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研究生: 陳群岳
Chen, Chun-Yueh
論文名稱: 通用標記尺度於感性工學的應用
Applying the general labeled magnitude scale in Kansei research
指導教授: 陳國祥
CHEN, KUOHSIANG
學位類別: 碩士
Master
系所名稱: 規劃與設計學院 - 工業設計學系
Department of Industrial Design
論文出版年: 2008
畢業學年度: 96
語文別: 英文
論文頁數: 44
中文關鍵詞: 感性工學標記尺度汽車造型
外文關鍵詞: labeled magnitude scales, Kansei researches, Kansei evaluation, car styling
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  • 感性工學在產品開發上是重要的工具,而對產品以感性語彙分類,以及感性的量化一直是感性工學發展的重點。
    通用標記尺度在味覺的研究上被證實能產出比率尺度的資料,而且相比其它能產出比率尺度資料的量尺,如Magnitude Estimation,通用標記尺度有易於施行的優點。本研究目的在於應用通用標記尺度於感性工學的研究中。本研究使用汽車做為樣本,用以建構通用標記尺度。
    本研究採用消費者報導 (Consumer Union, 2007)的分類中的19輛汽車,和5個與汽車相關的感性語彙 (Ma & Shieh, 2005)對32個受測者做實驗。實驗的結果顯示雖然通用標記尺度所使用的標記有明顯的差異(),但是受測者對於各個感性語彙下的標記評價也有明顯差異。感性語彙的差異可能來自受測者的現狀偏誤 (Kahneman, Knetsch, & Thaler, 1991),但仍需更多的實驗證明。
    與其他標記尺度的比較顯示所有的標記尺度有類似的標記排序,標記尺度間的差別顯示在尺度最大量的差異上。

    Kansei engineering has been proved a powerful customer-oriented tool in product development. By Kansei engineering, the general images or Kansei of products from potential customers are collected, interpreted, and transformed into features or functions of products. So categorization and scaling of Kansei take important part in the field of Kansei engineering.
    It is proven that the labeled magnitude scale (the LMS) yield ratio properties as magnitude estimation in previous oral sensations researches. And comparing to other methods with ratio properties, like the magnitude estimation or magnitude matching, the LMS is easier to apply. The goal of this study is to apply labeled magnitude scales in the context of Kansei researches therefore data with ratio-level can be retrieved easily and extensive statistic analysis can be carried out. In this study, an experiment of scale derivation will be conducted based on the methodology in the research of Green et al. (G.Green, S.Shaffer, & M.Gilmore, 1993). The purpose of this study is to construct a Kansei labeled magnitude scale of chosen products. The chosen product in this study is passenger cars.
    Following the categories of passenger cars in 2008 consumer report buyers’ guide, nineteen car models out of twenty-one categories are selected as samples of this experiment. Five Kansei phrases are chosen by picking one phrase out of a pair of Kansei phrases in five pairs of Kansei phrases (Ma & Shieh, 2005). All subjects in this experiment are students of industrial design department, and the subjects have taken at least three years of design education.
    Thirty- two subjects participated in the experiment during one week. Analysis of the subjects’ data indicated that the rating of intensity descriptors significantly varied and data from different gender are not significantly varied .But analysis also shown subjects in the experiment gave rating in different ways to each Kansei phrases . The geometric means of intensity descriptors are used as the positions of labels on the Kansei labeled magnitude scale.
    The difference may due to the status quo bias (Kahneman, Knetsch, & Thaler, 1991)because subjects rate the sample with their own status quo, and each Kansei phases has different default values, the status quo. This assumption needs to be examined in further researches.
    Labeled magnitude scale of five Kansei phrases were compared to OPUS (Meilgaard, Civille, & Carr, 2007) and CALM (Cardello, Winterhalter, & Shuntz, 2003). All scales compared were affective scales based on the taxonomy of Meilgaard and his colleagues. In all scales, the order of intensity descriptors was similar. Difference of these scales appeared at the maximum magnitude of the scales.

    Abstracts------------------------------i Acknowledgement--------------------iv Main Index------------------------vi Index of figures-----------------------viii Index of tables--------------------------------ix Appendix-----------------------x 1. Introduction -------------------------1 2. Literature reviews ---------------------2 2.1 Kansei engineering-----------------------2 2.1.1 Changing definition of Kansei----------2 2.1.2 Kansei engineering: pursuit of pleasantness----------3 2.1.3 Now day Kansei---------------------4 2.1.4 Kansei researches and the issue within-----6 2.2 Sensory evaluation-------------------------7 2.2.1 Scaling methods in sensory evaluation methods---------------7 2.2.2 Green’s Labeled Magnitude Scale (LMS) ----------------10 2.2.3 Shuntz’s Labeled Affective Magnitude (LAM) scale----------------12 2.2.4 Bartoshuk’s general labeled magnitude scale (gLMS) ---------13 2.3 The application of labeled magnitude scale in Kansei research---------------15 3. Method -------------------------------15 3.1 The derivation of scale------------------15 3.2 Standardization of values ---------------16 3.3 Process of experiment------------------17 4. Experiment-------------------------------18 4.1 The choosing of Kansei phrases-------------18 4.2 Car sample screening -----------------------19 4.3 Sample photo processing--------------------21 4.4 Subjects of the experiment------------------21 4.5 procedure------------------22 5. Result-----------------------29 6. Discussion ---------------------33 6.1 Generality of the scales--------------33 6.2 Status quo bias in Kansei-------------------35 6.3 Compare with existing scales----------------36 7. Conclusion----------------------------- -39 7.1 What we have found here? ---------------39 7.2 Unipolar and bipolar scales ----------------40 7.3 Works yet to accomplish ----------------40 8. References--------------------------------41 9. Appendix ---------------------------------44

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