| 研究生: |
陳家妤 Chen, Chia-Yu |
|---|---|
| 論文名稱: |
供應鏈風險管理之個案研究-以國內童裝業為例 Risk Management In Supply Chain - A Case Study Of Children’s Wear In Taiwan |
| 指導教授: |
劉宗其
Liu, Tsung-Chi 許永明 Shiu, Yung-Ming |
| 學位類別: |
碩士 Master |
| 系所名稱: |
管理學院 - 企業管理學系碩士在職專班 Department of Business Administration (on the job class) |
| 論文出版年: | 2013 |
| 畢業學年度: | 101 |
| 語文別: | 中文 |
| 論文頁數: | 92 |
| 中文關鍵詞: | 供應鏈管理 、長鞭效應 、供應鏈風險管理 、童裝產業 |
| 外文關鍵詞: | Supply Chain Management, Bullwhip Effect, Supply Chain Risk Management |
| 相關次數: | 點閱:151 下載:10 |
| 分享至: |
| 查詢本校圖書館目錄 查詢臺灣博碩士論文知識加值系統 勘誤回報 |
供應鏈風險管理議題,近年來隨著供應鏈全球化的轉變,愈來愈受到學者及企業界重視(Chen et al., 2010)。Kleindorfer & Saad(2005)將供應鏈風險區分為中斷風險(disruption risk)及與需求風險(demand risk)。對童裝產業而言,供應中斷會喪失商機、客戶流失;商品的供給不符市場需求就會變成庫存,造成資金積壓;不論是哪類的風險都會對供應鏈造成嚴重衝擊,因此企業是否能保有市場競爭優勢,最終將取決於管理供應鏈脆弱環結的應變能力。
本研究最主要的目的是藉由個案研究的方式,利用訪談、資料收集與分析等方式,採用Manuj & Mentzer(2008)的供應鏈風險管理五個步驟;找出國內童裝業之供應鏈風險來源、風險管理程序以及採取的因應策略,並進一步分析因應策略的成效並提出建議。
研究結果顯示,國內童裝業之供應鏈風險與經評估其影響之嚴重性高低排名,依序為需求風險、供應風險、作業風險及安全風險等四類。其因應策略,主要採控制、避免、轉嫁、投機及安全等策略。作業風險及安全風險在實施因應策略後,較能有效達到風險預防及減緩,而需求風險及供應風險因牽涉到外部不可控制的變動因素,成效有限,故建議業者應建立一套需求預測的基礎模式、積極的採取具彈性風險管理模式,如延遲策略、調整以「推式」為主、「拉式」為輔的彈性供應鏈、提高外購比例及減少生產作業複雜度。
In recent years, the issues of risk management in supply chain have been emphasized on academics and entrepreneurs, as the changes of globalization of supply chains (Chen et al., 2010). Kleindorfer & Saad (2005) have divided supply chain risk into two categories, disruption risk and demand risk. And for children's wear; any type of risk will be severe impact in supply chain, so the success of retaining competitive advantage will ultimately depend on adaptability in managing supply chain risk.
The main propose of this study is to find out the sources of supply chain risk in domestic children's wear, risk management procedures and coping strategy, and further analysis of the effectiveness of coping strategies and make recommendations by case studying through data collection and analysis, as well as Manuj & Mentzer(2008) five-step risk management model.
Results indicate that the rank of evaluated supply chain risk impacts in domestic children's wear is demand risk, supply risk, operational risk and safety risks in order of severity. The study also shows that the implementation of coping strategy in operational risk and safe risk has effective result in reduction and prevention. However, demand risk and supply risk are more difficult to overcome due to the external changes. So it is suggested that industry should establish a base model for demand forecasting and take a flexible approach to risk management models. For example, using postponement strategy, with adjustment to a flexible supply chain that rely mainly on “push” supplemented by “pull” , or increasing the proportion of outsourcing and reducing the complexity of production operation.
