簡易檢索 / 詳目顯示

研究生: 艾德雅
Talitha Edrea Syriaratri
論文名稱: Determinant Factors Influencing Intention to Donate in Donation-Based Crowdfunding During Covid-19 Pandemic
Determinant Factors Influencing Intention to Donate in Donation-Based Crowdfunding During Covid-19 Pandemic
指導教授: 溫敏杰
Wen, Miin-Jye
學位類別: 碩士
Master
系所名稱: 管理學院 - 國際經營管理研究所
Institute of International Management
論文出版年: 2021
畢業學年度: 109
語文別: 英文
論文頁數: 62
外文關鍵詞: Donation-Based Crowdfunding, Intention to Donate, Social Cognitive Theory, Project Attachment
相關次數: 點閱:67下載:1
分享至:
查詢本校圖書館目錄 查詢臺灣博碩士論文知識加值系統 勘誤回報
  • The covid-19 pandemic spread in whole the world and it affects several sectors in human life such as health issues, political, social, economic, and education. In this situation, donation crowdfunding has become an emerging platform to raise funding from the public for those are affected by the Covid-19 pandemic. Crowdfunding offers an easy way where a person can request financing from many individuals through the internet platform. This study examines with Social Cognitive Theory (SCT) framework to examine the influence of technological characteristics and project characteristics as environmental factors to intention to donate, with project attachment as a mediation variable. Specifically, during the pandemic situation that might be different from the previous situation. The research was conduct in Indonesia because this country has the highest Covid-19 cases and takes advantage of a crowdfunding platform to reduce the effect of the Covid-19 pandemic. It was collected about 271 valid respondents previously donate to the Covid-19 campaign through donation-based crowdfunding. The model fit was tested with CFA and hypothesis testing is conducted with SEM in AMOS. The results found that project characteristics have a big influence on the formed project attachment-related Covid-19 project, and project attachment has a positive relationship with intention to donate.

    TABLE OF CONTENTS ABSTRACT I ACKNOWLEDGEMENTS II TABLE OF CONTENTS III LIST OF TABLES V LIST OF FIGURES VI CHAPTER ONE INTRODUCTION 1 1.1 Research Background. 1 1.2 Research Gap. 3 1.3 Research Objective. 4 1.4 Research Questions. 5 CHAPTER TWO LITERATURE REVIEW 6 2.1 Donation-Based Crowdfunding. 6 2.2 Social Cognitive Theory. 7 2.3 Environmental Factor. 9 2.3.1 Technological Characteristics. 9 2.3.2 Project Characteristics. 11 2.4 Project Attachment. 15 2.5 Intention to Donate. 16 CHAPTER THREE RESEARCH DESIGN AND METHODOLOGY 18 3.1 Conceptual Framework. 18 3.2 Hypothesis to be Tested. 18 3.3 Construct Measurement. 19 3.4 Sample and Data Collection. 21 3.5 Data Analysis Procedure. 22 3.5.1 Confirmatory Factor Analysis (CFA). 22 3.5.2 Structural Equation Model (SEM). 23 CHAPTER FOUR RESEARCH RESULTS 24 4.1 Pilot Study. 24 4.2 Data Collection. 25 4.3 Respondents Demographic. 26 4.4 Descriptive Statistical Analysis. 28 4.5 Confirmatory Factor Analysis (CFA). 31 4.6 Structural Equation Model (SEM). 33 CHAPTER FIVE CONCLUSION AND DISCUSSION 38 5.1 Research Conclusion and Discussion. 38 5.2 Theoretical and Managerial Implications. 42 5.2.1 Theoretical Implications. 42 5.2.2 Managerial Implications. 43 5.3 Limitations and Future Research. 44 REFERENCES 45 APPENDICES 51 Appendix 1 51 LIST OF TABLES Table 3-1. The Hypotheses to be Tested 19 Table 3-2. Construct Measurement 19 Table 4-1 Factor Analysis and Reliability Test 24 Table 4-2 Respondents Demographics 27 Table 4-3 Descriptive Statistics 29 Table 4-5 Confirmatory Factor Analysis (CFA) Result 33 Table 4-6 Goodness-of-Fit (GOF) Index CFA Results 33 Table 4-7 Goodness-of-Fit (GOF) Index SEM Results 34 Table 4-8 Summary of Hypothesis Test Results 36 Table 4-9 Squared Multiple Correlation Value (R-Square) 37 Table 5-1 Hypothesis Results 39 LIST OF FIGURES Figure 1-1. Triadic reciprocal determinism in social cognitive theory (SCT) 8 Figure 3-1. Conceptual framework 18 Figure 4-1. Confirmatory factor analysis (CFA) result 32 Figure 4-2. SEM result output 35 Figure 4-3. Hypothesis testing result 36

    Andreoni, J. (1989). Giving with impure altruism : Applications to charity and ricardian equivalence. Journal of Political Economy, 97(0), 1447-1458.
