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研究生: 李宗原
Li, Zong-Yuan
論文名稱: 組織文化、領導風格、代理問題與非典型雇用員工工作績效之關聯性研究-以中部某加油站為例
Research on The Relationship among Organizational Culture、Leadership styles、Agency Problems and Job Performance of Space Employees-Take Filling Station in midlands as Example
指導教授: 方世杰
Fang, Shih-Chieh
學位類別: 碩士
Master
系所名稱: 管理學院 - 企業管理學系碩士在職專班
Department of Business Administration (on the job class)
論文出版年: 2015
畢業學年度: 103
語文別: 中文
論文頁數: 110
中文關鍵詞: 代理問題組織文化領導風格工作績效
外文關鍵詞: Agency Problems, Organizational Culture, Leadership Styles, Job Performance
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  • 近年來,社會環境變遷,科技發展日新月異,許多企業為了撙節人事成本,紛紛借助非典型雇用員工調整本身人事結構。然而,在企業與非典型雇用員工間,卻屢屢傳出員工為了中飽私囊、謀取私利,做出危害社會大眾之情事。是故,利用組織控制、領導風格等手段抑制代理問題,思考其間影響,也漸漸成為企業管理的一門重要課題。本研究旨在透過代理理論之觀點,了解非典型雇用員工的代理現象對於組織文化、領導風格、工作績效的影響,並希冀對非典型雇用員工的代理問題現象能有實質上的貢獻。論述本研究觀點時,則是先由歷年的文獻回顧,推論變數間關係,再由問卷發放及資料統計,與本研究之研究架構相互驗證。

    經實證結果可以得知,代理問題於組織文化、領導風格與工作績效之間有中介效果之影響,而轉換型領導與交易型領導也能抑制代理問題之發生,代理問題也會對工作績效產生負向影響,唯組織文化與代理問題之關係則是較不明顯。本於組織控制的角度而言,本研究試圖傳達利用領導風格、組織文化等因子對代理問題控制來進一步提升績效。於管理實務上,也提供了組織控制的另一個思考角度,代理問題或許無法完全消除其存在,但適當地管控,仍有助於減少發生的機會。

    In recent years, the social environment doesn't only change, but technology also advances more and more. In order to retrench personnel costs, many enterprises would like to employ atypical employees to adjust its personnel structure by itself. However, between the enterprise and atypical hire employees, we often heard the staff who lined their own pockets by taking personal gain making the public harmful. Therefore, to suppress the agency problem by the means of organizational control, leadership style and so on, and think about the impact, have gradually become an important topic in business management. Building on the agency theory, this study attempts to explore the relationship among organizational culture, leadership style, agency problems, and job performance of atypical employees. We also hope this study can have a substantial contribution for the agency problems of atypical employees.

    In the light of the conclusion of this analysis, we could learn that the agency problems have negative effects on the job performance and how to reduce the agency problems by means of organizational control, like transformational and transactional leaderships. In spite of this, the agency problems have a little effect among organizational culture and job performance. Most of all, we would learn how to make the organization better and better.

    中文摘要 I Abstract II 誌 謝 VII 目 錄 IX 表 目 錄 XI 圖 目 錄 XIII 第一章 緒論 1 第一節 研究背景與動機 1 第二節 研究問題與目的 4 第三節 研究流程 5 第二章 文獻回顧 7 第一節 代理理論與代理問題 7 第二節 非典型雇用員工 14 第三節 組織文化 17 第四節 領導風格 24 第五節 工作績效 33 第六節 研究假設推導 37 第七節 研究架構、研究假設、研究定義彙總 43 第三章 研究方法 47 第一節 抽樣 47 第二節 測量 53 第四章 實證分析 65 第一節 PEARSON’S相關分析 65 第二節 主效果分析 67 第五章 研究發展 95 第一節 研究結果與討論 95 第二節 學術及管理實務意函 99 第三節 研究限制與建議 100 參考文獻 103 英文文獻 103 中文文獻 108

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