參考文獻
一.中文部分
1.台灣連鎖暨加盟協會(2012),TCFA 2012台灣連鎖店年鑑,pp 159-162,
2.林文彬(2010),服飾業供應鏈變革之路, 物流技術與戰略,第47期
3.哈佛商業評論(2001),迅速、全球化與企業家精神-香港的供應鏈管理 專訪利豐集團總裁馮國經,遠見天下文化出版
4.紡拓會(2013),2012年成衣業供應鏈風險分析,紡拓會編譯
5.憲業企管顧問公司(2012),賣場銷量:神奇交叉分析,麥可國際出版社
6.蕭瑞麟(2006),不用數字的研究:鍛鍊深度思考力的質性研究,台灣培生教育
二.英文部分
1.Aksoy. Asli , Ozturk Nursel & Sucky Eric, (2012) “A decision support system for demand forecasting in the clothing industry”, International Journal of Clothing Science and Technology, Vol. 24 Iss: 4, pp.221 - 236
2.Ballou R.H, Gilbert S.M & Mukherjee A.(2000),” New Managerial Challenges from Supply Chain Opportunities”, Industrial Marketing Management ,Vol.9,pp.7–18
3.Berger,P.D., Gerstenfeld , A. and Zeng , A.Z. (2004), “How many suppliers are best?A decision-analysis approach” , Omega (Oxford), Vol. 32 No. 1, pp. 9-15.
4.Bogataj, D. and Bogataj, M. (2007). “Measuring the supply chain risk and
Vulnerability in frequency space”. International Journal of Production Economics 108(1-2): 291-301.
5.Chen, F., Drezner, Z. Ryan, J. K., Simchi-Levi, D. (2000a), “Quantifying the Bullwhip Effect in a Simple Supply Chain: The Impact of Forecasting, Lead Times, and Information”, Management Science, 46: 436-443.
6.Chen, F., Ryan, J. K., Simchi-Levi, D. (2000b), “The Impact of Exponential Smoothing Forecasts on the Bullwhip Effect”, Naval Research Logistics, Vol.47,pp.269-286.
7.Chen, J. X., Zhang, L. & Meng, Q. F. (2010), “Supply chain operational risks optimal control policy: supply delay risk and customer demand risk”, Liverpool, World
Acad Union-World , Acad Press.
8.Christopher S. Tang(2006), “Perspectives in supply chain risk management”, Int. J Production Economics. pp. 451-488
9.Christopher, M.(1992),”Logistics and Supply Chain Management: Strategies for Reducing Costs and Improving Services”, Pitman, London
10.Cooper, M.C., Lambert, D.M., & Pagh, J.D., (1997), “Supply chain management: More than a new name for logistics”, International Journal of Logistics Management 8(1), 1-13
11.Croson, R; Donohue, K.( 2003) “Impact of Pos data sharing on supply chain management”, Journal of Business Logistics ,Vol 12, No.1, pp. 1–11
12.Fawcett, Calantone,& Sheldon, (1996), “An Investigation of the Impact of Flexibility on Global Reach and Firm Performance,” Journal of Business Logistics, Vol.17, No2, pp. 167-196
13.Fisher, M. L. & Heyman, S. J.,(1997), “ What is the right supply chain for your product?” Harvard Business Review, Vol 75, No2 .pp 105-116
14.Freedman, Mike(2003),”The Genius is in the Implementation. ”,Journal of Business Research, Vol.24, No2, pp26-31
15.Ghadge, A., D. ,S.& Kalawsky, R.(2012).”Supply chain risk management:
present and future scope.” International Journal of Logistics Management , Vol.23,pp. 313-339
16.Harland, C., Brenchley, R. & Walker, H. (2003), “Risk in supply networks”, Journal of Purchasing & Supply Management, Vol. 9 No. 2, pp. 51-62.