    Bagheri, A., Chitsazan, H., & Ebrahimi, A. (2019). Crowdfunding motivations: A focus on donors' perspectives. Technological Forecasting and Social Change, 146(0), 218-232.
    Bandura, A. (1986). Social foundations of thought and action (Vol. 1986). Englewood Cliffs,NJ: Prentice-Hall.
    Batson, C. D., Ahmad, N., Powell, A. A., & Stocks, E. L. (2008). Prosocial motivation Handbook of motivation science. (Vol. 0, pp. 135-149). New York, NY, US: The Guilford Press.
    Bauer, H. H., Falk, T., & Hammerschmidt, M. (2006). eTransQual: A transaction process-based approach for capturing service quality in online shopping. Journal of Business Research, 59(7), 866-875.
    Belleflamme, P., Lambert, T., & Schwienbacher, A. (2014). Crowdfunding: Tapping the right crowd. Journal of Business Venturing, 29(5), 585-609.
    Bi, S., Liu, Z., & Usman, K. (2017). The influence of online information on investing decisions of reward-based crowdfunding. Journal of Business Research, 71(0), 10-18.
    Bickart, B., & Schindler, R. M. (2001). Internet forums as influential sources of consumer information. Journal of Interactive Marketing, 15(3), 31-40.
    Bin-Nashwan, S. A., Al-Daihani, M., Abdul-Jabbar, H., & Al-Ttaffi, L. H. A. (2020). Social solidarity amid the COVID-19 outbreak: Fundraising campaigns and donors' attitudes. International Journal of Sociology and Social Policy, 0(0), 122-137.
    Bowlby, J. (1977). The making and breaking of affectional bonds: I. Aetiology and psychopathology in the light of attachment theory. British Journal of Psychiatry, 130(3), 201-210.
    Bowlby, J. (2008). Attachment (2 ed. Vol. 0). Hachette UK: Basic books.
    BPS. (2021). Persentase Penduduk Miskin September 2020 naik menjadi 10,19 persen. Retrieved 13, 2021, from https://www.bps.go.id/pressrelease/2021/02/15/1851/persentase-penduduk-miskin-september-2020-naik-menjadi-10-19-persen.html
    Carillo, K. (2010). Social cognitive theory in IS research – literature review, criticism, and research agenda. Paper presented at the 4th International Conference on Information Systems, Technology and Management, Bangkok,Thailand.
    Carillo, K. (2012). Understanding IS theory: An interpretation of key IS theoretical frameworks using social cognitive theory. In Y. Dwivedi, M. Wade & S. Schneberger (Eds.), Information Systems Theory : Explaining and predicting our digital society (1 ed., Vol. 29, pp. 241-280). New York: Springer.
    Cecere, G., Le Guel, F., & Rochelandet, F. (2017). Crowdfunding and social influence: an empirical investigation. Applied Economics, 49(57), 5802-5813.
    Chang, Y.-T., Yu, H., & Lu, H.-P. (2015). Persuasive messages, popularity cohesion, and message diffusion in social media marketing. Journal of Business Research, 68(4), 777-782.
    Chen, S., Thomas, S., & Kohli, C. (2016). What really makes a promotional campaign succeed on a crowdfunding platform? Journal of Advertising Research, 56(1), 81-94.
