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研究生: 艾庭恩
Edden, Amanda
論文名稱: The Effects of Athletic Wear Store Image on Taiwanese Consumer Perceived Product Quality
The Effects of Athletic Wear Store Image on Taiwanese Consumer Perceived Product Quality
指導教授: 賴孟寬
Lai, Meng-Kuan
學位類別: 碩士
Master
系所名稱: 管理學院 - 國際經營管理研究所碩士班
Institute of International Management (IIMBA--Master)
論文出版年: 2011
畢業學年度: 100
語文別: 英文
論文頁數: 92
外文關鍵詞: Athletic apparel, Sports marketing, Perceived product quality, Store image, Stimulus-Organism-Response theory, Taiwan, Store type
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  • Taiwan is becoming a more physically active society, and therefore becoming a bigger market for athletic apparel companies. Research on marketing athletic apparel to Taiwanese consumers would be valuable to any company wanting to enter the Taiwanese market. This study focuses on one aspect of marketing athletic apparel in Taiwan: store image’s relation to perceived product quality. Three different store types (general store, department store, and brand store) were used to test the relationship between store image and perceived product quality. Through this study the significant store image variables were found for each store.
    Merchandise and Store Atmosphere were found to have significant, positive relationships to Store Image. Out of the four store image variables tested only those two had significant relationships in this study. Store Image was also found to have a significant, positive relationship to Perceived Product Quality. The relationship between these two dependent variables was the strongest found in this study. Statistical differences were also found among store image variables, store image, and perceived product quality in different store types. General stores were found to be more convenient while, department stores and brand stores were found to have higher likability.

    ABSTRACT I ACKNOWLEDGEMENTS II TABLE OF CONTENTS III LIST OF TABLES VII LIST OF FIGURES IX CHAPTER ONE INTRODUCTION 1 1.1 Research Background. 1 1.1.1 The International Athletic Wear Market. 1 1.1.2 The Asian Athletic Wear Market. 3 1.1.3 The Taiwanese Athletic Wear Market. 3 1.2 Research Motivation. 4 1.3 Purpose and Scope of Study. 4 1.4 Structure of the Research. 5 CHAPTER TWO LITERATURE REVIEW 7 2.1 Introduction. 7 2.2 Stimulus-Organism-Response Model. 7 2.2.1 Model Beginnings. 7 2.2.2 Stimulus-Organism-Response Model. 8 2.3 Store Image as the Organism Construct. 10 2.3.1 Store Image Defined. 10 2.3.2 Store Image Formation. 10 2.3.3 Store Image Importance. 10 2.4 Store Image Variables as the Stimulus Construct. 11 2.4.1 Background Research on Store Image Variables. 11 2.4.2 Store Image Variable Selection. 16 2.5 Perceived Product Quality as the Response Construct. 18 2.5.1 Definitions of Product Quality. 18 2.5.2 Formation of Product Quality Perceptions. 21 2.5.3 Elements of Perceived Product Quality. 22 2.6 Construct Relationships and Hypothesis Formation. 23 2.6.1 The Relationship between Merchandise and Store Image. 23 2.6.2 The Relationship between Store Atmosphere and Store Image. 23 2.6.3 The Relationship between Promotion and Store Image. 24 2.6.4 The Relationship between Service and Store Image. 24 2.6.5 The Relationship between Store Image and Perceived Product Quality. 26 2.6.6 Store Image as a Mediator. 26 2.6.7 The Relationship between Store Types and Model Constructs. 26 2.7 Summary of Hypotheses. 27 CHAPTER THREE RESEARCH DESIGN AND METHODOLOGY 28 3.1 Research Design. 28 3.2 Research Variables. 29 3.2.1 Variables of Store Image Variable. 29 3.2.2 Store Image Variable. 30 3.2.3 Perceived Product Quality Variable. 31 3.2.4 Store Type Variable. 31 3.3 Questionnaire Design. 33 3.4 Sampling Design. 34 3.5 Pretest. 34 CHAPTER FOUR RESEARCH RESULTS 38 4.1 Analysis of Descriptive Statistics. 39 4.1.1 Demographic Analysis. 39 4.1.2 Measurement of Results for the Items. 40 4.1.3 Discriminate Validity. 42 4.2 Factor Analysis Results. 43 4.2.1 Confirmatory Factor Analysis. 43 4.2.2 Construct Reliability using CFA. 44 4.3 Hypothesis Testing. 46 4.3.1 Structural Equation Modeling. 46 4.3.2 Mediation. 51 4.3.3 SEM by Store Type Groups. 51 4.3.4 Analysis of Variance (ANOVA) Test. 54 4.3.5 Descriptive Statistics by Store Type. 56 CHAPTER FIVE CONCLUSION AND SUGGESTIONS 59 5.1 Discussion of Research Findings. 59 5.2 Managerial Implications. 61 5.3 Academic Contributions. 63 5.4 Limitations of this Study. 64 5.5 Suggestions for Future Research. 66 REFERENCES 67 APPENDICES 70 Appendix A: Pre-Test Questionnaire – English Version 70 Appendix B: Formal Questionnaire – English Version 77 Appendix C: Formal Questionnaire – Chinese Version 85

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