根據研究指出，90%以上的交通事故均是由人為因素所引起，而又以駕駛行為錯誤為導致交通事故發生的主要原因。近年來隨著智慧型運輸系統的發展，世界各國不斷透過先進大眾運輸系統來提昇公共運輸之安全性，國道客運公司亦紛紛裝設e-bus系統，以減少駕駛者緊急事故發生，進而提升駕駛安全上之效益。本研究之目的在於以結構方程模式來驗證人格特質、駕駛情緒與壓力、裝置e-bus監控系統之感受、偏差駕駛行為與有責事件之間的因果關係。
本研究主要係透過問卷與e-bus行車記錄器資料兩部份來進行資料蒐集。結構方程模式結果顯示人格特質與裝置e-bus監控系統之感受對偏差駕駛行為有統計上正向顯著影響關係；駕駛情緒與壓力對於偏差駕駛行為則無顯著之影響，而偏差駕駛行為對於有責事件亦有統計上顯著之正向影響關係。根據上述結果，可對國道客運公司提出提昇駕駛者對e-bus系統的信任感、部份駕駛者的再教育訓練等之建議。

Research on traffic accidents indicated that human factors are an important factor in approximately 90% of road-traffic crashes. Particularly, driver behavior was a cause in the overwhelming majority of traffic crashes. Recently, Advanced Public Transportation System (APTS) was used to increase the safety of the public transportation and the freeway schedule bus service also installed the e-bus system to decline the driver accident and to increase the safety on driving. The aim of the study was to investigate the relationship of the personality traits, driver affection and stress, affection of the e-bus system, aberrant driver behavior and the responsible incident with the structural equation model.
The data resources came from two parts, one is the questionnaire; the other is the data from the digital tachograph. The results revealed that negative personality traits and negative affection of the e-bus system, have positive and significant influences on the aberrant driver behavior, while the driver affection and stress has no statistically significant influence on the aberrant driver behavior. Moreover, we also found that aberrant driver behavior has positive and significant influence on the responsible incident. Finally, the results were suggested considering the implications for freeway schedule bus service contained upgrating the trust of the e-bus system and driver re-education training for some drivers.

一、中文部分
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