    Choi, N. (2013). Information Systems Attachment An EmpiricalExploration of its Antecedents and its Impacton Community Participation Intention. Journal of The American Society for Information Science and Technology, 64(11), 2354–2365.
    Collier, J. E., & Bienstock, C. C. (2006). Measuring Service Quality in E-Retailing. Journal of Service Research, 8(3), 260-275.
    Cooper, D. R., & Schindler, P. S. (2013). Business research methods (12 ed. Vol. 0). New York: McGraw-Hill Education.
    De Luca, V. V., Margherita, A., & Passiante, G. (2019). Crowdfunding: A systemic framework of benefits. International Journal of Entrepreneurial Behavior & Research, 25(6), 1321-1339.
    Fachriansyah, R. (2020, April 28). Crowdfunding for ‘made in Indonesia’ test kits reaches target, Hard News, The Jakarta Post, pp. 12-13. Retrieved from https://www.thejakartapost.com/news/2020/04/28/crowdfunding-for-made-in-indonesia-test-kits-reaches-target.html
    Fang, G., & Chang, Q. (2019). Research on the Influence of Information Disclosure and Project Popularity on the Results of Incentive Crowdfunding. Paper presented at the 2019 International Conference on Economic Management and Model Engineering, Beijing.
    Farhoud, M., Shah, S., Stenholm, P., Kibler, E., Renko, M., & Terjesen, S. (2021). Social enterprise crowdfunding in an acute crisis. Journal of Business Venturing Insights, 15(0), 211-224.
    Fisher, D., Teo, Y. Y., & Nabarro, D. (2020). Assessing national performance in response to COVID-19. The Lancet, 396(10252), 653-655.
    Forza, C., & Filippini, R. (1998). TQM impact on quality conformance and customer satisfaction :A causal model. International Journal Production Economics, 55(0), 1-20.
    Friedman, B., Khan, P. H., & Howe, D. C. (2000). Trust online. Communications of the ACM, 43(12), 34-40.
    Fung, R., & Lee, M. (1999). EC-trust (trust in electronic commerce): Exploring the antecedent factors. Paper presented at the Americas Conference on Information Systems Proceedings.
    Gerber, E. M., & Hui, J. (2013). Crowdfunding. ACM Transactions on Computer-Human Interaction, 20(6), 1-32.
    Germain, M.-L., & Tejeda, M. J. (2012). A preliminary exploration on the measurement of expertise: An initial development of a psychometric scale. Human Resource Development Quarterly, 23(2), 203-232.
    Gleasure, R., & Feller, J. (2016). Does heart or head rule donor behaviors in charitable crowdfunding markets? International Journal of Electronic Commerce, 20(4), 499-524.
    Gregg, D. G., & Walczak, S. (2010). The relationship between website quality, trust and price premiums at online auctions. Electronic Commerce Research, 10(1), 1-25.
    Hair, J. F., Howard, M. C., & Nitzl, C. (2020). Assessing measurement model quality in PLS-SEM using confirmatory composite analysis. Journal of Business Research, 109(0), 101-110.
    Hair, J. F. J., Black, W. C., Babin, B. J., & Anderson, R. E. (2019). Multivariate Data Analysis (8 ed.). Hampshire: Cengage Learning.
    Hendratmi, A., Ryandono, M. N. H., & Sukmaningrum, P. S. (2020). Developing Islamic crowdfunding website platform for startup companies in Indonesia. Journal of Islamic Marketing, 11(5), 1041-1053.
    Herrero, Á., Hernández-Ortega, B., & San Martín, H. (2020). Potential funders’ motivations in reward-based crowdfunding. The influence of project attachment and business viability. Computers in Human Behavior, 106(0), 106240 - 106260.
    Hoffman, D. L., & Novak, T. P. (2009). Flow Online: Lessons learned and future prospects. Journal of Interactive Marketing, 23(1), 23-34.
    Hofstede, G. (1980). Culture's consequences: International differences in work-related values (Vol. 5). Newbury Park: Sage.
