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研究生: 黃氏龍
Long, Hoang-Thi
論文名稱: Effects of Cultural Intelligence and Emotional Intelligence on the Effectiveness of Expatriation: The Moderating Role of Psychology Contract
Effects of Cultural Intelligence and Emotional Intelligence on the Effectiveness of Expatriation: The Moderating Role of Psychology Contract
指導教授: 吳萬益
Wu, Wann-Yih
學位類別: 碩士
Master
系所名稱: 管理學院 - 國際經營管理研究所碩士班
Institute of International Management (IIMBA--Master)
論文出版年: 2009
畢業學年度: 97
語文別: 英文
論文頁數: 90
外文關鍵詞: Emotional Intelligence, Knowledge Sharing, Job Performance, Psychology Contract, Cultural Intelligence, Cultural Adjustment
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  • International work experience has gained increasing significance and is widely recognized as a vital asset for multinational companies and also for individuals. The competitive advantage for firms is competing in the global marketplace and for expatriates in developing their careers. For expatriates, cross-cultural adjustment is the key factor toward organizational involvement. International assignments constitute an important set of work experiences and how expatriate adjustment with host culture through the knowledge sharing.
    The main purpose of such policy is to help knowledge workers create important business knowledge, to organize it, and to make it available whenever and wherever it is needed in the companies (Griffith, Zeybek, & O’Brien, 2001). Knowledge sharing is the process in which individuals mutually exchange their implicit and explicit knowledge and jointly create new knowledge. Knowledge sharing plays a critical role in the development of the company and in order to differentiate themselves with others, to achieve the updated technology and to increase individual performance, knowledge sharing should implemented gradually that will support to anyone who work abroad. In addition, this current study would like to assess whether factors that significantly influence to the effectiveness of expatriate such as: cultural intelligence and emotional intelligence, how the expatriate can adjust well with host culture through the knowledge sharing, and the moderating effect of psychology contract. The study especially wants to explore the factors affecting knowledge sharing and to see the improvement of employees’ performance after receiving knowledge sharing.
    210 questionnaires from expatriate respondents in Taiwan business companies were used for the thesis investigation with the support of the software SPSS 15.0 and Amos 15.0. Multiple regression analysis also was used to assess the relationships in the model.

    TABLE OF CONTENTS ACKNOWLEDGEMENTS I ABSTRACT II TABLE OF CONTENTS IV LIST OF TABLES VII LIST OF FIGURES IX CHAPTER ONE INTRODUCTION 1 1.1 Research Background and Motivation. 1 1.2 Research Objectives. 5 1.3 Research Procedure. 6 CHAPTER TWO LITERATURE REVIEW 8 2.1 Definition of Research Constructs. 8 2.1.1 Cultural Intelligence. 8 2.1.2 Emotional Intelligence. 10 2.1.3 Cultural Adjustment. 12 2.1.4 Knowledge Sharing. 14 2.1.5 Job Performance. 16 2.1.6 Psychology Contract. 17 2.2 The Relationship and Moderating Effects among Research Constructs. 19 2.2.1 Cultural Intelligence and Cultural Adjustment. 19 2.2.2 Emotional Intelligence and Cultural Adjustment. 20 2.2.3 Cultural Adjustment and Knowledge Sharing. 21 2.2.4 Cultural Adjustment and Job Performance . 22 2.2.5 Knowledge Sharing and Job Performance. 23 2.2.6 The Moderating Effects of Psychology Contract. 24 CHAPTER THREE RESEARCH DESIGN AND METHODOLOGY 26 3.1 Research Model. 26 3.2 Questionnaire Design and Construct Measurement. 27 3.2.1 Cultural Intelligence. 27 3.2.2 Emotional Intelligence. 29 3.2.3 Cultural Adjustment. 31 3.2.4 Knowledge Sharing. 32 3.2.5 Job Performance. 32 3.2.6 Psychology Contract. 33 3.3 Sampling Frame and Data Collection. 34 3.4 Data Analysis Procedure. 34 3.4.1 Descriptive Statistic Analysis. 35 3.4.2 Purification and Reliability of the Measurement Variables. 35 3.4.3 Methods for Identifying the Interrelationship among Research Constructs. 35 CHAPTER FOUR RESEARCH RESULTS 36 4.1 Characteristics of Respondents. 36 4.2 Confirmatory Factor Analysis (CFA). 39 4.2.1 CFA of Cultural Intelligence. 40 4.2.2 CFA of Emotional Intelligence. 43 4.2.3 CFA of Cultural Adjustment. 45 4.2.4 CFA of Knowledge Sharing. 46 4.2.5 CFA of Job Performance. 48 4.2.6 CFA of Psychology Contract. 49 4.3 Descriptive Statistics and Correlation of All Variables. 51 4.4 Hypotheses Testing. 53 4.4.1 The Effects of Cultural Intelligence. 53 4.4.2 The Effects of Emotional Intelligence. 54 4.4.3 The Effects of Cultural Adjustment. 57 4.4.4 The Effects of Knowledge Sharing. 59 4.4.5 The Moderating Effects of Psychology Contract. 60 CHAPTER FIVE CONCLUSIONS AND SUGGESTIONS 68 5.1 Research Discussion and Conclusions. 68 5.2 Managerial Implications and Suggestions. 71 5.3 Limitations and Future Research Directions. 72 REFERRENCES 74 APPENDIX…………….. 83

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