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研究生: Amarsanaa Amarmend
Amarmend, Amarsanaa
論文名稱: How Does Psychological Distance Shape Consumer Perception of Corporate Social Responsibility?
How Does Psychological Distance Shape Consumer Perception of Corporate Social Responsibility?
指導教授: 王鈿
Wang, Tien
學位類別: 碩士
Master
系所名稱: 管理學院 - 國際經營管理研究所
Institute of International Management
論文出版年: 2019
畢業學年度: 107
語文別: 英文
論文頁數: 68
外文關鍵詞: CSR, Phycological distance, Spatial distance, Social distance, CSR Contribution type, Construal level theory
相關次數: 點閱:50下載:0
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  • In today’s business environment, the importance of corporate social responsibility grows. This research tries to examine consumer reactions to two contribution types (money versus in-kind) under the condition with different psychological distances (high versus low) in CSR context. The research conducted an experimental study in National Cheng Kung University, Tainan, Taiwan. The findings of the study show that consumer perception of CSR depends not on either of the type of contribution and psychological distance but the interaction between them. Participants perceive in-kind contribution more favorable compared to monetary contribution when psychological distance between CSR activity and consumer is low. On the contrary, participants perceive monetary contribution more favorable compared to in-kind contribution when psychological distance is high. The study explains this interaction effect by the match between contribution type and psychological distance. Theoretical and practical implications are discussed.

    TABLE OF CONTENTS ABSTRACT I ACKNOWLEDGEMENTS II TABLE OF CONTENTS III LIST OF TABLES V LIST OF FIGURES VI CHAPTER ONE INTRODUCTION 1 1.1. Research Background. 1 1.2. Research Motivation. 3 1.3 Research Gap. 5 1.4 Research Objectives. 6 1.5 Research Contribution. 7 CHAPTER TWO LITERATURE REVIEW 8 2.1 Corporate Social Responsibility. 8 2.2 Outcomes of CSR 10 2.3 CSR Contribution Types: Monetary Versus In-Kind. 12 2.4 Construal Level Theory. 15 2.5 Hypotheses development 18 2.5.1 Social Distance and CSR Activity. 18 2.5.2 Spatial Distance and CSR Activity. 20 CHAPTER THREE RESEARCH DESIGN AND METHODOLOGY 23 3.1 Conceptual Framework. 23 3.2 Research Design. 24 3.2.1. Pretest. 25 3.2.2 Main Study. 27 3.2.3 Measures. 28 3.2.4. Manipulation and Attention Check. 29 CHAPTER FOUR RESEARCH RESULTS 31 4.1 Pretest Results. 31 4.1.1 Respondents’ Characteristics. 31 4.1.2. Research Findings. 32 4.2. Main Study. 35 4.2.1 Respondents’ Characteristics. 35 4.2.2 Manipulation Check. 36 4.2.3 Results. 37 CHAPTER FIVE 46 DISCUSSION AND IMPLICATIONS 46 5.1 Conclusion. 46 5.2 Theoretical Implications. 47 5.3 Managerial Implications. 48 5.4 Limitations and Future Research. 49 REFERENCES 51 APPENDIX 59 Appendix A. Detailed description of the scenarios 59 Appendix B. The questionnaire of the main study 60

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