    Jian, L., & Usher, N. (2014). Crowd-funded journalism. Journal of Computer-Mediated Communication, 19(2), 155-170.
    Kim, J., Giroux, M., Gonzalez-Jimenez, H., Jang, S., Kim, S., Park, J., . . . Choi, Y. K. (2020). Nudging to reduce the perceived threat of coronavirus and stockpiling intention. Journal of Advertising, 49(5), 633-647.
    Kim, M. J., Chung, N., Lee, C.-K., & Preis, M. W. (2016). Why do smartphone shoppers help others on websites? The effects of attachments on reciprocal altruism. Information Development, 32(4), 920-936.
    Kim, M. J., & Petrick, J. F. (2020). The effect of herding behaviors on dual-route processing of communications aimed at tourism crowdfunding ventures. Journal of Travel Research, 0(0), 4728752091951 - 4728752091962.
    Kim, M. J., & Petrick, J. F. (2021). Roles of constraint and attachment in crowdfunder behavior for sustainable development: An extended theory of planned behavior. Sustainable Development, 0(0), 384-397.
    Kitabisa.com. (2021). Apa saja informasi penting yang harus dimuat? Retrieved March 24, 2021, from https://kitabisa.zendesk.com/hc/en-us/articles/360000367013-Apa-saja-informasi-penting-yang-harus-dimuat-
    Koch, J.-A., & Siering, M. (2019). The recipe of successful crowdfunding campaigns. Electronic Markets, 29(4), 661-679.
    Kunz, M., Bretschneider, U., & Leimeister, J. M. (2014). Is all that glitters gold? Exploring the effects of perceived risk on backing behavior in reward-based crowdfunding: Thirty Fifth International Conference on Information Systems.
    Kunz, M. M., Bretschneider, U., Erler, M., & Leimeister, J. M. (2016). An empirical investigation of signaling in reward-based crowdfunding. Electronic Commerce Research, 17(3), 425-461.
    Kuo, Y.-F., Wu, C.-M., & Deng, W.-J. (2009). The relationships among service quality, perceived value, customer satisfaction, and post-purchase intention in mobile value-added services. Computers in Human Behavior, 25(4), 887-896.
    Kuo, Y. F., Lin, C. S., & Wu, C. H. (2020). Why do people intend to back crowdfunding projects? A perspective on social cognitive theory. Journal of Electronic Commerce Research, 21(3), 180-196.
    Lacan, C., & Desmet, P. (2017). Does the crowdfunding platform matter? Risks of negative attitudes in two-sided markets. Journal of Consumer Marketing, 34(6), 472-479.
    Lai, K., & Green, S. B. (2016). The problem with having two watches: Assessment of fit when RMSEA and CFI disagree. Multivariate Behav Res, 51(2-3), 220-239.
    Li, Y.-M., Wu, J.-D., Hsieh, C.-Y., & Liou, J.-H. (2020). A social fundraising mechanism for charity crowdfunding. Decision Support Systems, 129(0), 113170-113185.
    Liang, T.-P., Wu, S. P.-J., & Huang, C.-c. (2019). Why funders invest in crowdfunding projects: Role of trust from the dual-process perspective. Information & Management, 56(1), 70-84.
    Liao, C., Liu, C.-C., & Chen, K. (2011). Examining the impact of privacy, trust and risk perceptions beyond monetary transactions: An integrated model. Electronic Commerce Research and Applications, 10(6), 702-715.
    Lin, S.-H., & Hsieh, P.-J. (2009). Book Review: Kline, R. B. (2005). Principles and practice of structural equation modeling (2nd ed.). New York: Guilford. 366 pp., $40.50 paperback, ISBN 978-1-57230-690-5. Research on Social Work Practice, 20(1), 126-128.
    Liu, L., Suh, A., & Wagner, C. (2018). Empathy or perceived credibility? An empirical study on individual donation behavior in charitable crowdfunding. Internet Research, 28(3), 623-651.
    Lu, C.-T., Xie, S., Kong, X., & Yu, P. S. (2014). Inferring the impacts of social media on crowdfunding. Paper presented at the Proceedings of the 7th ACM international conference on web search and data mining, New York.
