| 研究生: |
張育彰 Chang, Yu-Chang |
|---|---|
| 論文名稱: |
台南科學園區高科技產業員工個人屬性與品牌形象對購屋意圖之影響-兼論促銷活動的干擾效果 Effect of Brand Image of House Building Company and Personality of Employee in Tainan Science Park on House Purchasing Intensions –with Promotional Activities as a Moderator |
| 指導教授: |
莊雙喜
Chuang, Shuang-Shii |
| 學位類別: |
碩士 Master |
| 系所名稱: |
管理學院 - 高階管理碩士在職專班(EMBA) Executive Master of Business Administration (EMBA) |
| 論文出版年: | 2010 |
| 畢業學年度: | 98 |
| 語文別: | 中文 |
| 論文頁數: | 70 |
| 中文關鍵詞: | 品牌形象 、促銷活動 、購屋意圖 、干擾效果 、南部科學工業園區 |
| 外文關鍵詞: | brand image, home purchase intentions, promotional activities, moderator effect, Southern Taiwan Science Park |
| 相關次數: | 點閱:174 下載:7 |
| 分享至: |
| 查詢本校圖書館目錄 查詢臺灣博碩士論文知識加值系統 勘誤回報 |
近年來,台灣經濟不景氣,直接影響整體市場經濟,首當其衝的是房地產市場,房地產產業亦牽動著眾多行業的起伏。此外,許多台灣建築業者經常使用品牌形象與促銷活動來吸引消費者的注意力與購買慾望,導致不同消費者的個人屬性對購屋意圖產生不同的影響效果。
因此,本研究主要在探討高科技產業員工個人屬性、品牌形象與購屋意圖的影響關係,本研究亦採用促銷活動中的非金錢促銷與金錢促銷為干擾變數,藉以瞭解個人屬性與品牌形象對購屋意圖的影響,以及探討不同人口統計變數對購屋意圖的差異看法。本研究以南部科學工業園區的高科技產業員工為問卷發放對象,並以判斷抽樣方式蒐集實證資料,總共發放資300份問卷,共回收223份問卷,有效問卷為206份,問卷回收率為74.33%。本研究資料藉由SPSS統計分析軟體的敘述性統計、因素分析、效度分析、獨立樣本t檢定、單因子變異數分析、皮爾遜積差相關分析以及迴歸分析等統計方法進行分析,所得之重要結論如下:(1)個人屬性對購屋意圖有顯著正向影響;(2)品牌形象對購屋意圖有顯著正向影響;(3)促銷活動在品牌形象與購屋意圖之間的關係,根據過去文獻應該具有干擾效果,但本研究結果並不支持這樣的假設;(4)不同教育程度對購屋意圖有顯著差異。最後,歸納研究結論並提出具體可行的建議俾供後續研究者參考。
Recently, the economic depression of Taiwan has been impacting the real estate market which influences other related industries. In addition, many Taiwan architecture industry leaders endeavor to encourage consumers to purchase products through the brand image and promotional activities in order to attract consumers’ attention and the purchase desire. However, different characteristics of consumers may create different consumer reactions toward home purchase intentions. Therefore, the main purpose of this study is to understand how high-tech industry employees’ personal attributes and brand image impact on home purchase intentions. Furthermore, this study also applies non-monetary promotions and monetary promotions as moderators to observe the effects, and to explore how demographic statistics (e.g. sex, marital status, education level, age, family number, and the income of family) affects home purchase intentions.
Research subjects are from high-tech industry employees in Southern Taiwan Science Park. A total of 300 copies of questionnaire are sent out, and 223 valid questionnaires are obtained, that made the returning rate to be 74.33%. SPSS statistical software is employed to analyze the data, and the methods includes descriptive statistics, factor analysis, reliability analysis, validity analysis, radon simple t test, One-way ANOVA, Pearson Correlation analysis and regression analysis.
Major findings are listed as follows: (1) Personal attributes have significantly positive influence on home purchase intentions; (2) Brand image has significantly positive influence on home purchase intentions; (3) According to literature review, promotional activities should have moderator effect between brand image and home purchase intentions, but the result does not support such hypothesis in this study, (4) Respondents with different education levels show significant differences in home purchase intention. Finally, this study discussed managerial implications according to the research results, and offered some suggestions for future studies.
一、中文文獻
1.吳明隆、涂金堂(2006),SPSS與統計應用分析,台北:五南圖書。
2.吳萬益(2008),企業研究方法,台北:華泰圖書。
3.李鎮宏(2001),新竹市住戶之住宅選擇分析 - Logit模式應用,中華大學建築與都市計畫學系研究所碩士論文。
4.林家興(2003),應用華人家庭動態資料庫建立台灣家戶之住宅權屬選擇模型,國立成功大學都市計劃學系研究所碩士論文。
5.林素吟(2005),服務品質、滿意度與購買意圖關係之研究:層級干擾迴歸分析之應用,管理評論,第24卷第2期,頁1-17。
6.南部科學工業園區管理局(2010),南部科學工業園區年報(2009年),台南:南部科學工業園區管理局。
7.南部科學工業園區管理局(2010),南部科學工業園區統計季報(99年3月),台南:南部科學工業園區管理局。
8.柯宏安(2003),不同區域購屋者之購屋選擇屬性及搜尋行為研究,東吳大學企業管理學系研究所碩士論文。
9.連經宇(2003),應用模糊語意方法與不連續選擇理論建立家戶購屋選擇行為模式之研究,國立成功大學都市計劃學系研究所博士論文。
10.陳建成(2009),促銷活動、服務創新與顧客滿意度關係之實證研究 - 以國道客運業為例,數據分析,第4卷第2期,頁13-43。
11.陳淑美、張金鶚(1998),戶長及其配偶對住宅區位選擇之影響力分析,住宅學報,第7期,頁59-81。
12.陳順宇(2005),多變量分析,台北:華泰文化。
13.陳澤義、盧葦蓁(2006),透過品牌要素、廣告代言人形成品牌態度之研究 - 以少淑女流行服飾業為例,東吳經紀商學學報,第55期,頁35-68。
14.蔡東峻、李曉青(2005),折扣比例、品牌形象和產品種類對消費者知覺品質和知覺風險的影響,中山管理評論,第13卷第1期,頁143-176。
15.謝文盛、林素菁(2000),租稅效果對住宅租買選擇影響之分析,住宅學報,第9卷第1期,頁1-17。
16.魏文欽、潘怡如(2009),化妝保養品品牌形象、顧客忠誠度與口碑傳播相互關係之實證研究,International Journal of LISREL,第2卷第1期,頁38-56。
二、英文文獻
1.Aaker, D. A(1996), Building Strong Brands, New York: Free press.
