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研究生: 邱五岳
Chiu, Wu-Yueh
論文名稱: 供應鏈協同價值創新合作程度與績效的關係研究-指標與衡量
The Collaborative Index: a Measure for Supply Chain Value Innovation
指導教授: 陳淑惠
Chen, Shu-Hui
學位類別: 碩士
Master
系所名稱: 管理學院 - 企業管理學系
Department of Business Administration
論文出版年: 2006
畢業學年度: 94
語文別: 中文
論文頁數: 48
中文關鍵詞: 供應鏈協同合作價值創新協同價值創新
外文關鍵詞: Collaborative Value Innovation, Value Innovation, Supply Chain Collaboration
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  • 在以顧客價值為中心的時代,低成本或差異化已無法保證企業在激烈的競爭環境中持續成長,價值創新對於台灣企業而言是一種新的思考方向,而供應鏈協同價值創新合作更是必要的。過去鮮少有研究進行有關價值創新的實證研究,更遑論供應鏈協同價值創新的研究,本研究先探討供應鏈協同合作關係,接著探討協同價值創新,並提升過去供應鏈協同合作指標的合作關係至供應鏈協同價值創新合作,經由過去的合作指標,發展供應鏈協同價值創新合作的指標,以資訊分享、決策同步化與動機一致性做為衡量指標之變數,同時利用協同價值創新合作指標瞭解國內企業供應鏈協同價值創新合作的程度。
    本研究以國內企業為研究對象,以隨機抽樣及人際網絡選取1050家企業為樣本對象,採用郵寄問卷的方式發放,共回收326份有效問卷,經由因素分析、信度分析、變異數分析及迴歸分析後,實證結果顯示本研究所發展之衡量指標具有良好的信度與效度,且供應鏈協同價值創新合作程度較高與較低的企業,在財務、市場與顧客價值績效的表現上有顯著差異。其次,結果顯示協同價值創新合作程度的差異主要來自於動機一性的影響,協同價值創新合作程度低需要加強夥伴間的動機一致性,高度協同價值創新合作程度則需加強決策同步化提升企業績效。

    In the customer value-centric age nowadays, cost-down or differentiation could no longer ensure that enterprises keep growing in the environment with ever intensive competition. Under such circumstances, value innovation has been a new way for industries in Taiwan to focus on, based on the collaborative relationships developed in supply chain. However, there were few researches about value innovation in the previous literatures, not to mention about evaluating the collaboration degree in supply chain for customers’ value innovation. Therefore, this study aimed to develop an index to evaluate the degree of collaborative value innovation based on the traditional partnerships in supply chain discussed in the major researches of supply chain management. Through literature review, this study used the constructs as information sharing, decision synchronization, and incentive alignment to develop an index to explore how Taiwanese enterprises collaborated with supply chain partners for value innovation, and also discussed how the effects of the resulting degree of collaboration in supply chain impact business performance.
    This study took domestic enterprises as the survey population, and selects 1050 enterprises at random as research samples. A mail survey has been conducted to deliver the research questionnaires to those enterprises and a total of 326 valid samples were collected. The statistic methods used in this study included factor analysis, reliability analysis, ANOVA and regression analysis and the result showed that the index developed in this study has a good reliability and validity. Enterprises with high collaboration degree of value innovation in supply chain would significantly lead to better performance. The result also showed that the incentive alignment would be the major factor that explains the differences of the collaboration degree. Besides, enterprises with low collaboration degree of value innovation need to strengthen the incentive alignment process with partners in supply chain, while those with high collaboration degree of value innovation need to strengthen the decision synchronization level with their partners for better business performance.

    目錄 V 表目錄 VII 圖目錄 VIII 第一章 緒論 1 第一節 研究動機 1 第二節 研究目的 2 第三節 研究流程 3 第四節 論文架構 4 第二章 文獻探討 5 第一節 供應鏈協同合作 5 2.1.1 供應鏈協同合作之發展 5 2.1.2 供應鏈協同合作之定義 6 2.1.3 供應鏈協同合作之相關研究 7 2.1.4 總結 9 第二節 協同價值創新 9 2.2.1 價值 9 2.2.2 創新 10 2.2.3 價值創新 11 2.2.4 協同價值創新 12 第三節 供應鏈協同價值創新合作關係 13 2.3.1 供應鏈協同合作關係之衡量 13 2.3.2 供應鏈協同價值創新合作關係之衡量 15 第四節 供應鏈協同價值創新合作程度與績效之關係 16 第三章 研究方法 18 第一節 變數衡量 18 3.1.1 資訊分享 18 3.1.2 決策同步化 19 3.1.3 動機一致性 19 3.1.4 企業績效 20 第二節 研究設計 21 第三節 資料分析方法 22 第四章 研究結果 23 第一節 樣本資料分析 23 第二節 因素分析 24 4.2.1 資訊分享之因素分析 24 4.2.2 決策同步化之因素分析 25 4.2.3 動機一致性之因素分析 25 4.2.4 企業績效之因素分析 26 第三節 信度分析 27 第四節 協同價值創新合作程度指標 27 4.2.1 協同價值創新合作指標之發展(Collaborative value innovation index) 27 4.2.2 協同價值創新合作程度與績效之關係 28 第五節 協同價值創新合作的供應鏈關係與績效之關係 31 第五章 研究結論 35 第一節 研究結論 35 第二節 研究建議 37 參考文獻 38 附錄一 44 附錄二 48

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