獲致何種成果,如此才能真正為企業帶來有用且最佳的績效。
Under the circumstance of digital economy, the mode of industries has varied rapidly, and enterprises will confront various uncertainties. As cross-Strait relations with the Mainland China improves, the chances of mutual trade are growing more and more, Taiwan’s enterprises are no longer neglect the problem we will face; that is to say---the competition of businesses will become fierce. Facing the problem, the companies will wonder which leadership styles can guide the team of enterprises to success. This study will put an emphasis on this issue. Meanwhile, with taking participation of interactive way of enterprises increasingly, every firm has installed the enterprise resource planning (ERP) to enhance organizational performance; however, the else the ERP needs some key factors to make the process more smoothly. Those key factors will be another issue which the study will figure out.
Based on the new theory of leadership styles, motive of installing ERP was released by Hsiao Chien-yu (2000) some scholars presented a lot of key factors to lead ERP to be successful---the organizational culture by Wallach (1983) and organizational strategy by Miles & Snow (1978). Thanks to these great bibliographies, the variables and the compositions of this study can be confirmed. The hypotheses were proposed by analyzing the relation of known variables. Three hundred and twenty questionnaires were issued (two hundred and eighty-one usable and returned copies, with a returning rate at 86.56%). Proven by the statistical methods such as description analysis, factor analysis, the analysis of variance (ANOVA), T-test, and regression analysis, etc…
In sum, to be a successful enterprise depends on leadership. The leaders should have changed themselves upon the mode of industries continuously. To get good use of ERP, the companies should advise the actual condition, and get the report if there are any faults in the process by the ERP. Above all, the company should make an expected plan about the result after installing the ERP. With the three elements, it will be easier to get the best performance of ERP.
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