簡易檢索 / 詳目顯示

研究生: 汪敬文
Wang, Ching-Wen
論文名稱: 隱藏行銷對消費者品牌態度與購買意願之影響
The Effects of Covert Marketing on Consumers' Brand Attitude and Purchase Intention
指導教授: 賴孟寬
Lai, Meng-Kuan
學位類別: 碩士
Master
系所名稱: 管理學院 - 國際企業研究所
Institute of International Business
論文出版年: 2011
畢業學年度: 99
語文別: 英文
論文頁數: 134
中文關鍵詞: 隱藏式行銷溝通者偽裝訊息偽裝品牌態度購買意願品牌熟悉度
外文關鍵詞: covert marketing, communicator disguise, message disguise, brand attitude, purchase intention, brand familiarity
相關次數: 點閱:94下載:7
分享至:
查詢本校圖書館目錄 查詢臺灣博碩士論文知識加值系統 勘誤回報
  • 在傳統電視廣告日漸勢微的趨勢下,以及每人每日廣告的曝光量越來越多的情況下,越來越多行銷人員偏好使用隱藏式行銷來避免消費者對廣告的排斥以及吸引消費者的注意。先前的學者研究也指出當消費者發現行銷人員採用隱藏行銷的方式之後,對於該品牌的態度與購買意願是有負面影響的(Ashley & Leonard, 2009; Milne, Bahl, and Rohm, 2009; Wei, Fischer and Main, 2008)。但是大部分有關隱藏行銷的研究,並未針對何不同形式的隱藏行銷做出比較。本研究主要的探討目的,即是試圖將隱藏式行銷以「溝通者偽裝」與「訊息偽裝」做分類。並研究不同類型的隱藏式行銷對消費者的品牌態度與購買意願的影響。為了探討各變數之間的關係,本研究設計四組實驗情境。研究結果顯示,不論是何種形式的隱藏式行銷,當消費者發現企業或行銷人員採用隱藏式行銷,消費者對於該品牌的品牌態度與購買意願皆有顯著降低;其中溝通者偽裝的隱藏式行銷,在揭露後所造成的負面影響比訊息偽裝的隱藏式行銷更來得多。而不同高低的品牌熟悉程度對隱藏式行銷與品牌態度之間的關係,亦有顯著影響。

    Nowadays people are exposed to more and more advertising message every day and traditional TV advertising continues to lose its effectiveness. So marketers are more willing to use covert marketing practices to catch consumers’ attention. Previous research indicates that consumers’ reactions will be negative after disclosure. But few research compares the effects of different types of covert marketing on consumers’ reactions. The research purpose of this study is try to use communicator disguise and message disguise to classify covert marketing practices and examine the effects of different types of covert marketing on consumers’ brand attitude and purchase intention. In order to investigate the relationship among research variables, this study designed four experimental conditions. The results of this study demonstrated that when consumers learn about the disclosure of covert marketing, their brand attitude and purchase intention would decrease. Further, communicator-disguise covert marketing would generate more negative impacts on brand attitude and purchase intention than message-disguise covert marketing. Moreover, the negative impact of covert marketing disclosure on brand attitude would be attenuated if people who has high brand familiarity.

    TABLE OF CONTENTS TABLE LISTS FIGURE LISTS CHAPTER I INTRODUCTION 1 CHAPTER II LITERATURE REVIEW 5 Covert Marketing 5 Disguise the Message or Disguise the Communicator 8 Effects of Covert Marketing on Consumers 12 Moderating Effects of Covert Marketing on Consumers 13 Conceptual Model 16 CHAPTER III METHODOLOGY 17 Research Design 17 Definitions and Measurements of Variables 18 Experimental Material 23 Pretest for Photos and Message Contexts 27 Pretest 29 Formal Data Collection 33 CHAPTER IV RESULTS AND DISCUSSIONS 34 Data Handling 34 Data Coding 35 Factor Analysis 38 Hypothesis Testing 43 CHAPTER V CONCLUSIONS AND SUGGESTIONS 61 Conclusions 61 Research Contributions 63 Limitations and Suggestions 66 REFERENCES 68 APPENDIX A 72 APPENDIX B 81 APPENDIX C 106

