| 研究生: |
艾力士 Elangovan, Arivoli |
|---|---|
| 論文名稱: |
Multi Level Investigation of Employees’Knowledge Sharing: Observing Software Companies in India Multi Level Investigation of Employees’Knowledge Sharing: Observing Software Companies in India |
| 指導教授: |
史習安
Shih, Hsi-An |
| 學位類別: |
碩士 Master |
| 系所名稱: |
管理學院 - 國際經營管理研究所碩士班 Institute of International Management (IIMBA--Master) |
| 論文出版年: | 2008 |
| 畢業學年度: | 96 |
| 語文別: | 英文 |
| 論文頁數: | 71 |
| 外文關鍵詞: | Socialization, Trust, Sense of Self Worth, Knowledge Sharing, Work Design. |
| 相關次數: | 點閱:59 下載:1 |
| 分享至: |
| 查詢本校圖書館目錄 查詢臺灣博碩士論文知識加值系統 勘誤回報 |
The purpose of this study is to investigate factors influencing employee’s willingness knowledge sharing, such as Sense of Self worth in individual level and Socialization, trust, work design in Group level.
This study is using multilevel analysis, including individual level and group level to get the comprehensive data about knowledge sharing and trying to do in-depth analysis of employee’s knowledge sharing in organization. At individual level, this research tries to identify the employee’s cognitive feelings to sharing knowledge. At group level, the manager’s knowledge sharing behaviors with employees, the factors affecting knowledge sharing behaviors in teams. We also test moderating factors in group level to willingness to share their knowledge in organization. The respondents of this study are the software engineers and project managers/team leaders in Indian Software companies.
This empirical study found in the individual level sense of self worth has the relationship with employees’ willingness to share their knowledge. In group level, it was found that managerial level trust and socialization can improve an individual employee’s willingness to share knowledge. However the group level variable work design is found negative relationship, which generates interest in further research. No moderating effects were found significant, probably due to small sample size.
Ang, S., Slaughter, S., & Ng, K. Y. (2002). Human Capital and Institutional Determinants of Information Technology Compensation: Modeling Multilevel and Cross- Level Interactions. Management Science, 48(11), 1427-1445.
Ashleigh, & stanton. (2001). Trust- key elements in human supervisory control domains. Cognition,Technology and Work 3, 92-100.
Bandura, A. (1978). "The Self System in Reciprocal Determinism American Psychology, 33, 344-358.
Bartko. (1976). Psychological Bulletin. On various interclass correlation reliability coefficients., 83(5), 762-765.
Bartol, K. M., & Srivastava, A. (2002). Encouraging knowledge sharing: The role of organizational reward systems. Journal of Leadership & Organizational Studies, 9(1), 64.
Becerra, Fernandez, & Sabherwal. (2001). Organizational Knowledge management. A contingency perspective. Journal of Management Information System 18(1), 23-55.
Bergenhenegouwen, G., H., H, & Moojiman, E. (1996). Competence development- a challenge for HRM professionals: Core competences of organizations as guidelines for the development of employees. Journal of European Industrial Training, 20(9), 29-35.
Birkinshaw, J., Nobel, R., & Ridderstrale, J. (2002). Knowledge as a contingency variable: Do the characteristics of knowledge predict organization structure. Organization Science, 13(3), 274-289.
Bock, G.-W., Zmud, R. W., & Kim., Y.-G. (2005). Behavioral Intention Formation in Knowledge Sharing: Examining the roles of extrinsic motivators, Social Psychology Forces, and Organizational Climate. MIS Quarterly, 29(1), 87-111.
Bryk, A. S., & Raudenbus, S. W. (1992). Hierarchical linear models. Newbury Park: CA:Sage.
Burton-Jones, A., & Gallivan, M. J. (2007). Toward a deeper understanding of system usage in organizations: A multilevel perspective. MIS Quarterly, 31(4), 657-679.
Cabrera, E. F., & Cabrera, A. (2005). Fostering knowledge sharing through people management practices. International Journal of Human Resource Management, 16(5), 720-735.
Cook, & Wall. (1980). New work attitude measures of trust, organisational commitment and personal need non-fulfilment. Journal of Occupational Psychology, 53, 39-52.
Covington, & Beery, R. (1976). Self worth and School Learning. New York: Rinehart and Winston.
Currall, & Judge. (1995). Measuring trust between organization boundary role persons. Organization Behavior and Human Decision Processes, 64(2), 151-170.
