摘要
現在的經濟環境變化影响產業和企業之間的經營方式， 原本相互競爭，合作，互補， 而逐漸演進成為共創的模式。 本研究透過企業， 為幫助客戶新開發產品的過程與供應商共同作出客戶所需要的特質產品，本研究蒐集企業組織内部及組織外部相互之間的互動和溝通聯繫過程，針對参與事物的主管同仁，陳述記錄事實，用質性研究方法，分析探索的方式，找出如何利用價值共創的機制， 整合服務主導邏輯的資源，處理客戶問題，完成客戶為了使用該項新產品，所想要完成的任務。
研究結果顯示， 過去企業或供應商只是接受處理客戶所要處理的問題，但是用價值共創的方式，供應商能够完成客戶的顧客所需求的產品，這使企業與供應商及客戶，共同邁向新的業務和成長。

SUMMARY
The current economic environment and modes of operations between stakeholders are deeply integrated with one another; for example, competition, cooperation and complement cause and effects of processes have gradually evolved towards a management approach known as Value Co-Creation mode. This research focused on the new products development process of an enterprise working together with suppliers to design and manufacture in-demand products for their customer. In which they work together collectively in order to arrive at successful and valued outcomes. The purpose of this research was to identify elements of co-creation management approaches by collecting information from various internal and external organizational operations (i.e. communication processes, participation of workers, anecdotal references). This information was then analyzed via a qualitative research approach to identify the mechanisms behind valuable co-created initiatives.
This research, demonstrates that initiatives where businesses and clients worked closely together were able to deliver better products as opposed to initiatives where businesses and clients dealt with issues separately. Indeed, adopting a Value Co-creation management approach that has a service dominant logic will enable improvements to business practices, and ultimately contribute to the overall growth of the business.

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