| 研究生: |
張登桂 Chang, Teng-Kuei |
|---|---|
| 論文名稱: |
產品種類及聯盟動機對善因品牌聯盟夥伴關係的影響 The Impacts of the Cause-Brand Alliance on Partners: The Moderating Effects of Product Type and Alliance Motivation |
| 指導教授: |
吳萬益
Wu, Wann-Yih |
| 學位類別: |
碩士 Master |
| 系所名稱: |
管理學院 - 企業管理學系 Department of Business Administration |
| 論文出版年: | 2006 |
| 畢業學年度: | 94 |
| 語文別: | 英文 |
| 論文頁數: | 95 |
| 中文關鍵詞: | 善因行銷、善因品牌聯盟、適配度、產品種類、善因動機、購買意願 |
| 外文關鍵詞: | Product type, Cause-brand alliance (CBA), Cause-related marketing (CRM), Fit, Purchase intent, Motivation of support for the cause |
| 相關次數: | 點閱:241 下載:2 |
| 分享至: |
| 查詢本校圖書館目錄 查詢臺灣博碩士論文知識加值系統 勘誤回報 |
企業的社會責任已經是近年來國際社會所重視的企業指標之一,企業如何在追求獲利的同時,兼顧發揮企業的社會責任,則是目前國際企業努力的目標。其中品牌結合慈善公益已經變成企業常用的行銷手法,藉此來提高品牌形象或增加產品銷售,該行銷方式稱之為策略性善因行銷或善因品牌聯盟。
本研究的第一個目的是整合相關文獻並採用態度可及性、一致性及資訊整合理論來發展一個全面性的善因品牌聯盟模型。本研究的第二個目的是去評估產品種類及消費者知覺品牌支持善因動機對於善因品牌聯盟的干擾效果。本研究採用實驗設計法,使用2(產品種類:實用性與娛樂性)×2(支持善因的動機:利己動機及利他動機)來進行實驗。研究結果發現如下:
1.品牌與非營利組織進行善因品牌聯盟時,消費者先前對於品牌或非營利組織的態度、品牌名稱適配度、產品種類適配度及支持善因聯盟活動的時間深度會影響到該聯盟的成功與否。
2.產品在進行善因品牌聯盟之後,消費者對於品牌(或非營利組織)的態度是否會提升,主要是受到聯盟前消費者對於品牌(或非營利組織)的態度及消費者對於善因品牌聯盟活動態度所影響;此外,消費者對於善因品牌聯盟態度的高低會影響到消費者對於產品的購買意願。
3.不同的產品種類對於聯盟後消費者對品牌及非營利組織的態度會有影響:高善因品牌聯盟態度在娛樂性產品上會引發較正向的聯盟後品牌態度,而非營利組織態度則無差異;低善因品牌聯盟態度在娛樂性產品上會引發較負向的聯盟後品牌態度及非營利組織態度。此外,不同的支持善因動機對於聯盟後消費者對品牌的態度也會有影響:消費者對於利他動機會比利己動機會有高的聯盟後品牌態度,而且在高善因品牌態度上,不同動機對聯盟後品牌態度會有很大的差異。
Partnering charitable causes with brands has become a common practice for many marketing programs and it is strategically referred to as cause-related marketing or cause-brand alliance. One purpose of this study is to integrate relevant literature and use attitude accessibility, congruity, and information integration theories to develop a comprehensive research model of cause-brand alliances and identify the antecedent and consequential research variables of the model. The other purpose of this study is to examine the effects of product type and motivation of support for the cause on the cause-brand alliances and empirically test the research model. Hypotheses were tested by using a 2 (product type - frivolous and practical) × 2 (motivation of support for the cause – altruistic and egoistic) factorial design. The results of the study are as follows:
1. The pre-attitude toward the brand (cause) has a significant effect on the post-attitude toward the brand (cause).
2. The impacts of pre-attitude toward the cause, pre-attitude toward the brand, brand name fit, product category fit, length of support on the attitude toward the cause-brand alliance have significant difference.