Davenport, T. H. (1997). Some principles of knowledge management. Working paper.
Davenport, T. H., & Prusak, L. (1998). Working Knowledge. Harvard Business School Press.
Dayasindhu., N. (2002). Embeddedness, Knowledge transfer, industry clusters and global competitiveness: a case study of the Indian software industry. Journal of Technovation, 22, 551-560.
debowski, S. (2006). Knowledge Management. Queensland: Jonn Willey & Sons Australia , Ltd.
Deci, E. L., & Ryan, R. M. (1985). Intrinsic Motivation and self-Determination in Human Behavior. New York: Plenum Press.
Dirks, & Ferrin. (2001). The role of trust in organizational settings. Organization Science, 12(4), 450-467.
Fuller, J. B., Marler, L. E., & Hester, K. (2006). Promoting felt responsibility for constructive change and proactive behavior: Exploring aspects of an elaborated model of work design. Journal of Organizational Behavior, 27, 1089-1120.
Gecas, V. (1971). Parental Behavior and dimensions of adolescent self evaluation. Sociometry, 34, 466-482.
Gecas, V. (1982). The Self Concept. Annual Review of Sociology, 8, 1-33.
Gee-Woo Bock., Robert w. Zmud., & (2005)., Y.-G. K. (2005). Behavioral Intention Formation in Knowledge Sharing: Examining the roles of extrinsic motivators, Social Psychology Forces, and Organizational Climate. MIS Quarterly, 29(1), 87-111.
Gibbert, M., & Krause, H. (2002). Practice exchange in a best practice marketplace. In T. H. Davenport & G. J. B. Probst (Eds.), Knowledge Management Case Book: Siemens Best Practices (pp. 89-105). Erlangen, Germany: Publicis Corporate Publishing
Gomez-Mejia, Balkin, & Cardy. (2007). Managing Human Resources: Pearson International.
Grant, R. M. (1996). Toward a knowledge-based theory of the firm. Strategic Management Journal, 17, 109-122.
Grover, V., & Davenport, T. H. (2001). General perspectives on knowledge management: Fostering a research agenda. Journal of Management Information Systems, 18(1), 5-21.
Hair Jr, Black, Babin, Anderson, & Tatham, R. L. (2006). Multivariate data analysis New Jersey: Prentice Hall.
Hedlund, G. (1994). A model of knowledge management and the N-form corporation Strategic Management Journal, 15, 73-90.
Hendriks, P. (1999). Why they share knowledge : The influence of ICT on the motivation for knowledge sharing. Knoweldge and Process Management, 6(2), 91-100.
Hofman, D. A. (1997a). An overview of the logic and rationale of hierarchical linear models. Journal of Management 23(6), 723-744.
Hofman, D. A. (1997b). An overview of the logic and rationale of hierarchical linear models. Journal of Management, 23(6), 723-744.
Howell, D. C. (2002). Intraclass Correlation: For Unordered Pairs [Electronic Version]. Retrieved May 2, 2008, from http://www.uvm.edu/~dhowell/StatPages/More_Stuff/icc/icc.html.
Huber, G. P. (2001). Transfer of Knowledge in Knowledge Management Systems: Unexplored Issues and Suggested Studies. European Journal of Information Systems, 10, 72-79.
Inkpen, & Beamish. (1997). Knowledge, bargaining power, and the instability of international joint ventures. The Academy of Management Review, 22(1), 177-191.
Ipe, M. (2003). Knowledge Sharing in Organizations: A Conceptual Framework. Human Resource Development Review, 2(4), 337-359.
Jarvenpaa, Knoll, & Leinder. (1998). Is anybody out there? Antecedents of trust in global virtual teams. Journal of Management Information System, 14(4), 29-64.
Kelman, H. C. ( 1961). "Process of Opinion Change," Public Opinion Quarterly, 25(1), 57-78.
Kim, S., & Lee, H. (2006). The Impact of Organizational Context and Information Technology on Employee-Sharing Capabilities. Public Administration Review, 66(3), 370-385.
Kinch, J. W. (1963). A Formalized Theory of the Self Concept. American Journal of Sociology, 68, 481-486.
Kinch, J. W. (1973). Social Psychology. San Francisco: McGraw-Hil Book Company.
Kubo, I., Saka, A., & Pam, S. L. (2001). Behind the scenes of Knowledge sharing in a japanese bank. Human Resource Development International, 4(4), 465-485.
