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研究生: 何昱勳
Ho, Yu-Hsun
論文名稱: The Consumer Conception and Behavior Toward the Mobile Commerce -Evidence from the TAM
The Consumer Conception and Behavior Toward the Mobile Commerce -Evidence from the TAM
指導教授: 張心馨
Chang, Hsin-Hsin
學位類別: 碩士
Master
系所名稱: 管理學院 - 企業管理學系
Department of Business Administration
論文出版年: 2005
畢業學年度: 93
語文別: 英文
論文頁數: 106
外文關鍵詞: Technology Acceptance Model (TAM), Mobile Medium, Mobile Service, Mobile Commerce, Perceived Security
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  •   Mobile commerce has been heralded repeatedly as the new service frontier of the millennium. Present market reality, however, seems to be less optimistic. Therefore, the current study explores the factors contributing to the adoption of mobile services in a context of a mobile environment. The purpose of the study is to present a conceptual model of user adoption of mobile commerce applications. This model identifies factors which may potentially influence an individual’s decision to start or continue utilizing a mobile commerce application. The major distinction of the proposed model from those of prior Information Systems and Management technology adoption projects (i.e. the Technology Acceptance Model) is that it includes not only perceived usefulness and perceived ease of use but also a perceived security construct applied to mobile commerce applications.

      This study presents an extended technology acceptance model (TAM) that integrates perceived security into the TAM to investigate what determines user mobile commerce application acceptance. The proposed model is empirically tested using data collected from a survey of mobile commerce users. The structural equation modeling technique was used to evaluate the causal model. Our findings indicate that all variables (Perceived Usefulness, Perceived Ease of Use, and Perceived Security) significantly affect user’s behavioral intent. Several implications for information technology acceptance research and mobile commerce management practices are discussed.

    Chapter One Introduction 1 1.1 Research Background and Motive 1 1.2 Research Objectives 2 1.3 Research Procedure 3 Chapter Two Literature Review 5 2.1 Mobile Commerce 5 2.2 Mobile Commerce Applications 7 2.3 Mobile Service Characteristics 11 2.4 Mobile Advertising 15 2.5 Summaries of Mobile Commerce 22 2.6 Acceptance Information Technology 24 Chapter Three Research Model and Research Methods 31 3.1 Conceptual Model 31 3.2 Research Hypothesis 32 3.3 Research Methods 36 Chapter Four Case Study 41 4.1 Case 1: Vodafone 41 4.2 Case 2: Ericsson 49 4.3 Case 3: Chunghwa Telecom Corporation 56 4.4 Cases Analyze and Compare 63 4.5 Model Proofread and Suggest 65 Chapter Five Data Analysis of Results and Discussion 66 5.1 Pretest 66 5.2 Formal Data Collection 71 5.3 Reliability 74 5.4 Correlation Analysis 76 5.5 Multiple Choose Analysis 76 5.6 The ANOVA Analysis in the Levels of Age 77 5.7 Structural Equation Model 78 Chapter Six Conclusion and Recommendation 84 6.1 Conclusion 84 6.2 Managerial Implications 87 6.3 Research Limitations and Future Research 88 Reference 90 Appendix A 98 Appendix B 102 Appendix C 106

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