| 研究生: |
王振安 Wang, Chen-An |
|---|---|
| 論文名稱: |
基於複雜任務結構與消費需求之購物機器人 Shopping Chatbot based on Complex Task Structure and Consumption Need |
| 指導教授: |
盧文祥
Lu, Wen-Hsiang |
| 學位類別: |
碩士 Master |
| 系所名稱: |
電機資訊學院 - 資訊工程學系 Department of Computer Science and Information Engineering |
| 論文出版年: | 2019 |
| 畢業學年度: | 107 |
| 語文別: | 英文 |
| 論文頁數: | 39 |
| 中文關鍵詞: | CKIP斷詞 、自然語言處理 、詞性標記 、聊天機器人 、馬斯洛的需求層次理論 、自然語言生成 |
| 外文關鍵詞: | CKIP, Natural Language Processing, POS Tagging, Chatbot, Natural Language Generation |
| 相關次數: | 點閱:175 下載:5 |
| 分享至: |
| 查詢本校圖書館目錄 查詢臺灣博碩士論文知識加值系統 勘誤回報 |
近年來,隨著網際網路的成長,人們可以透過網路購物,即便不出門也能購買像要的商品。在台灣,蝦皮、露天、PC-home等都是常見知名的購物網站。一般來說,目前網路購物提供使用者不少便利的功能,有搜尋、熱門關鍵字、商品分類等,都是相當實用。然而仍有很多的功能現在的網路購物仍難以達成,比如當我們外出購物的時候,可以從店員、銷售員等得到一些建議或是相關知識。本論文為了能給消費者一些購物的意見及相關知識而實作購物機器人。
本論文提出了ATCN模型,使用購物文章來做資料的訓練。ATCN 模型是一個基於複雜任務架構,共四層的模型。ATCN模型訓練完後,會生成4個資料庫,我們利用這些資料庫來建構購物機器人。
本論文有兩個實驗,一個是評估任務抓取模組的表現,另一個是評估預測相關任務模組的表現。我們相信購物機器人在未來會更加的便利,這代表著使用者能花更少的時間跟體力在商品的購買上。
Nowadays, many people can buy things online without going out. In Taiwan, auction sites, such as Ruten, PC-HOME, are well-known. Many people buy what he or she wants through online channels. Some functions, like the searching bar, common searching words, products categories, …, is very useful. However, we can’t get the advices and recommends via online shopping. When we go outside to buy things, we often get advice from sellers. However, if we buy things online, we can only search data by ourselves. So, we want to create a shopping chatbot to provide users some advices when they are shopping.
We propose the ATCN model, Activity-Task-Consumption Need model, to train the data using shopping articles. ATCN model is based on complex structure, in which there are four layers. We use four database tables, which produced by ATCN model, to build the shopping chatbot.
We have two experiments, one is to evaluate the performance of task extraction and the other is to evaluate the performance of related task prediction.
We think the shopping chatbot will be more convenient soon. We can use less time and effort in shopping.
[1] G.Consumer andI.Survey, “It ’ s time for a consumer-centred metric : introducing ‘ return on experience ,’” 2019.
[2] Jhih-Sheng Fan, “Chatbot Application: Event driven Task-Oriented Store Recommendation,” 2017.
[3] Sheng-Tang Chuang, “Product Recommendation BOT Based On Related Task Structure Using News Event and Yahoo Answer,” 2018.
[4] Ting-Xuan Wang, “Constructing Complex Search Task with Subtasks to Improve Web Search and Sponsored Search Advertising,” 2015.
[5] W.-Y.Ma andK.-J.Chen, “Introduction to CKIP Chinese Word Segmentation System for the First International Chinese Word Segmentation Bakeoff,” 2003.
[6] S.Mcleod, “Maslow’s Hierarchy of Needs simplypsychology.org/maslow.html,” 2018.
[7] M.Revathy andM. L.Madhavu, “Efficient author community generation on Nlp based relevance feature detection,” Proc. IEEE Int. Conf. Circuit, Power Comput. Technol. ICCPCT 2017, 2017.
[8] K.-J.Chen andM.-H.Bai, “Unknown Word Detection for Chinese by a Corpus-based Learning Method,” 1998.
[9] M.Likhar andS. L.Kasar, “Sentiment analysis using sentence minimization with natural language generation (NLG),” in Proceedings - 1st International Conference on Intelligent Systems and Information Management, ICISIM 2017, 2017.
[10] Y.-F.Tsai andK.-J.Chen, “Context-rule Model for Pos Tagging,” 2003.
[11] Y.-F.Tsai andK.-J.Chen, “Reliable and Cost-Effective PoS-Tagging,” 2003.
[12] S.Prasomphan, “Improvement of chatbot in trading system for SMEs by using deep neural network,” in 2019 IEEE 4th International Conference on Cloud Computing and Big Data Analytics, ICCCBDA 2019, 2019.
[13] M.Diaz-Mora, M.Diaz-Rodriguez, andM.Jimeno, “Definition and validation of an energy savings process for computers based on user behaviors and profiles,” in International Conference on Wireless and Mobile Computing, Networking and Communications, 2017.
[14] W.-Y. M.Keh-Jiann Chen, “Unknown Word Extraction for Chinese Documents,” 2002.
[15] K. S.Vu Tran, Minh Le Nguyen, “Building Legal Case Retrieval Systems with Lexical Matching and Summarization using A Pre-Trained Phrase Scoring Model,” ICAIL ’19 Proc. Seventeenth Int. Conf. Artif. Intell. Law, pp. 275–282, 2019.