Liao, H., & Chuang, A. (2004). A Multilevel investigation of factors influencing employee service performance and customer outcomes. Academy of Management Journal, 47(1), 41-58.
Mayer, Davis, & Schoorman. (1995). An integrative model of organizational trust. Academy of Management Journal, 20(3), 709-737.
Morgeson, F. P., & Humphrey, S. E. (2006). The work Design Questionnaire (WDQ): Developing and Validating a Comprehensive Measure for Assessing Job Design and the Nature of Work. Journal of Applied Psychology, 91(6), 1321-1339.
Nahapiet, J., & Ghosal, S. (1998). Soical capital, intellectual capital, and the organizational adantage Academy of Management Review, 23, 242-266.
Nichols , D. P. (1998). Choosing an intraclass correlation cofficient [Electronic Version]. Academic Technology Services, Statistical Consulting Group. Retrieved June 21,2008, from http://www.ats.ucla.edu/stat/sas/notes2.
Nonaka. (1994). A dynamic theory of organizational knowledge creation. Organization Science, 5(1), 14-38.
Nonaka, I., & Takeuchi, H. (1995). The knowledge creating company. New York: Oxford University Press.
Panteli, & Sockalingam. (2005). Trust and conflict within virtual inter-organisational alliances: a framework for facllitating knowledge sharing. Decision Support System, 39(4), 599-617.
Podasakoff, P. M., Mackenzie, S. B., & Lee, J.-Y. (2003). Common Method Biases in Behavioral Research: A Critical Review of the Literature and Recommended Remedies. Journal of Applied Psychology, 88(5), 879-903.
Politis. (2003). The connection between trust and knowledge management:what are its implication for team performance. Journal of Knowledge Management, 7(5), 55-66.
R.Gomez-Mejia, L., B.Balkin, D., & Cardy, R. L. (2007). Managing Human Resources: Pearson International.
Rousseau, D. M. (1985). Issues of level in organizational research: Multi level and cross level perspectives. Research in Orgnizational Behaviour, 7, 1-37.
Sandra, Kiffin -Petersen, & Cordey, J. L. (2003). Trust,individualism and job characteristics as predictors of employee preference for team work. International Journal of Human Resource Management, 14(1), 93-116.
Schoorman, F. D., Mayer, R. C., & Davis, J. H. (2007). An Integrative Model of Organizational Trust: Past, Present, and Future. Academy of management review, 32(2), 344-354.
Sharkie. (2005). Perceptions of trust in an organizations the factors that influence the sharing of tacit knowledge. International Journal of knowledge,Culture and Change Management, 5(1), 31-38.
Shrout, & Fleis. (1979). Interclass correlations: Uses in assessing rater reliability. Psychological Bulletin, 86(2), 420-428.
Spender, J.-C. (1996b). Making knowledge the basis of a dynamic theory of the firm. Strategic Management Journal, 17, 45-62.
Stephen, R., Yuk, C. F., & T.Richard, C. (2004). HLM 6: Hierarchical Linear and Nonlinear Modeling. Lincolnwood: Scientific Software International,Inc.
Szulanski, G. (1996). Exploring Internal Stickness:Impediments to the transfer of Best Practice within the Firm. Strategic Management Journal, 17, 27-44.
T.Chao, G., & Leary, A. M. O. (1994). Organizational Socialization: Its Content and Consequences. Journal of Applied Psychology, 79(5), 730-743.
Torraco. (2005). Work design theory: A review and critique of empowerment: An "Interpretive" model of intrinsic task motivation. Human Resource Development Quarterly, 16(1), 85-109.
Tsoukas, H., & Vladimirou, E. (2001). What organizational knowledge Journal of Management studies 38(7), 973-993.
Voelpel, S. C., & Han, Z. (2005). Managing knowledge sharing in China: The case of Siemens ShareNet. Journal of Knowledge Management, 9(3), 51-63.
Wang, j.-K., Ashleigh, M., & Meyer, E. (2006). Knowledge sharing and team
trustworthiness :it's all about social ties. Knoweldge management research and
practice, 4, 175-186.
Weick, K. E., & Roberts, K. (1993). Collective mind in organizations:Heedful interrelating
on flight decks. Administrative science quarterly 38, 357-381.
Zarraga, C., & Bonache, J. (2003). Assessing the team environment for knowledge sharing:
an empirical analysis. The International Journal of Human Resource Management,
14(7), 1227-1245.