    Amine, A. (1998). Consumer s’ true brand loyalty: The central role of commitment. Journal of Strategic Marketing, 6(4), 305-319.
    Ahuja, R. D., Michels, T. A., Walker, M. M., & Weissbuch, M. (2007). Teen perceptions of disclosure in buzz marketing. Journal of Consumer Marketing, 24(3), 151-159.
    Ashley, C., & Leonard, H. A. (2009). Betrayed by the buzz? Covert content and consumer-brand relationships. Journal of Public Policy & Marketing, 28(2), 212-220.
    Balasubramanian, S. K. (1994). Beyond advertising and publicity: Hybrid messages and public policy issues. Journal of Advertising, 23(4), 29-46.
    Balasubramanian, S. K., Karrh, J. A., & Patwardhan, H. (2006). Audience response to product placements. Journal of Advertising, 35(3), 115-141.
    Carl, W. J. (2008). The role of disclosure in organized word-of-mouth marketing programs. Journal of Marketing Communications, 14(3), 225-241.
    Calfee, J. E., & Ringold, D. J. (1988). Consumer skepticism and advertising regulation: What do the polls show? Advances in Consumer Research, 15(1), 244-248.
    Calfee, J. E., & Ringold, D. J. (1994). The 70% majority: Enduring consumer beliefs about advertising. Journal of Public Policy & Marketing, 13(2), 228-238.
    Cameron, G. T. (1994). Does publicity outperform advertising? An experimental test of the third-party endorsement. Journal of Public Relations Research, 6(3), 185.
    Campbell, M. C., & Keller, K. L. (2003). Brand familiarity and advertising repetition effects. Journal of Consumer Research, 30, 292-304.
    Campbell, M. C., & Kirmani, A. (2000). Consumers' use of persuasion knowledge: The effects of accessibility and cognitive capacity on perceptions of an influence agent. Journal of Consumer Research, 27(1), 69-83.
    Darke, P. R., & Ritchie, R. J. (2007). The defensive consumer: Advertising deception, defensive processing, and distrust. Journal of Marketing Research, 44(1), 114-127.
    Goodman, E. P. (2006). Stealth marketing and editorial integrity. Texas Law Review, 85(Nov), 83-152.
    Hallahan, K. (1999). Content class as a contextual cue in the cognitive processing of publicity versus advertising. Journal of Public Relations Research, 11(40), 293-320.
    Kaikati, A. M., & Kaikati, J. G. (2004). Stealth marketing: How to reach consumers surreptitiously. California Management Review, 46(4), 6-22.
    Kautish, P. (2010). Covert marketing: A virtual media communication vehicle. The Romanian Economic Journal, 35(1), 35-54.
    Kuhn, K. A. L., Hume, M., & Love, A. (2010). Examining the covert nature of product placement: implications for public policy. Journal of Promotion Management, 16(1/2), 59-79.
    Martin, K. D., & Smith, N. C. (2008). Commercializing social interaction: The ethics of stealth marketing. Journal of Public Policy & Marketing, 27(1), 45-56.
    Milne, G. R., Bahl, S., & Rohm, A. (2008). Toward a framework for assessing covert marketing practices. Journal of Public Policy & Marketing, 27(1), 57-62.
    Milne G. R., Rohm, A., & Bahl, S. (2009). If it‘s legal, is it acceptable? Consumer reactions to online covert marketing. Journal of Advertising, 38(4), 107-122.
    Miyazaki, A. (2008). Online privacy and the disclosure of cookie use: Effects on consumer trust and anticipated patronage. Journal of Public Policy and Marketing, 27(1), 19-33.
    Nelson, M. R. (2008). The hidden persuaders. Journal of Advertising, 37(1), 113-126.
    Obermiller, C. (1985). Varieties of mere exposure: The effects of processing style and repetition on affective response. Journal of Consumer Research, 12(1), 17-30.
    Petty, R. D., & Andrews, J. C. (2008). Covert marketing unmasked: A legal and regulatory guide for practices that mask marketing messages. Journal of Public Policy & Marketing, 27(1), 7-18.
    Schwarz, N., Kumpf M., & Bussmann, W. (1986). Resistance to persuasion as a consequence of influence attempts in advertising and non-advertising communications. Psychology, 23, 72-76.
    Soley, L. C., Craig, R. L. (1992). Advertising pressures on newspapers: A survey. Journal of Advertising, 21(4), 1-10.
    Sprott, D. E. (2008). The Policy, Consumer, and Ethical Dimensions of Covert Marketing: An Introduction to the Special Section. Journal of Public Policy & Marketing, 27(1), 4-6.
    Straughan, D., Bleske, G. L., & Zhao, X. (1996). Modeling format and source effects of an advocacy message. Journalism & Mass Communication Quarterly, 73, 135-146.
    Reijmersdal, E., Neijens, P., & Smit, E. (2005). Readers’ reactions to mixtures of advertising and editorial content in magazines. Journal of Current Issues & Research in Advertising, 27(2), 39-53.
    Roehm, W. F., Roehm, H. A., & Boone, D. S. (2004). Plugs versus placements: A comparison of alternatives for within-program brand exposure. Psychology & Marketing, 21(1), 17-28.
    Rotfeld, H. J. (2008). The stealth influence of covert marketing and much ado about what may be nothing. Journal of Public Policy & Marketing, 27(1), 63-68.
    Roy, A., & Chattopadhyay, S. P. (2010). Stealth marketing as a strategy. Business Horizons, 53(1), 69-79.
    Wei, M. L., Fischer, E., & Main K. J. (2008). An examination of the effects of activating persuasion knowledge on consumer response to brands engaging in covert marketing. Journal of Public Policy & Marketing, 27(1), 34-44.
    Yim, C. K., & Kannan, P. K. (1999). Consumer behavioral loyalty: A Segmentation model and analysis. Journal of Business Research, 44(2), 75-92.

    下載圖示 校內:2021-06-30公開
    校外:2021-06-30公開
    QR CODE