    Mamonov, S., Malaga, R., & Rosenblum, J. (2017). An exploratory analysis of Title II equity crowdfunding success. Venture Capital, 19(3), 239-256.
    Marsh, H. W., Hau, K.-T., & Wen, Z. (2004). In search of golden rules: Comment on hypothesis-testing approaches to setting cutoff values for fit indexes and dangers in overgeneralizing Hu and Bentler's (1999) Findings. Structural Equation Modeling: A Multidisciplinary Journal, 11(3), 320-341.
    Mattke, J., Maier, C., Reis, L., & Weitzel, T. (2020). Herd behavior in social media: The role of Facebook likes, strength of ties, and expertise. Information & Management, 57(8), 103370-103390.
    McKnight, D. H., Choudhury, V., & Kacmar, C. (2002). Developing and validating trust measures for e-commerce: An integrative typology. Information Systems Research, 13(3), 334-359.
    Mollick, E. (2014). The dynamics of crowdfunding: An exploratory study. Journal of Business Venturing, 29(1), 1-16.
    Moysidou, K., & Hausberg, J. P. (2019). In crowdfunding we trust: A trust-building model in lending crowdfunding. Journal of Small Business Management, 58(3), 511-543.
    O’Loughlin Banks, J., & Raciti, M. M. (2018). Perceived fear, empathy and financial donations to charitable services. The Service Industries Journal, 38(5-6), 343-359.
    Pajares, F. (1996). Self-efficacy beliefs in academic settings. Review of Educational Research, 66(4), 543-578.
    Parhankangas, A., & Renko, M. (2017). Linguistic style and crowdfunding success among social and commercial entrepreneurs. Journal of Business Venturing, 32(2), 215-236.
    Park, C. W., Macinnis, D. J., & Priester, J. (2006). Beyond attitudes: Attachment and consumer behavior. Seoul Journal of Business, 12(2), 3-35.
    Park, C. W., Macinnis, D. J., Priester, J., Eisingerich, A. B., & Lacobucci, D. (2010). Brand attachment and brand attitude strength: Conceptual and empirical differentiation of two critical brand equity drivers. Journal of Marketing, 74(6), 1-17.
    Priester, J., MacInnis, D. J., & Park, C. W. (2006). Brand attachment: Constructs, consequences, and causes. Foundations and Trends® in Marketing, 1(3), 191-230.
    Raubenheimer, J. (2004). An Item Selection Procedure to Maximise Scale reability and Validity. SA Journal of Industrial Psychology, 30(4), 59-64.
    Robiady, N. D., Windasari, N. A., & Nita, A. (2020). Customer engagement in online social crowdfunding: The influence of storytelling technique on donation performance. International Journal of Research in Marketing, 38(1).
    Salido-Andres, N., Rey-Garcia, M., Alvarez-Gonzalez, L. I., & Vazquez-Casielles, R. (2020). Mapping the field of donation-based crowdfunding for charitable causes: Systematic review and conceptual framework. VOLUNTAS: International Journal of Voluntary and Nonprofit Organizations, 32(0), 288–302.
    Salisbury, W. D., Pearson, R. A., Pearson, A. W., & Miller, D. W. (2001). Perceived security and World Wide Web purchase intention. Industrial Management & Data Systems, 101(4), 165-177.
    Sauermann, H., Franzoni, C., & Shafi, K. (2019). Crowdfunding scientific research: Descriptive insights and correlates of funding success. PLoS One, 14(1), 1-26.
    Saxton, G. D., & Wang, L. (2013). The social network effect: The determinants of giving through social media. Nonprofit and Voluntary Sector Quarterly, 43(5), 850-868.
    Schmitt, B. H., & Rogers, D. L. (2008). Handbook on brand and experience management. Cheltenham, UK: Edward Elgar Publishing.
    Shneor, R., Munim, Z. H., Zhu, H., & Alon, I. (2021). Individualism, collectivism and reward crowdfunding contribution intention and behavior. Electronic Commerce Research and Applications, 47(0), 226-237.
