| 研究生: |
林聰義 Lin, Tsung-I |
|---|---|
| 論文名稱: |
失智者生活自立照顧環境指引之探討-以台灣榮民之家為例 The adoption of self-reliance guideline for the dementia care environments of veterans homes in Taiwan |
| 指導教授: |
姚昭智
Yao, George C. 陳柏宗 Chen, Po-Tsung |
| 學位類別: |
碩士 Master |
| 系所名稱: |
規劃與設計學院 - 建築學系碩士在職專班 Department of Architecture (on the job class) |
| 論文出版年: | 2017 |
| 畢業學年度: | 105 |
| 語文別: | 中文 |
| 論文頁數: | 198 |
| 中文關鍵詞: | 失智症 、修正型德菲法 、層級分析法 、失智者生活自立照顧環境規範 |
| 外文關鍵詞: | dementia, modified Delphi method, analytic hierarchy process (AHP), dementia self-reliance living environment |
| 相關次數: | 點閱:134 下載:1 |
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近年來,失智盛行率愈來愈高,但失智者的自立生活照顧環境品質顯然也應相對地提高,因此本研究將聚焦於如何降低失智者照顧環境之困難度以提升失智者生活自立及照顧環境之品質,鼓勵失智者維繫人際互動並與社會連結,以延緩其認知能力的衰退及失智症狀的惡化。
本研究以歐、美及日本等國的概念為基礎,藉由文獻回顧法,擬定「失智者生活自立照顧環境」的3個層面、7個指標、21個評估因子及對應的125條規範。初期擬定準則四個層級的各個要項,在架構的建構上,本研究嘗試從物理環境層面、法規制度層面及營運管理層面去探討如何提升失智症者生活自立照顧能力,從而建立以環境改善為基礎的失智者生活自立照顧環境的評估因子與規範。
本指引之「物理環境層面」共有101條規範,著重於以失智者為中心,並配合失智者認知能力的衰退去做物理環境,即聲、光、熱、氣及標示應有的改善; 在加強交流互動與社區連結方面,思考如何凝聚單元照顧的家庭氛圍,延續原有的生活及社區連結等,不但可紓緩症狀,尚可提升社區的支持度。在安全方面,因失智者之認知能力衰退故自救能力較差,乃建立14則安全規範以避免失智者受到不必要的傷害。「法規制度層面」有9條規範,著重於符合法規要求與專業人員的證照與訓練。「營運管理層面」有15條規範,著重於從失智者的角度去解決問題,包含失智者的心理支持、生活照護的營運以及照護機構的行政管理等。
本研究邀請6位不同領域之專家,藉由修正型德菲法(Modified Delphi method)專家問卷之效度檢定進行評估因子與規範內容之修正,並執行各評估規範「適當性」的4分法評分,再根據專家之意見,刪除或修改評估規範之內容。
本研究在權重分析方面,採用層級分析法(Analytic Hierarchy Process, AHP)之專家問卷調查法,並根據11位不同領域學者、專家評估之原始資料進行層級分析以評定各層面、指標、評估因子及規範之權重。
為測試本準則的實用性,研究人員以所建立的評估量表分別至四家榮民之家的失智症專區實地試評,發現4家榮家分別有20、27、19及24項待改善事項。經分析評比之所有的89件待改善事項,本研究提出榮家間可互相標竿學習的32個圖例解說,以利榮家採取改善對策。
本研究為驗證專家的觀點與榮家現況之差異,遂進行專家權重與現況達成率的差異性分析,各有一致及不一致的驗證結果及其原因分析。
本研究已如預期建立一套具有良好效度的失智者生活自立照顧環境指引; 希望將來各失智症照護機構主管能以此指引為參考去擬定日後的改善計畫,以提供失智者優良的生活自立照顧環境及服務品質。
SUMMARY
With an aim to set up technical standards, this study utilizes the concepts brewed by several organizations from Europe, America and Japan as the basis to establish a guideline of 3 levels, 7 indicators, 21 assessment factors and 125 quality essentials for dementia self-reliance living environments in Taiwan. We have adopted 3 first-level of "physical environment", "regulations" and "operations management" to encompass the upgrades of the dementia self-reliance environment so as to induce a set of assessment factors and quality essentials.
Literature review, modified Delphi assay, the analytic hierarchy process (AHP) questionnaire and field survey were methods used in this study.
In order to check the effectiveness of this guideline and the quality of care environment, we perform on-site visits to dementia care units of four veteran’s homes in Taiwan by the guideline we established. We found 20, 27, 19 and 24 nonconformities respectively for the 4 veterans homes. After carefully evaluated all their 89 nonconformities, we proposed 32 benchmarking examples by photo illustration to show how to take corrective actions. We encourage them to take corrective actions to ensure all the quality essentials of this guideline are obeyed.
Key words: dementia; modified Delphi method; analytic hierarchy process (AHP); dementia self-reliance living environment
INTRODUCTION
The prevalence of dementia keeps on increasing recently, but on the other hand, the dementia self-reliance care environments have not been greatly improved accordingly. This study will focus on how to reduce the difficulties of care environment for dementia persons in order to encourage their independence which may alleviate the deterioration of cognitive ability and slow down the progression of dementia symptoms.
MATERIALS AND METHODS
We utilized the 4 point questionnaire of modified Delphi assay to check the validity of this guideline, and the analytic hierarchy process (AHP) questionnaire to evaluate the weighting and priority among levels, indicators, assessment factors and quality essentials respectively in this guideline.
To evaluate the quality of dementia care environments, we perform on-site assessment of dementia care units of four veteran’s homes by guidelines we established in this study.
RESULTS AND DISCUSSIONS
In this guideline, the 101 quality essentials of "Physical environment" level includes sound, light, heat, air, sign, security, family atmosphere and community link improvements. The 9 quality essentials of "Regulatory" level focuses on compliance with the licensing policy and the need of professional training. The 15 quality essentials of "Operational management" level focus on solving problem from dementia person’s perspective, including mental support of dementia persons, management of living care services, and administrative management of the organization.
To check the effectiveness, we send this guideline to six experts of different expertise for the 4 point questionnaire of modified Delphi assay to check the validity. As per their comments, we deleted quality essentials of CVI below 0.8 and modified some quality essentials as advised. Then we got a guideline of CVI 0.99. The guideline established was send to 11 experts of different expertise for analytic hierarchy process (AHP) questionnaire to evaluate the weighting and priority among levels, indicators, assessment factors and quality essentials respectively.
To evaluate dementia care units of four veteran’s homes, we found 20, 27, 19 and 24 nonconformities respectively for the 4 veterans homes. After carefully evaluated all their 89 nonconformities, we proposed 32 benchmarking examples by photo illustration to show how to take corrective actions.
We conducted the deviation analysis between experts’ weighing and the achieving rate of veteran’s homes for each assessment factors. Some consistent and inconsistent items were found.
CONCLUSION
To ensure that dementia elderlies are well protected when any nonconformity of care environment is identified whereby corrective action can be taken, we have established a guideline of fair validity as expected. We hope that in the near future, directors of dementia care facilities can utilize this guideline as a checklist to upgrade their facilities and assure the premium quality of dementia care environments and services.
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