在 COVID-19 疫情爆發後，遠端工作顯著增加，導致工作模式發生了巨大變化。為了達到良好的工作表現，員工在這種工作環境中可能面臨許多挑戰，包括協調、團隊合作和溝通的困難。根據先前的研究，人工智慧 (AI) 已被視為組織變革的驅動力。AI 可以改善印象管理，防止誤解，並有助於預防或解決遠端工作中的衝突。本研究探討了 AI 如何提升員工在遠端工作中的工作投入和福祉。該研究基於社會技術系統理論，該理論旨在最大化公司社會與技術因素的整合。數據收集於 2024 年 5 月通過社交媒體以量化方法使用線上問卷進行。研究結果顯示，員工的 AI 數位助理技能與人機合作、任務與技術適配及感知電子領導力支持之間存在顯著關聯。此外，這些變數均顯著影響員工的福祉，並在 AI 數位助理技能與福祉之間的關係中發揮中介作用。員工福祉的提升反過來對其工作投入產生積極影響。總結來說，本研究為如何應用 AI 數位助理來提升員工整體福祉的知識體系增添了新的見解。本報告還提供了一系列工具來幫助解決這個問題，並強調在工作場所（特別是遠端工作環境）實施技術時，需要始終將人放在首位。

Particularly after the COVID-19 epidemic began, remote work has increased dramatically, leading to a considerable change in working patterns. To accomplish an adequate performance, employees may face several hurdles in this kind of working environment, including difficulty with coordination, teamwork, and communication. According to earlier research, artificial intelligence (AI) has been recognized as a force for organizational change. AI can improve impression management, prevent misunderstandings, and assist in preventing or resolving conflict in remote work. This study looks at how AI might improve workers' work engagement and well-being in remote work. It draws on the socio-technical system theory, which strives to maximize companies' social and technological factors. Data collection was conducted on May 2024 through social media with a quantitative method using an online questionnaire. The findings reveal that the AI digital assistant skills of employees have a significant relationship with human-AI teaming, task technology fit, and perceived e-leadership support. Furthermore, all of these variables significantly influence employees' well-being. They also mediate the relationship between the proficiency of AI digital assistants and well-being. Enhanced well-being of employees, in turn, has a positive effect on their work engagement. In summary, this research adds to the body of knowledge concerning the application of AI digital assistants to enhance employees’ overall well-being. This report also offers a list of tools to help address this issue. It emphasizes the need to keep people in mind while implementing technology in the workplace, particularly in remote work environments.

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