2.Assadian, A. & Ondrich, J.(1993), Residential Location, Housing Demand and Labor Supply Decisions of One- and Two-Earner Household: The Case of Bogota, Colombia, Urban Studies, 30(1), 73-86.
3.Baron, R. M. & Kenny, D. A.(1986), The Moderator -Mediator Variable Distinction in Social Psychological Research: Conceptual, Strategic and Statistical Considerations, Journal of Personality and Social Psychology, 51(6), 1173-1182.
4.Campbell, L., & Diamond, W. D.(1990), Framing and Sales Promotion: The Characteristics of a Good Deal, Journal of Consumer Marketing, 7(4), 25-31.
5.Chandon, P., Wansink, B., & Gilles, L.(2000), A Benefit Congruency Framework of Sales Promotion Effectiveness, Journal of Marketing, 64(4), 65-81.
6.Clark, W. A. & Onaka, J. C.(1985), An Empirical Test of Joint Model of Residential Mobility and Housing Choice, Environment and Planning, 17(6), 915-930.
7.Cornwell, T. B., Roy, D. P., & Steinard, Ⅱ E. A.(2001), Exploring Managers’ Perceptions of the Impact of Sponsorship on Brand Equity, Journal of Advertising, 30(2), 41-51.
8.Cretu, A. E., & Brodie, R. J.,(2007),The Influence of Brand Image and Company Reputation Where Manufacturers Market to Small Firms: A Customer Value Perspective, Industrial Marketing Management, 36(2), 230- 240.
9.Dodds, W. B., Monroe, K. B., & Grewal, D.(1991), Effect of Price, Brand, and Store Information on Buyers’ Product Evaluation, Journal of Marketing Research, 28(3), 307- 319.
10.Faircloth, J. B., Louis, M. C., & Bruce, L. A. (2001), The Effect of Brand Attitude and Brand Image on Brand Equity, Journal of Marketing, 9(3), 61- 75.
11.Gwinner, K. P., & Swanson, S. R.(2003), A Model of Fan Identification: Antecedents and Sponsorship Outcomes, The Journal of Services Marketing, 17(2-3), 275-294.
12.Hair, J. F., Black, W. C., Babin, B. J. Anderson, R. E., & Tatham, R. L.,(2005), Multivariate Data Analysis, New Jersey: Prentice-Hall.
13.Iwarere, L. J. & Williams, J. E.(1991), A Micro-Market Analysis of Tenue Choice in the Logit Model, The Journal of Real Estate Research, 6(3), 327-339.
14.Jaccard, J., Wan, C. K. & Turrisi, R.(1990), The Detection and Interpretation of Interaction Effects between Continuous Variables in Multiple Regression, Multivariate Behavioral Research, 25(4), 467-478.
15.Jo, Myung-Soo, Nakamoto, K., & Nelson, J. E.(2003), The Shielding Effects of Brand Image against Lower Quality Countries-of-Origin in Global Manufacturing, Journal of Business Research, 56(8), 637- 646.
16.Keller, K. L.(1993), Conceptualizing, Measuring, and Managing Customer- Based Brand Equity, Journal of Marketing, 57(1), 1-22.
17.Keller, K. L.(2001), Building Customer-Based Brand Equity, Marketing Management, 10(2), 14-19.
18.Kotler, P.(2003). Marketing Management, New Jersey: Prentice-Hall.
19.Lardinoit, T. & Derbaix, C. (2001), Sponsorship and Recall of Sponsors, Psychology & Marketing, 18(2), 167-190.
20.Macdonald , E. K., & Sharp, B. M.(2000), Brand Awareness Effects on Consumer Decision Making for a Common, Repeat Purchase Product:A Replication, Journal of Business Research, 48(1), 5-15.
21.Megbolugbe, I. F., Mark, A. P. & Schwartz, M. B.(1991), The Economic Theory of Housing Demand: A Critical Review, The Journal of Real Estate Research, 9(3), 381-393.
22.Nowlis, S. M., & Itamar, S.(2000),Sales Promotions and the Choice Context as Competing Influences on Consumer Decision-Making, Journal of Consumer Psychology, 9(1), 1-16.
23.Park, C. W., Jaworski, B. J., & Maclnnis, D. J.(1986), Strategic Brand Concept-Image Management, Journal of Marketing, 50(4), 135- 145.
24.Roy, D. P., & Cornwell, T. B.,(2003), Brand Equity’s Influence on Responses to Event Sponsorships, The Journal of Product and Brand Management, 12(6-7), 377-393.