3. Attitudes toward both the cause and those toward the brand and purchase intent can be enhanced as a consequence of an alliance if perceptions of the alliance are favorable.
4. The product types moderate the effectiveness of the attitude toward the cause and the brand. Besides, motivation of support for the cause moderates the effectiveness of the attitude toward the brand.
Aaker, D. A., & Keller, K. L. (1990). Consumer evaluations of brand extensions. Journal of Marketing, 54 (1), 27-41.
Anderson, J. C. (1981). Integration theory applied to cognitive responses and
attitudes. In R. E. Petty,T.M. Ostrom, & T. C. Brock (Eds.), Cognitive responses in persuasion (pp. 361–397). Hillsdale, NJ: Erlbaum.
Andreasen, A. R. (1996). Profits for nonprofits: Find a corporate partner. Harvard Business Review, 74 (6), 47-59.
Arbuckle, J.L., & Wothke, W. (1999). Amos 4.0 user’s guide. IL: SmallWaters Corporation.
Barone, M. J., Miyazaki, A. D., & Taylor, K. A. (2000). The influence of cause related marketing on consumer choice: does one good turn deserve another. Journal of Academy Marketing Science, 28 (2), 248-262.
Baumann. D. J., Ciaidini. R. B., & Kenrick, D. T, {1981). Altruism as hedonism: Helping and self-gratification as equivalent responses. Journal of Personality and Social Psychology, 40, 1039-1046,
Bendapudi, N., Singh, S. N., & Bendapudi, V. (1996). Enhancing helping behavior: An integrative framework for promotion planning. Journal of Marketing, 60 (3), 33-49.
Benezra, K. (1996). Cause and effects marketing. Brandweek, 22, 38-40.
Broniarczyk, S. M., & Joseph W. A. (1994). The importance of brand in brand Extension. Journal of Marketing Research, 31 (2), 214-228.
Bucklin, L. P., & Sengupta, S. (1993). Organizing successful co-marketing alliances. Journal of Marketing, 54, 32-46.
Burnkrant, R. E., & Unnava, H. R. (1995). Effects of self-referencing on persuasion. Journal of Consumer Research, 2, 17-26.
Chaney, I., & Dolli, N. (2001). Cause-related marketing in New Zealand. International Journal of Nonprofit and Voluntary sector Marketing, 6 (2), 145-163.
Cui, Y., Trent, E. S., Sullivan, P. M., & Matiru, G. N. (2003). Cause-related marketing: How generation Y responds. International Journal of Retail & Distribution Management, 31 (6/7), 310-320
Cunningham, M. R. (1979). Weather, mood, and helping behavior: Quasi-experiments with the sunshine samaritan. Journal of Personality and Social Psychology, 37, 1947-1958.
Dacin, P. A., & Smith, D. C. (1994), The effect of brand portfolio characteristics on consumer evaluations of brand extensions. Journal of Marketing Research, 31 (2), 229-242.
Davidson, J. (1997). Cancer sells. Working Women, 22, 36-39.
Dodds, W. B., Monroe, K. B., & Grewal, D. (1991). Effects of price, brand, and store information on buyers' product evaluations. Journal of Marketing Research, 28 (3), 307-319
Drumwright, M. E. (1996). Company advertising with a social dimension: The role of noneconomic criteria. Journal of Marketing, 60 (4), 71-87.
Dwyer, F.R., Schurr, P.H., & Oh, S. (1987). Developing buyer-seller relationships. Journal of Marketing, 51 (2), 11-27.
Eagly, A. H., & Chaiken, S. (1993). The psychology of attitudes. New York: Harcourt Brace Javanovich.
Ellen, P.S., Mohr, L.A., & Webb, D.J. (2000). Charitable programs and the retailer: do they mix?. Journal of Retailing, 76 (3), 393-406.
Ellen, P. S., Webb, D. J., & Mohr, L. A. (2006). Building corporate associations consumer attributions for corporate socially responsible programs. Journal of the Academy of Marketing Science, 34 (2), 147-157.
