近年來,社群網路服務(SNS)越來越受歡迎，不同於以往網頁單方向發布資訊的形式，越來越多人使用SNS在網路上和人互動，其中包括他們的朋友、家人、甚至毫無關係的陌生人。現在使用SNS最大的族群為年輕族群，不過自從SNS成為一個新的社交與溝通的趨勢，越來越多年長者也開始進入這個領域，並且展現出和年輕族群使用SNS時截然不同的使用行為。不過不管是哪種族群，他們都能從SNS上滿足不同的需求。
即使科技已成為現代人社交與溝通的重要工具，仍有些問題是科技尚未滿足的，如親子溝通的問題。親子代溝問題存在已久，代溝產生主要的原因來自於不同的成長經驗與生活環境，以及不同的習慣溝通方式。因著這些緣故，即使家庭對於每個個體的人際關係能力皆扮演著極重要的角色，但同時也成為每個人最難面對與處理的問題。
本研究期望建構一個線上網路社群服務，用以做為親子溝通間的”翻譯”工具，以期減少因不同表達方式所產生的溝通問題與誤解，將世代間不同的習慣表達方式”翻譯”成彼此都能接受且了解的方式傳遞出去。所以本研究將先對現今親子溝通的現況進行總覽，同時利用網路社群集結群體力量的特性以及藉由溝通分析理論中P-A-C理論的概念，讓網路社群服務變成一個平台及一個翻譯工具，以改善且增強父母與孩子間的溝通。

Recently, Social Network Service (SNS) has become more popular, many people start to use it not only share their information, but also interact with people on internet, include their friends, families, or even people they didn’t know before. At begin, the most users of SNS are young people, but since this social technologies have become an useful platform for social interaction and communication, different generations join this “social theater” and shows different using behaviors when using SNS. The new social technologies enrich and benefit social life indeed.
At the same time, as we know there are always generation gap between parents and children because of the different grown up experience and living environment, and the different communication way. Even the family plays an important role of people’s social ability, but the problems of communicate in the family also have been the most difficult thing for people to deal with.
This research intends to design an online Social Network Service which aims to enhance the communication between parents and children. we call it “Translator” for focusing its function on help generation gap in “translating” their communication, the translating is by the power of public and the concept of transactional analysis theory’s P-A-C ego state theory, through the translating to reduce the problem coasted by the different express way when communicate, and makes them use a more acceptable and understandable way to help them understand each other. So this research project investigates the current communication ways due to parents and children, the problem they had, and test the concept of translating communication through SNS and by P-A-C theory. This research mainly aims to improve the parents and children Communication by provide this innovation online service design.

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