    Shneor, R., & Vik, A. A. (2020). Crowdfunding success: a systematic literature review 2010–2017. Baltic Journal of Management, 15(2), 149-182.
    Slattery, P., Vidgen, R., & Finnegan, P. (2020). Winning heads and hearts? How websites encourage prosocial behaviour. Behaviour & Information Technology, 1-29.
    Stasik, A., & Wilczyńska, E. (2018). How do we study crowdfunding? An overview of methods and introduction to new research agenda. Journal of Management and Business Administration. Central Europe, 26(1), 49-78.
    Sulaeman, S. (2020). A conceptual and empirical study on the development od the islamic donation-based crowdfunding platform model for micro small and medium-sized enterprises (MSMEs) in times of Covid-19 Pandemic in Indonesia. Asian Journal of Islamic Management, 2(2), 107-122.
    Sura, S., Ahn, J., & Lee, O. (2017). Factors influencing intention to donate via social network site (SNS): From Asian’s perspective. Telematics and Informatics, 34(1), 164-176.
    Swanson, R. A., Holton, E., & Holton, E. F. (2001). Foundations of human resource development. San Fransisco,US: Berrett-Koehler Publishers.
    Victoria, A. O. (2020). Sri Mulyani Sebut Covid-19 Lebih Kompleks dari Krisis 1998 dan 2008. Retrieved May 13, 2021, from https://katadata.co.id/happyfajrian/finansial/5e9a41f631b5e/sri-mulyani-sebut-covid-19-lebih-kompleks-dari-krisis-1998-dan-2008/
    Wan, J., Lu, Y., Wang, B., & Zhao, L. (2017). How attachment influences users’ willingness to donate to content creators in social media: A socio-technical systems perspective. Information & Management, 54(7), 837-850.
    Wang, T., Liu, X., Kang, M., & Zheng, H. (2018). Exploring the determinants of fundraisers’ voluntary information disclosure on crowdfunding platforms. Online Information Review, 42(3), 324-342.
    Wang, Y., Chan, S. F., & Yang, Z. (2013). Customer's perceived benefits of interacting in a virtual brand community in China. Journal of Electronic Commerce Research, 14(1), 49-66.
    Xu, J., Benbasat, I., & Cenfetelli, R. T. (2013). Integrating service quality with system and information quality: An empirical test in the E-service context. MIS Quarterly: Management Information Systems, 37(3), 777-794.
    Yang, F., & Shen, F. (2019). Involvement without Knowledge Gain: A Meta-Analysis of the Cognitive Effects of Website Interactivity. Journal of Broadcasting & Electronic Media, 63(2), 211-230.
    Yang, Z., Cai, S., Zhou, Z., & Zhou, N. (2005). Development and validation of an instrument to measure user perceived service quality of information presenting Web portals. Information & Management, 42(4), 575-589.
    Zeithaml, V. A., Parasuraman, A., & Malhotra, A. (2002). Service quality delivery through web sites: A critical review of extant knowledge. Journal of the Academy of Marketing Science, 30(4), 362-375.
    Zhang, H., & Chen, W. (2019). Backer motivation in crowdfunding new product ideas: Is it about you or is it about me? Journal of Product Innovation Management, 36(2), 241-262.
    Zhang, Y., Tan, C. D., Sun, J., & Yang, Z. (2020). Why do people patronize donation-based crowdfunding platforms? An activity perspective of critical success factors. Computers in Human Behavior, 112(0), 106470 -106479.
    Zhao, L., & Shneor, R. (2020). Donation Crowdfunding: Principles and Donor Behaviour. In R. Shneor, L. Zhao & B.-T. Flåten (Eds.), Advances in Crowdfunding: Research and Practice (Vol. 0, pp. 145 -160). Switzerland: Palgrave Macmillan.
    Zhao, Q., Chen, C.-D., Wang, J.-L., & Chen, P.-C. (2017). Determinants of backers’ funding intention in crowdfunding: Social exchange theory and regulatory focus. Telematics and Informatics, 34(1), 370-384.

    下載圖示 校內:2023-08-31公開
    校外:2023-08-31公開
    QR CODE