Farquhar, P. H. (1989). Managing the brand. Marketing Research, 1, 24-33
Fishbein, M., & Ajzen, I. (1975). Belief, attitude, intention and behavior: An
introduction to theory and research. Reading, MA: Addison-Wesley.
Forehand, M. R., & Grier, S. (2003). When is honesty the best policy? The effect of stated company intent on consumer skepticism. Journal of Consumer Psychology, 13 (3), 349-356.
Garcia, I., Gibaja, J. J., & Mujika, A. (2003). A study on the effect of cause-related marketing on the attitude towards the brand: the case of Pepsi in Spain. Journal of Nonprofit and Public sector Marketing, 11 (1), 111-135.
Gray, R. (2000). Developing a tight fit is crucial to CRM. Marketing, May 4.
Gwinner, K. (1997). A model of image creation and image transfer in event sponsorship. International Marketing Review, 14 (3), 145-158.
Hajjat, M. M. (2003). Effect of cause-related marketing on attitudes and purchase intentions: the moderating role of cause involvement and donations size. Journal of Nonprofit and Public sector Marketing, 11 (1), 93-109.
Harlam, B. A., Aradhna, K., Lehmann, D. L., & Carl, M. (1995). Impact of bundle type, price framing and familiarity on purchase intention for the bundle. Journal of Business Research, 33 (1), 57-66.
Herzlinger, R. E. (1996). Can public trust in nonprofits and governments be restored? Harvard Business Review,74 (2),97-107.
Johar, G. V., & Pham, M. T. (1999). Relatedness, prominence, and constructive sponsor identification. Journal of Marketing Research, 36 (3), 249-312.
Joreskog, K., & Sorbom, D. (1994). Structural equation modeling with the SIMPLIS command language. Chicago: Scientific Software International.
Kamins, M. A., & Gupta, K. (1994). Congruence between spokesperson and product type: a matchup hypothesis perspective. Psychology & Marketing, 11(6), 569– 586.
Kanter, R. M. (1999). From spare change to real change: the social sector as beta site for business innovation. Harvard Business Review, 77 (3), 122-132.
Keller, K. L. (1993). Conceptualizing, measuring, and managing customer-based brand equity. Journal of Marketing, 57 (1), 1-22.
Keller, K. L., & Aaker, D. A. (1992). The effect of sequential introduction of brand extensions. Journal of Marketing Research, 29 (1), 35-50.
Krech, D., & Cruthfield, R. S. (1962). Individual in Society. New York: McGraw-Hill.
Lafferty, B. A., & Goldsmith, R. E. (1999). Corporate credibility's role in consumers' attitudes and purchase intentions when a high versus low credibility endorser is used in the ad. Journal of Business Research, 44, 109-116.
Lafferty, B. A., Goldsmith, R. E., & Hult, G. T. M. (2004). The impact of the alliance on the partners: A look at cause-brand alliances. Psychology & Marketing, 21 (7), 509-531.
Lafferty, B. A., & Goldsmith, R. E. (2005). Cause–brand alliances: does the cause help the brand or does the brand help the cause? Journal of Business Research, 58, 423-429.
L’Etang, J. (1994). Public relations and corporate social responsibility: Some issues arising. Journal of Business Ethics, 13 (2), 111-123
Madrigal, R. (2000). The influence of social alliances with sports teams on intentions to purchase corporate sponsors' product. Journal of Advertising, 29 (4), 13-24
Mullen, J. (1997). Performance-based corporate philanthropy: how 'giving smart' can further corporate goals. Public Relations Quarterly, 42 (2), 42-47.
Murphy, D. (1997). Mutual attractions. Marketing, October, 30–33.
Osgood, C. E., Suci, G. J., & Tannenbaum, P. H. (1957). The measurement of
meaning. Urbana, IL: University of Illinois Press.
Park, C. W., Jun, S. Y., & Shocker, A. D. (1996). Composite branding alliances: An investigation of extension and feedback effects. Journal of Marketing Research, 33 (4), 453– 466.
