| 研究生: |
顏嘉 Yen, Chia |
|---|---|
| 論文名稱: |
考量預防性維修下雙構面保固模式之研究 Two-Dimensional Warranty Model Considering Preventive Maintenance |
| 指導教授: |
黃宇翔
Huang, Yeu-Shiang |
| 學位類別: |
碩士 Master |
| 系所名稱: |
管理學院 - 工業與資訊管理學系 Department of Industrial and Information Management |
| 論文出版年: | 2005 |
| 畢業學年度: | 93 |
| 語文別: | 中文 |
| 論文頁數: | 58 |
| 中文關鍵詞: | 預防性維修 、保固彈性 、價格彈性 、雙構面保固模式 |
| 外文關鍵詞: | two-dimensional warranty model, preventive maintenance, warranty elasticity, price elasticity |
| 相關次數: | 點閱:75 下載:1 |
| 分享至: |
| 查詢本校圖書館目錄 查詢臺灣博碩士論文知識加值系統 勘誤回報 |
某些商品的失效與衰退是同時受到二種因素所影響,當制定此類商品之保固政策時,便須以雙構面保固模式來作為合理的衡量構面;此外,為了維持商品品質及可靠度,預防性維修的觀念也逐漸被買賣雙方所重視,但以往文獻中,卻缺乏結合預防性維修與雙構面保固模式之研究,因此本研究以雙構面保固模式為基礎,融入預防性維修之概念,透過利潤最大化方法,制定廠商利潤最大化之最適保固政策,並以數值驗證與敏感度分析探討模式之可行性。此模式之應用乃針對附帶預防性維修選擇之商品,依據消費者是否願意在保固期間支付預防性維修成本,提供二種保固選擇方案,並分別為二種方案訂定利潤最大之最適之保固期限。若消費者不願於保固期內負擔預防性維修成本,廠商將提供一般性之保固政策;反之,若消費者願意於保固期內支付預防性維修成本,廠商將會提供較寬裕的保固政策。由於二種方案之保固政策,均為廠商利潤最大化下之最適保固期限,且經由模式之解說,能夠提供適合消費者本身預算與偏好的保固方案,因此既是消費者權益的保障,同時也是廠商提高利潤的行銷手法。
none
Baik, J., Murthy, D.N.P. and Jack, N., (2003), “Two-Dimensional Failure Modeling with Minimal Repair”, Naval Research Logistics, vol.51, pp.345-362.
Blischke, W.R. and Murthy, D.N.P., (1992), “Product warranty management-I: a taxonomy for warranty policies”, European Journal of Operational Research, vol.62, pp.127-148.
Bris, R., Chatelet, E. and Yalaoui, F., (2003), “New method to minimize the preventive maintenance cost of series-parallel systems”, Reliability Engineering and System Safety, vol.82, pp.247-255.
Chen, T. and Popova, E., (2002), “Maintenance policies with two-dimensional warranty”, Reliability Engineering and System Safety, vol.77, pp.61-69.
Chukova, S., Arnold, R. and Wang, D.Q., (2004), “Warranty analysis: An approach to modeling imperfect repairs”, International Journal of Production Economics, vol.89, pp.57-68.
Eliashberg, J., Singpurwalla, N.D. and Wilson, S.P., (1997), “Calculating the reserve for a time and usage indexed warranty”, Management Science, vol.43, no.7, pp.966-975.
Frees, E.W. and Nam, S.H., (1988), “Approximating expected warranty costs”, Management Science, vol.34, no.12, pp.1441-1449.
Frees, E.W., (1988), “Estimating the cost of a warranty”, Journal of Business & Economic Statistics, vol.6, no.1, pp.79-86.
Gertsbakh, I.B. and Kordonsky, K.B., (1998), “Parallel time scales and two-dimensional manufacturer and individual customer warranties”, IIE Transactions, vol.30, no.12, pp.1181-1189.
Glickman, T.S. and Berger, P.D., (1976), “Optimal price and protection period decisions for a product under warranty”, Management Science, vol.22, no.12, pp.1381-1390.
Huang, Y.S. and Zhuo, Y.F., (2004), “Estimation of future breakdown to determine optimal warranty policies for products with deterioration”, Reliability Engineering and System Safety, vol.84, pp.163-168.
Hussain, A.Z.M.O. and Murthy, D.N.P., (2000), “Warranty and optimal redundancy with uncertain quality”, Mathematical and Computer Modelling, vol.31, pp.175-182.
Isaacson, D.N., Reid, S. and Brennan, J.R., (1991), “Warranty cost-risk analysis”, Proceedings of 1991 Reliability & Maintainability Symposium, PP.332-339.
Iskandar, B.P. and Murthy, D.N.P., (2003), “Repair-Replace Strategies for Two-Dimensional Warranty Policies”, Mathematical and Computer Modelling, vol.38, pp.1233-1241.
Iskandar, B.P., Murthy, D.N.P. and Jack, N., (2004), “A new repair-replace strategy for items sold with a two-dimensional warranty”, Computers & Operations Research, vol.32, no.3, pp.669-682.
Jack, N. and Van der Duyn Schouten, F., (2000), “Optimal repair-replace strategies for a warranted product”, International Journal of Production Economics, vol.67, pp.95-100.
Jack, N., Murthy, D.N.P. and Iskandar, B.P., (2003), “Comments on “Maintenance policies with two-dimensional warranty” ”, Reliability Engineering and System Safety, vol.82, pp.105-109.
Juang, M.G. and Anderson, G., (2004), “A Bayesian method on adaptive preventive maintenance problem”, European Journal of Operational Research, vol.155, pp.455-473.
