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研究生: 黎瓊莊
Le, Quynh Trang
論文名稱: Word-Picture Presentation Effectiveness on Brand Communication: A Weavism Case
Word-Picture Presentation Effectiveness on Brand Communication: A Weavism Case
指導教授: 高如妃
Kao, Faye Jufei
學位類別: 碩士
Master
系所名稱: 管理學院 - 國際經營管理研究所
Institute of International Management
論文出版年: 2015
畢業學年度: 104
語文別: 英文
論文頁數: 120
外文關鍵詞: Brand ideology, product features, word, picture, high level construal, low level construal, assimilation, differentiation.
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  • Discovering a way to affect customer’s understandability and involvement is always important for both research implication and practical implication. For Weavism in the very first stage of its business with a discriminant ideology, making customer understand and also persuading them to assimilate to that ideology is the main challenges it has to face. In order to help Weavism find a solution for advertising programs to implement those goals, this research base on the construal level theory in the psychology field about the work of words and pictures applied to brand ideology and product features presentation to activate different motives (assimilation or differentiation), affect customer understandability, involvement or even attitude towards brand etc.
    The results showed that using word for the brand ideology and picture for the product features is the best combination in advertisement which can help to generate higher motives for assimilation, higher involvement to the ideology and also to the brand, and higher attitude towards brand and purchase intention. This result can be applied for other company in the fashion industry or even in other industry to help them understand better customer mindset, henceforth, make the most effective decision for marketing and advertisements.

    TABLE OF CONTENTS ABSTRACT I ACKNOWLEDGEMENTS II TABLE OF CONTENTS III LIST OF TABLES VII LIST OF FIGURES IX CHAPTER ONE INTRODUCTION 1 1.1 Research Background and Motives. 1 1.1.1 HerMin Textile and Weavism’s Story. 1 1.1.2 Current Trends in Fashion Industry. 4 1.1.3 Neo-Luxury and Slow Fashion as Ideologies Connecting to Sustainability. 7 1.1.4 The Role of Words versus Pictures in Customer Understandability. 10 1.1.5 The Role of Words versus Pictures in Activating Customer Motives in Choice. 11 1.2 Research Structure. 12 1.3 Research Contributions. 12 1.3.1 Research Gap I: Word and Picture Effects on Contributing Customer Understandability and Creation Participation. 13 1.3.2 Research Gap II: Word and Picture Effects on Customer Motives. 14 CHAPTER TWO LITERATURE REVIEW 15 2.1 Construal Level Theory. 15 2.2 Picture-Word Representation in Construal Level Theory. 17 2.3 Assimilation and Differentiation in Consumer Behavior. 18 2.4 Developments of Research Hypotheses. 20 2.4.1 The Effectiveness of Words versus Pictures on Customer Understandability. 20 2.4.2 The Effectiveness of Words versus Pictures on Customer Understandability versus Inspiring Customer Creativity. 21 2.4.3 The Effectiveness of Words versus Pictures on Affecting Customer Intention Behaviors of Assimilation and Differentiation. 23 CHAPTER THREE RESEARCH DESIGN AND METHODOLOGY 24 3.1 Research Models. 24 3.2 Summary of Hypotheses. 25 3.3 Experimental Designs and Research Sample. 25 3.4 Study 1. 26 3.4.1 Independent Variable: Types of Information. 26 3.4.2 Moderator: Communication Purposes – Brand Concept Presentation. 27 3.4.3 Dependent Variable: Customer Involvement. 27 3.4.4 Dependent Variable: Customer Understandability. 28 3.4.5 Dependent Variable: Intention Behaviors. 28 3.4.6 Dependent Variable: Attitude towards Brand and Purchase Intention. 29 3.5 Study 2. 29 3.5.1 Independent Variable: Types of Information. 29 3.5.2 Dependent Variable: Customer Involvement. 30 3.5.3 Dependent Variable: Customer Creativity. 30 3.5.4 Dependent Variable: Attitude towards Brand and Purchase Intention. 31 3.6 Methods of Analysis. 31 CHAPTER FOUR RESEARCH RESULTS AND DISCUSSION 32 4.1 Data Collection. 32 4.2 Study 1 Result. 35 4.2.1 Manipulation Check. 36 4.2.2 Hypothesis 1: Words versus Pictures Impacts on Customer Understandability. 40 4.2.3 Hypothesis 2: Word versus Picture Influence on Customer Involvement. 44 4.2.4 Hypothesis 4: Words versus Pictures Effect on Customer Motives. 49 4.2.5 Word versus Picture Effects on Attitude towards Brand and Purchase Intention 53 4.2.6 Customer Understandability Influences on Attitude towards Brand and Purchase Intention 55 4.2.7 Ideology Involvement Effects on Attitude towards Brand and Purchase Intention. 56 4.3 Study 2 Results. 58 4.3.1 Hypothesis 3: Words versus Pictures effect on Customer Involvement. 60 4.3.2 Hypothesis 3: Words versus Pictures Effects on Customer Creativity. 64 4.3.3 Word versus Picture Effects on Attitude towards Brand and Purchase Intention 66 CHAPTER FIVE CONCLUSION AND SUGGESTIONS 70 5.1 Research Conclusion. 70 5.2 Suggestion for Weavism. 71 5.2.1 For Neo-luxury Brand Ideology Presentation. 71 5.2.2 ForProduct Features Presentation. 72 REFERENCES 73 APPENDICES 78 Appendix 1: Advertisement 1-A. 79 Appendix 2: Advertisement 1-B. 85 Appendix 3: Advertisement 1-C 89 Appendix 4: Advertisement 1-D. 95 Appendix 5: Advertisement 2-A. 99 Appendix 6: Advertisement 2-B. 105 Appendix 7: Study 1 Questionnaire. 110 Appendix 8: Study 2 Questionnaire. 117

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