Petty, R. E., & Cacioppo, J. T. (1981). Attitudes and persuasion: classic and contemporary Approaches. Dubuque, IA: William C. Brown.
Pope, N. K., & Voges, K. E. (2000). The impact of sport sponsorship activities, corporate image, and prior use on consumer purchase intention. Sport Marketing Quarterly, 9 (4), 96-102.
Porter, M. E., & Kramer, M. R. (2002). The competitive advantage of corporate philanthropy. Harvard Business Review, 80 (12), 57-68.
Pracejus, J. W. & Olsen, G. D. (2004). The role of brand/cause fit in the effectiveness of cause-related marketing campaigns. Journal of Business Research, 57, 635-640
Robinson, J.P., & Shaver, P.R. (1973). Measures of psychological attitudes. Ann Arbor, MI: Survey Research Center Institute for Social Research, University of Michigan.
Ross, J. K., Patterson, L. T., & Stutts, M. A. (1992). Consumer perceptions of organizations that use cause-related marketing. Journal of Academy Marketing Science, 20 (1), 93-97.
Schiffman, L. G. and Kanuk, L. L. (2004). Consumer behavior. 8thed., New Jersey: Prentice-Hall Inc.
Schlegelmilch, B. B. (1988). Targeting of fund-raising appeals how to identify donors. European Journal of Marketing, 22 (1), 31-40.
Sen, S., & Bhattacharya, C.B. (2001). Does doing good always lead to doing better? Consumer reactions to corporate social responsibility. Journal of Marketing Research, 38 (2), 225-243.
Simon, B. L., & Ruth, J. A. (1998). Is a company known by the company it keeps ? Assessing the spillover effects of brand alliances on consumer brand attitudes. Journal of Marketing Research, 35 (1), 30-42
Smith, C. (1994), The new corporate philanthropy. Harvard Business Review, 72 (3), 105-116.
Smith, S. M., & Alcorn D. S. (1991). Cause marketing: A new direction in the marketing of corporate social responsibility, Journal of Consumer Marketing, 8 (3), 19-35.
Speed, R., & Thompson, P. (2000). Determinants of sports sponsorship response. Journal of the Academy of Marketing Science, 28 (2), 226-238.
Sternthal, B., Tybout, A. M., & Calder, B. J. (1994). Experimental design: Generalization and theoretical explanation. In R. Bagozzi (Ed.), Principles of marketing research (pp. 195–223). Cambridge, MA: Blackwell Publishers.
Strahilevitz, M. (1999). The effect of product type and donation magnitude on willingness to pay more for a charity-linked brand. Journal of Consumer Psychology, 8 (3), 215 -241.
Strahilevitz, M., & Meyers, J. G. (1998). Donations to charity as purchase incentives: how well they work may depend on what you are trying to sell. Journal of Consumer Research, 24, 434– 446.
Trimble, C. S., & Rifon, N. J. (2006). Consumer perceptions of compatibility in cause-related marketing messages. International Journal of Nonprofit and Voluntary Sector Marketing, 11 (1), 29-47
Varadarajan, R. P. (1986). Horizontal cooperative sales promotion: A framework
for classification and additional perspectives. Journal of Marketing, 50, 61-73.
Varadarajan, R. P., & Menon, A. (1988). Cause-related marketing: a coalignment of marketing strategy and corporate philanthropy. Journal of Marketing, 52 (3), 58-74.
Webb, D. J., Green C. L., & Brashear, T. G. (2000) Development and validation of scales to measure attitudes influencing monetary donations to charitable organizations. Journal of Academy Marketing Science, 20 (2), 299-309.
Webb, D. J., & Mohr, L. A, (1998). A typology of consumer responses to cause related marketing: from skeptics to socially concerned. Journal of Public Policy & Marketing, 17 (2), 226-238.
Wilkie, W. (1986). Consumer Behavior. New York: John Wiley and Sons, Inc.
Yechaim, E., Barren, G., Erev, I., & Erez, M. (2003). On the robustness and the direction of the effect of cause-related marketing. Journal of Consumer Behavior, 2 (4), 320-332.