17.Hertz, D.B. and Thomas, H. (1983),” Risk Analysis and Its Applications”, Journal of Physical Distribution and Logistics Management,Vol.34 No 5.pp434-456
18.Kleindorfer, P.R. and Saad, G.H. (2005), “Managing disruption risks in supply chains”, Production and Operations Management, Vol. 14 No. 1, pp. 53-68
19.Lambert, D.M., and Cooper, M.C.,(2000),”Issues in supply chain management”, Industrial Marketing Management ,Vol.29, pp.65-83
20.Lee, H L,.Padmanabhan V & Whang S.G (1997a)”The Bullwhip Effect in Supply Chain” Sloan Management Review. pp 93~102
21.Lee, H L,.Padmanabhan V & Whang S.G (1997b)”Information Distortion in a Supply Chain: The Bullwhip Effect.” Management Science,Vol. 43, no. 4 pp.546-558
22.Lee, H L., & Billington,(1994).”Designing Products and Processes of Postponement In Sriram .“ Managment of Design: Engineering and Management Persectives pp.105-122, Boston Kluwer Academic Publishers.
23.Manuj, I. and J. T. Mentzer (2008). "Global supply chain risk management
strategies." International Journal of Physical Distribution & Logistics Management, Vol.38, No.3.pp192-223
24.Manuj ,I. ,& Mentzer, J(2008),”Global Supply Chain Management,” Journal of Business Logistics, Vol. 29 No. 1, pp.133-155
25.Mason-Jones, R. and Towill, D. R.(1998), “Shrinking the Supply Chain Uncertainty Cycle,” Institute of Operations Management Control Journal, Vol.24,No.7, pp. 17-23.
26.Mentzer, J. T., D. J. Flint and G.. T. M. Hult,(2001),Logistics Service Quality as a Segment-Customized Process, Journal of Marketing, Vol.65, No., pp. 82-103
27.Miller, K. D. (1992). "A framework for integrated risk management in International-business." Journal of International Business Studies ,Vol.23 ,No.2, pp.311-331.
28.Moon, Karen Ka-Leung; Yi, Candace Ying; Ngai, E. W. T.. (2012). "An instrument for measuring supply chain flexibility for the textile and clothing companies." European Journal of Operational Research ,Vol. 222 No., 2 pp.: 191-203
29.Norrman , Andreas & Ulf Jansson(2004)"Ericsson's Procctive Supply Chain
Risk management approcad after a serious sub-supplier accident", International Journal of Physical Distribution & Logistics Management,Vol.34,No5,pp434-456
30.Perry,J.H(1991)”Emerging Economic and Technological Futures:Implications for Desing and Management of Logistics Systems inf the 1990S,”Journal of Buesiness Logistics,Vol 12,No.2,PP.1-16
31.Raiffa, H. (1982), “Science and policy: their separation and integration in risk analysis”, The American Statistician,Vol. 36 Nos 3, Part 2, pp. 225-37
32.Ross, D.F.,(1998), “Competing through supply chain management: creating market – winning stratifies through supply chain partnerships”, The Chapman & Hall
33.Simchi-Levi, D., Kaminsky, P.,(2001) E., “Designing and Managing the Supply Chain: Concepts, Strategies, and Cases”, Irwin: Mc Graw Hill
34.Sterman, J. D., (1989)“Modeling managerial behavior:misperceptions of feedback in a dynamic decision making Experiment,” Management Siences, 35, pp.321-339
35.Tang (2006). "Perspectives in supply chain risk management." International Journal of Production Economics , 103(2): 451-488.
36.Wildgoose, A., Astley T.,& Squire, B.,(2012).”The Weakest Link:UK plc’s Supply Chain,” Zurich Insurance plc
37.Yin, R.K(2003) "Case study research:design and methods", Sage Publications.
38.Zsidisin, G.A.,Ellram,L.M., & Carter.J.R., Cavinato, J.L(2004). An analysis of Supply risk assessment techniques, International Journal of Physical Distritution & Logistics Manabement, Vol.34,No.5,pp.397-413
次級資料
1.內政部統計處http://statis.moi.gov.tw/micst/stmain.jsp?sys=100
2.公開資訊觀測站 http://mops.twse.com.tw/index.htm
3.陳欣柏(2011)”成衣及服飾品業-區域經濟崛起,台灣成衣掌握商機,”中華徵信所http://www.credit.com.tw/CreditOnline/cfcontent/industrial/weekly/index.cfm? sn=173
4.經濟日報(2013.4),”麗嬰房將推平價童裝” http://udn.com/NEWS/STOCK/STO4/7810260.shtml#ixzz2PXKdZvJW