企業社會責任是公司自願性的承諾，基於可持續發展的想法，企業除了考慮自身的財政和經營狀況外，也要加入其對社會和自然環境所造成的影響的考量，並且改善員工及其家庭、當地整體社區、社會的生活品質。隨著全球的趨勢，企業社會責任逐漸受到社會大眾的重視，更被視為基本的企業策略。企業社會責任可以增加投資者的興趣、使顧客更願意去購買產品，也可以與政府維持好的互動。
越來越多的學者針對企業社會責任帶來的好處進行探討，但大部分都是從顧客的角度出發，很少針對員工做分析，此部份的研究仍在開始的階段。為了更了解企業社會責任對內部職員的影響，本研究探討員工所感受到的企業社會責任和本身人格因素對於工作滿意度和組織承諾的影響，根據文獻探討建立架構圖。採用問卷蒐集的方式，以台灣一千大製造業為母體發放對象，從員工這一面來了解企業社會責任帶來的影響與好處。
經過分析結果，本研究發現企業社會責任對員工的影響和正面的效果是顯著的。公司應該重視企業社會責任，並確實讓職員了解公司目前執行的狀況，使企業社會責任不但可以對社會有所貢獻，也可以提升對公司正面影響的效能，達到雙贏的局面。此外，企業社會責任內的四個構面都應受到重視，研究結果顯示對員工利益較沒有直接作用的慈善事業責任的影響也是不能忽視，每個構面都會有其影響力。最後，在人格方面，人格可以作為工作結果的預測，且在企業社會責任的感受程度狀況也是扮演重要角色，所以公司在徵選員工時應該也要注意到員工人格特質方面的情況。透過本研究所提出的架構圖可以更清楚了解企業社會責任和人格對員工工作情況影響的關係。

Around the globe, companies make social responsibility an essential part of their business strategies. Corporate social responsibility (CSR) is regarded as voluntary corporate commitment to exceed the explicit and implicit obligations imposed on a company by society's expectations of conventional corporate behaviour. It is widely recognized that CSR can increase investor interest, customer purchases of products offered and positive relationships with the government.
However, very little attention had ever been paid to the impact of CSR strategies on employees and their particular work attitudes. It is interesting to realize the impact of CSR on employees. This study primarily involved a survey, comprised of a questionnaire concerning the perception of CSR, job satisfaction, personality, and organizational commitment. Questionnaire was used to collect data from employees of manufacturing companies in Taiwan.
The results of this research indicate that CSR contributes to increase job satisfaction and organizational commitment of employees. Companies should emphasize the CSR activities and confirm that employees know these actions and focus on ethics and culture of the organization with ethics codes, and CSR activity. The factors of CSR having significant influences on employees but also the factors with latent benefit should be laid great stress on. Besides, personality is a predictor of work outcomes and plays an important role in receiving information of CSR.

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