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研究生: 阮青容
Dung, Nguyen
論文名稱: The Effect of Augmented Reality on Online Impulse Buying on Mobile Shopping App: An Experiment Study
The Effect of Augmented Reality on Online Impulse Buying on Mobile Shopping App: An Experiment Study
指導教授: 陳正忠
Chen, Jeng-Chung(Victor)
學位類別: 碩士
Master
系所名稱: 管理學院 - 國際經營管理研究所
Institute of International Management
論文出版年: 2018
畢業學年度: 106
語文別: 英文
論文頁數: 86
外文關鍵詞: Augmented reality, Information quality, Navigation and control, Connectedness, Playfulness, Immersion, Impulsiveness, Urge to buy impulsively, The Stimulus-Organism-Response (S-O-R) model
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  • Online shopping is rapidly growing. The innovative technologies like Augmented Reality (AR) is providing a tool for retailers to show a more personal and for buyer an interactive journey that will stimulate online engagement and their satisfaction then would affect on their purchasing process by adding interactive contents and virtual information. In this study, the researcher studies on AR’s characteristics (Information Quality, Connectedness and Navigation & Control) that will effects on the feeling of playfulness and immersion and applies The stimulus-organism-response model as a theoretical foundation to establish a comprehensive research and try to explain the phenomenon how it effects on online impulse purchase. An experiment 3x2 was designed with the manipulation of Connectedness (No x Marker x Ground Plane) and Navigation & Control (High x Low) and the experiment was conducted on the National Cheng Kung University campus and Tainan City of Taiwan and within two weeks, the 240 samples collected but only 206 samples are used to analysis on SPSS statistical software. In this research also examine the effect of Impulsiveness as well as a number of control variables. Conclusions, contributions and limitation of this study and also some suggestions for future researchers will be discussed at the end of this thesis.

    TABLE OF CONTENTS TABLE OF CONTENTS III LIST OF TABLES VI LIST OF FIGURES VIII CHAPTER ONE INTRODUCTION 1 1.1 Research Background. 1 1.1.1 Mobile Commerce. 1 1.1.2 Augmented Reality. 2 1.2 Research Motivation. 5 1.3 Research Gap. 6 1.4 Research Objectives. 6 1.5 Research Structure. 8 CHAPTER TWO LITERATURE REVIEW 10 2.1 Theoretical Background. 10 2.1.1 Online Impulsive Buying and the Stimulus-Organism-Response (S-O-R) model. 10 2.1.2 Stimulus-Organism-Response on Mobile Augmented Reality Shopping App. 13 2.1.3 Information Quality. 16 2.1.4 Connectedness. 18 2.1.5 Navigation and Control. 20 2.1.6 Playfulness. 21 2.1.7 Immersion. 22 2.2 Hypothesis Development. 22 2.2.1 Information Quality Toward Playfulness. 22 2.2.2 Information Quality Toward Immersion. 24 2.2.3 Navigation and Control Toward Playfulness. 25 2.2.4 Navigation and Control Toward Immersion. 25 2.2.5 Connectedness Toward Playfulness. 26 2.2.6 Connectedness Toward Immersion. 27 2.2.7 Playfulness Toward Urge to Buy. 28 2.2.8 Immersion Toward Urge to Buy. 29 2.2.9 Impulsiveness (Trait). 29 2.2.10 Impulsiveness and the Interaction Effects toward Urge to Buy Impulsively. 30 CHAPTER THREE RESEARCH DESIGN AND METHODOLOGY 32 3.1 Conceptual Framework. 32 3.2. Summary of Hypothesis. 33 3.3. Definition of Variables. 34 3.4. Research Design. 35 3.5 Manipulation for Experimental Independent Variables. 36 3.6 Construct Measurement. 37 3.7 Experiment Procedure. 40 CHAPTER FOUR RESEARCH RESULTS 42 4.1. Data Collection. 42 4.2. Characteristics of the Respondents. 43 4.3 Descriptive Statistical Analysis. 45 4.4 Factor Analysis and Reliability Test. 48 4.5. Manipulation Check in Main Experiment. 50 4.5.1 Manipulation Check for Navigation and Control. 50 4.5.2 Manipulation Check for Connectedness. 51 4.5.3 The Post Hoc Test among Research Variable. 52 4.6. Hypothesis Testing. 53 4.6.1 Generalized Linear Model Multivariate Analysis of Variance (GLM MANOVA). 53 4.6.2 Regression Analysis. 56 CHAPTER FIVE CONCLUSION AND SUGGESTIONS 61 5.1 Research Discussion and Conclusions. 61 5.2 Theoretical Contributions and Practical Implications. 64 5.2.1 Theoretical Implications. 64 5.2.2 Managerial Implications. 65 5.3 Research Limitations and Suggestions for Future Research. 66 REFERENCES 67 APPENDICES 77 Appendix A: The Screenshot of AR Application 77 Appendix B: The Screenshot of degree of Connectedness 77 Appendix C: Respondents in the experiment 79 Appendix D: Invitation Letter and Informed Consent 80 Appendix E: The Questionnaires Items 81

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