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研究生: 艾思萍
Bory, Ao
論文名稱: The Effect of Country of Origin on Taiwanese and Cambodian Consumers' Attitudes towards Electronic Products from Four Countries
The Effect of Country of Origin on Taiwanese and Cambodian Consumers' Attitudes towards Electronic Products from Four Countries
指導教授: 吳萬益
Wu, Wann-Yih
學位類別: 碩士
Master
系所名稱: 管理學院 - 國際管理碩士在職進修專班(IMBA)
International Master of Business Administration(IMBA)
論文出版年: 2005
畢業學年度: 93
語文別: 英文
論文頁數: 117
外文關鍵詞: perception of price, perceived quality, consumer ethnocentrism, attitudes and purchasing intention, Country of origin effects
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     Most of developing and especially underdeveloped countries have the problems with the economic growth because they face the problems of finding the market for their prod-ucts. Developed/advanced countries such as the United State or Japan have gained the advantages of home country bias. A consumer prefers to buy the products from the de-veloped countries rather than developing or underdeveloped countries. The gaps between developed countries and developing/underdeveloped countries are very big. A study of country of origin effects has been begun since the 1960s, however most these researches involve in more developed countries. Therefore, this study tries to seek for investigating the consumers’ attitudes and purchasing intention in new developed and underdeveloped country—Taiwan and Cambodia—on the electronic products made in four different lev-els of economic development countries: Taiwan, China, Thailand, and Japan. This study also examines phenomenon of consumer ethnocentrism and consumers’ perception of products’ quality and price of the electronic products from different sources.

     As the results indicate that both Taiwanese and Cambodian respondents perceive Japanese electronic products as the most favorable and high quality with high attitudes and intention to purchase. Taiwanese, Thai, and Chinese electronic products are per-ceived in a second, third, and fourth, respectively. Chinese electronic products are per-ceived as low and cheap price, while electronic products made in Thailand are getting stuck in the middle. On the other hand, high and low ethnocentric consumers also per-ceive Japanese products to be the most favorable, and they demonstrate high attitudes and intention to purchase Japanese electronic products rather than their own products (Tai-wanese electronic products) that reverse with the consumer ethnocentrism concept. The major reasons might due to (1) the culture tied between Taiwan and Japan and (2) this study employs general electronic products, which are not specific on the brand name that cause respondents rely more on the country of origin.

    TABLE OF CONTENTS ACKNOWLEDGEMENTS I ABSTRACT II TABLE OF CONTENTS IV LIST OF TABLES VIII LIST OF FIGURES X CHAPTER ONE INTRODUCTION 1 1.1 Research Background 1 1.2 Research Motivations 2 1.3 The Purpose and Scope of the Study 10 1.4 Structure of the Research 13 1.5 Research Process 14 CHAPTER TWO LITERATURE REVIEW 16 2.1 Definition of Research Constructs 16 2.1.1 Country of Origin Evaluation 16 2.1.2 Consumer Ethnocentrism 20 2.1.3 Perception of Prices 22 2.1.4 Attitude toward Products 23 2.1.5 Perceived Products Quality 26 2.1.6 Purchase Intention 28 2.2 Interrelationship among Research Constructs 29 2.2.1 Interrelationship between Country of Origin and Quality of Products 29 2.2.2 Interrelationship between COO and Perception of Prices 31 2.2.3 Interrelationship between Perception of Prices and Products Quality 31 2.2.4 Interrelationship between COO and Attitude towards the Products 32 2.2.5 Interrelationship between Quality of Product and Purchasing Intention 33 2.2.6 Interrelationship between Quality of Products and Attitude towards the Products 34 2.2.7 Interrelationship between Attitude toward Products and Purchasing Intention 35 2.2.8 Interrelationship between COO and Consumer Ethnocentrism 36 2.2.9 Interrelationship between Consumer Ethnocentrism and Attitude toward Products 38 2.2.10 Interrelationship between Consumer Ethnocentrism and Purchasing Intention 39 CHAPTER THREE RESEARCH DESIGN AND METHODOLOGY 40 3.1 The Conceptual Model 40 3.2 Construct Measurement 41 3.2.1 Country of Origin Evaluations 41 3.2.2 Consumer Ethnocentrism 42 3.2.3 Perceived Products Quality 43 3.2.4 Perception of Price 43 3.2.5 Attitude towards Product 44 3.2.6 Purchasing Intention 44 3.2.7 The Information of Respondents 45 3.3 Hypotheses to Be Tested 45 3.4 Selection of Product and Countries 47 3.5 Questionnaire Design 47 3.6 Sample Plan 48 3.7 Data Analysis Procedure 48 3.7.1 Descriptive Statistic Analysis 49 3.7.2 Factor Analysis and Reliability Tests 49 3.8 Research Limitations 51 CHAPTER FOUR DESCRIPTIVE ANALYSIS AND RELIABILITY TESTS 52 4.1 Descriptive Analysis 52 4.2 Data Collection 52 4.3 Characteristics of Respondents 53 4.4 Measurement Results for Relevant Research Variables 55 4.5 Factor Analysis and Reliability Tests 59 CHAPTER FIVE RESEARCH ANALYSIS AND RESULTS 70 5.1 Independent-Sample t-test and One-way ANOVA 70 5.2 Cluster and Paired Sample t-test 82 CHAPTER SIX CONCLUSIONS AND SUGGESTIONS 86 6.1 Research Conclusions 86 6.2 Research Suggestions and Discussions 88 6.3 Research Contribution 91 6.3.1 For Business 91 6.3.2 For Future Research 92 REFERENCES 94 APPENDIXES 105 Appendix-1: Questionnaire for Taiwanese Respondents 105 Appendix-2: Questionnaire for Cambodian Respondents 105

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