Jung, G.M., Lee, C.H. and Park, D.H., (2000), “Periodic preventive maintenance policies following the expiration of warranty”, Asia-Pacific Journal of Operational Research, vol.17, no.1, pp.17-26.
Kim, C.S., Djamaludin, I. and Murthy, D.N.P., (2004), “Warranty and discrete preventive maintenance”, Reliability Engineering and System Safety, vol.84, pp.301-309.
Kim, H.G. and Rao, B.M., (2000), “Expected warranty cost of two-attribute free-replacement warranties based on a bivariate exponential distribution”, Computers & Industrial Engineering, vol.38, pp.425-434.
Lam, Y. and Lam, P.K.W., (2001), “An extended warranty policy with options open to consumers”, European Journal of Operational Research, vol.131, pp.514-529.
Lin, D., Zuo, M.J., Yam, R.C.M. and Meng, M.Q.H., (2000), “Optimal system design considering warranty, periodic preventive maintenance, and minimal repair”, Journal of the Operational Research Society, vol.51, pp.869-874.
Luce, S., (1999), “Choice criteria in conditional preventive maintenance”, Mechanical Systems and Signal Processing, vol.13, no.1, pp.163-168.
Majeske, K.D., (2003), “A mixture model for automobile warranty data”, Reliability Engineering and System Safety, vol.81, pp.71-77.
Menezes, M.A.J. and Currim, I.S., (1992), “An approach for determination of warranty length”, Journal of Research on Marketing, vol.9, pp.177-195.
Mi, J., (1999), “Comparisons of renewable warranties”, Naval Research Logistics, vol.46, pp.91-106.
Mitra, A. and Patankar, J.G., (1993), “An integrated multicriteria model for warranty cost estimation and production”, IEEE Transactions on Engineering Management, vol.40, no.3, pp.300-311.
Monga, A. and Zuo, M.J., (1998), “Optimal system design considering maintenance and warranty”, Computers & Operations Research, vol.25, no.9, pp.691-705.
Moskowitz, H. and Chun, Y.H., (1994), “A Poisson regression model for two-attribute warranty policies”, Naval Research Logistics, vol. 41, pp. 355-376.
Murthy, D.N.P. and Djamaludin, I., (2002), “New product warranty: A literature review”, International Journal of Production Economics, vol.79, pp.231-260.
Murthy, D.N.P., Iskandar, B.P. and Wilson, R.J., (1995), “Two-dimensional failure-free warranty policies: two-dimensional point process models”, Operations Research, vol.43, no.2, pp.356-366.
Park, D.H., Jung, G.M. and Yum, J.K., (2000), “Cost minimization for periodic maintenance policy of a system subject to slow degradation”, Reliability Engineering and System Safety, vol.68, pp.105-112.
Patankar, J.G. and Mitra, A., (1995), “Effects of warranty execution on warranty reserve costs”, Management Science, vol.41, no.3, pp.395-400.
Percy, D.F. and Kobbacy, A.H., (2000), “Determining economical maintenance intervals”, International Journal of Production Economics, vol.67, pp.87-94.
Percy, D.F., (2002), “Bayesian enhanced strategic decision making for reliability”, European Journal of Operational Research, vol.139, pp.133-145.
Polatoglu, H. and Sahin, I., (1998), “Probability distributions of cost, revenue and profit over a warranty cycle”, European Journal of Operational Research, vol.108, pp.170-183.
Rai, B. and Singh, N., (2004), “Modeling and analysis of automobile warranty data in presence of bias due to customer-rush near warranty expiration limit”, Reliability Engineering and System Safety, vol.86, pp.83-94.
Ross, S.M., (1970), Applied probability models with optimization applications, Holden-Day, San Francisco, CA.
Seo, J.H. and Bai, D.S., (2004), “An optimal maintenance policy for a system under periodic overhaul”, Mathematical and Computer Modelling, vol.39, pp.373-380.
Sheu, S.H., Yeh, R.H., Lin, Y.B. and Juang, M.G., (2001), “A Bayesian approach to an adaptive preventive maintenance model”, Reliability Engineering and System Safety, vol.71, pp.33-44.
Swanson, L., (2001), “Linking maintenance strategies to performance”, International Journal of Production Economics, vol.70, pp.237-244.
Thomas, M.U., (1989), “A prediction model for manufacturer warranty reserves”, Management Science, vol.35, no.12, pp.1515-1519.
Tseng, S.T., Yeh, R.H. and Ho, W.T., (1998), “Imperfect maintenance policies for deteriorating production systems”, International Journal of Production Economics, vol.55, pp.191-201.
Wang, C.H., (2004), “The impact of a free-repair warranty policy on EMQ model for imperfect production systems”, Computers & Operations Research, vol.31, pp.2021-2035.
Wang, H., (2002), “A survey of maintenance policies of deteriorating systems”, European Journal of Operational Research, vol.139, pp.469-489.
Yeh, R.H. and Lo, H.C., (2001), “Optimal preventive-maintenance warranty policy for repairable products”, European Journal of Operational Research, vol.134, pp.59-69.
Yeh, R.H., Ho, W.T. and Tseng, S.T., (2000), “Optimal production run length for products sold with warranty”, European Journal of Operational Research, vol.120, pp.575-582.
Zhao, Y.X., (2003), “On preventive maintenance policy of a critical reliability level for system subject to degradation”, Reliability Engineering and System Safety, vol.79, pp.301-308.
Zuo, M.J., Liu, B. and Murthy, D.N.P., (2000), “Replacement-repair policy for multi-state deteriorating products under warranty”, European Journal of Operational Research, vol.123, pp.519-530.