| 研究生: |
劉怡琳 Liu, Yi-Lin |
|---|---|
| 論文名稱: |
國內航空運輸危險物品管理問題評估之研究 The evaluation of management issues for dangerous goods in Taiwan’s Air Transportation |
| 指導教授: |
張有恆
Chang, Yu-Hern |
| 學位類別: |
碩士 Master |
| 系所名稱: |
管理學院 - 交通管理科學系 Department of Transportation and Communication Management Science |
| 論文出版年: | 2004 |
| 畢業學年度: | 92 |
| 語文別: | 中文 |
| 論文頁數: | 87 |
| 中文關鍵詞: | 成對比較 、模糊方法 、管理問題評估 、層級分析法 、危險物品 |
| 外文關鍵詞: | Analytic hierarchical process, Dangerous goods, Evaluation, Survey, Fuzzy numbers, Pairwise comparison |
| 相關次數: | 點閱:105 下載:11 |
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| 查詢本校圖書館目錄 查詢臺灣博碩士論文知識加值系統 勘誤回報 |
近年來,我國在加強飛航安全方面不遺餘力,但在航空保安方面努力仍然有限,更鮮少探討航空貨運危險物品管理方面的議題,因此導致國內對於危險物品的認知及管理不足。由於航空危險物品的運輸,攸關飛安水準的提昇與民眾生命財產的安全,因此相關單位必須改善我國在危險物品管理上的缺失,以進行“問題管理”而不是“危機管理”。
本研究主要探討我國航空運輸危險物品管理問題及評估優先處理改善順序。首先透過文獻回顧與專家訪談法,發掘我國航空運輸危險物品管理問題集,並將各項管理問題項目依據該問題之權責單位區分形成管理課題,以簡化管理問題項目在成對比較的繁複程序,亦可得到航空運輸危險物品管理相關單位應優先改善的順序;在管理問題的評估上,以四個優先處理評估準則:重要性、時效性、有效性、可行性,建構出台灣地區航空貨運危險物品改善評估之層級架構。
針對準則的特性對管理問題評估值計算略有不同:(1)重要性的評估值求取方面,因為重要性為相對的概念,以成對比較方法得到各群專家對危險物品管理問題的重要性值;(2)時效性、有效性、可行性的評估值求取,因為準則不具相對的概念,則以管理問題在該準則的得,求算管理問題在其他評估準則下的評估值及排序。並將各管理項目乘以各準則的權重,得到我國航空貨運危險物品管理問題優先處理之整體評估值與排序。
此外,利用三角模糊數進行評估值的求算,在成對比較之模糊化運算過程中,本研究採用「點畫記法」及「區間畫記法」兩種方法並行,由專家學者自行選擇填答方式,並考慮到專家學者對於研究課題的認知程度而給予不同的模糊數值,以避免結果受研究者主觀影響。
最後,本研究得到在考慮重要性、時效性、有效性、可行性的四個評估準則下,管理問題優先處理改善順序前五項依序為:「隱藏性危險物品的偵察不足」、「相關法規不足」、「安檢人員的證照問題」、「相關單位權責劃分不明」、「未設有危險物品識別之諮詢或檢驗單位」。
In recent years, Taiwan authorities have made all-out effort to enhance flight safety, but have not paid sufficient attention to flight security and particularly the management issues of dangerous goods. The transportation of dangerous goods may, if handled improperly, jeopardize the security of civil aviation. Therefore, the relevant authorities should meliorate the deficiency in the management of dangerous goods by focusing on the management issues, and not just on the crisis management.
This study primarily investigates the management issues in the transportation of dangerous goods, and proposes a survey framework to evaluation the management issues. This study first identifies 17 management issues in Taiwan’s flight transportation settings, which are collected from
review articles and from interviews with experts. These dangerous goods management issues are then evaluated based on four evaluation criteria: importance, urgency, effectiveness, and feasibility, via an expert survey process.
To help experts evaluate management issues with respect to four evaluation criteria, two different survey assessment techniques are used. First, the relative importance of 17 management issues is assessed by using a hierarchical pairwise comparison approach. To better reflect the inherent and imprecision involved in survey process, the ratio scale is represented by triangular fuzzy numbers. Second, the urgency, effectiveness, and feasibility of these issues are assessed using a set of self-definable linguistic terms, represented by triangular fuzzy numbers.
This study suggests that the top five priority management issues in the transportation of dangerous goods in Taiwan are insufficient detection of hidden dangerous goods, insufficient laws and regulations, lack of certification of inspection staff, equivocal responsibility of the authorities concerned, and lack of dangerous goods inspection organizations. The result of this study
provides useful insights for the authorities concerned to manage the issues in the transportation of dangerous goods.
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