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研究生： 蔡艾美
Chua, Ivie
論文名稱： The Effects of Goal Setting and Job Characteristics on the Job Performance of Selected Manufacturing Firms in Taiwan
The Effects of Goal Setting and Job Characteristics on the Job Performance of Selected Manufacturing Firms in Taiwan
指導教授： 耿伯文
Kreng, Victor
學位類別： 碩士
Master
系所名稱： 管理學院 - 國際管理碩士在職進修專班(IMBA)
International Master of Business Administration(IMBA)
論文出版年： 2006
畢業學年度： 94
語文別： 英文
論文頁數： 100
外文關鍵詞： Goal setting, goal commitment, job characteristics, job satisfaction and job performance
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    The research study investigates the relationship of job characteristics and goal setting on employee job satisfaction in Taiwan’s manufacturing firms. In particular, we will see if the job satisfaction generated from job characteristics and goal setting will have an effect on the job performance of the employees. We will also see if job characteristics by its own will influence job performance. Finally, we will investigate if the presence of goal commitment in goal setting plays a significant role in the employees’ job performance in Taiwan’s manufacturing firms.
    From this empirical study, we found that the core job dimensions except skill variety were significantly related to job satisfaction. The study also shows that goal content, namely, goal specificity and goal difficulty, is positively related to job satisfaction. Furthermore, job characteristics, job satisfaction and goal content have a positive impact on the employee’s productivity and work quality. Finally, goal commitment has no moderating effect on goal content and job performance; instead goal commitment has a direct impact on job performance.

    ACKNOWLEDGEMENT I ABSTRACT II TABLE OF CONTENTS III LIST OF TABLES VII LIST OF FIGURES IX CHAPTER ONE INTRODUCTION 1 1.1 Research Background 1 1.2 Research Motivations 2 1.3 Research Objectives 4 1.4 Research Procedure 4 1.5 Research Structure 6 CHAPTER TWO LITERATURE REVIEW 7 2.1 Defining Constructs 7 2.1.1 Job Characteristics Model 7 2.1.2 Goal Content 10 2.1.3 Goal Commitment 12 2.1.4 Job Satisfaction 13 2.1.5 Job Performance 15 2.2 Defining Relationships between Constructs and Hypotheses Development 18 2.2.1 Relationship between Job Characteristics and Job Satisfaction 18 2.2.2 Relationship between Goal Content and Job Satisfaction 20 2.2.3 Relationship between Job Characteristics and Job Performance 21 2.2.4 Relationship between Goal Content and Job Performance 23 2.2.5 Moderating Effect of Goal Commitment 27 2.2.6 The Relationship between Job Satisfaction and Job Performance 29 CHAPTER THREE RESEARCH DESIGN AND METHODOLOGY 31 3.1 Conceptual Framework 31 3.2 Construct Measurement 32 3.2.1 Job Characteristics Model 32 3.2.2 Goal Content 34 3.2.3 Goal Commitment 35 3.2.4 Job Satisfaction 36 3.2.5 Job Performance 37 3.3 Hypothesis to be Tested 38 3.4 Questionnaire Design 39 3.5 Sampling Plan 39 3.6 Data Analysis Procedure 39 3.6.1 Descriptive Statistic Analysis 40 3.6.2 Purification and Reliability of the Measurement Variables 40 3.6.3 Differences of Research Variables among Groups 41 CHAPTER FOUR DESCRIPTIVE ANALYSIS AND RELIABILITY TESTS 42 4.1 Introduction 42 4.2 Descriptive Analysis 42 4.2.1 Data Collection 42 4.2.2 Attributes of Respondents 43 4.2.3 Means and Standard Deviations of Research Variables 45 4.3 Factor Analysis and Reliability Test 49 4.3.1 Job Characteristics 49 4.3.2 Goal Content 50 4.3.3 Goal Commitment 51 4.3.4 Job Satisfaction 52 4.3.5 Job Performance 53 CHAPTER FIVE RESEARCH ANALYSIS AND RESULTS 54 5.1 Correlation Matrix of Research Variables 54 5.2 Multiple Regression of Goal Content and Job Satisfaction 58 5.3 Multiple Regression of Job Satisfaction, Goal Content, Job Characteristics and Job Performance 59 5.4 Moderating Role of Goal Commitment on the Goal Content and Job Performance Relationship 60 CHAPTER SIX CONCLUSIONS AND SUGGESTIONS 62 6.1 Research Conclusions 62 6.2 Discussion and Recommendation 63 6.3 Research Limitations and Future Directions 67 REFERENCES 69 APPENDICES 78

    Table 3-1 Item Questions for Job Characteristics 33
    Table 3-1 Item Questions for Job Characteristics (cont.) 34
    Table 3-2 Item Questions for Goal Content 35
    Table 3-3 Item Questions for Goal Commitment 36
    Table 3-4 Item Questions for Job Satisfaction 36
    Table 3-4 Item Questions for Job Satisfaction (cont.) 37
    Table 3-5 Item Questions for Job Performance 37
    Table 3-5 Item Questions for Job Performance (cont.) 38
    Table 4-1 Characteristics of Samples 43
    Table 4-2 Attributes of Respondents 44
    Table 4-2 Attributes of Respondents (cont.) 45
    Table 4-3 Mean and Standard Deviation of Variables 46
    Table 4-3 Mean and Standard Deviation of Variables (cont.) 47
    Table 4-3 Mean and Standard Deviation of Variables (cont.) 48
    Table 4-4 Reliability Tests for Job Characteristics 50
    Table 4-5 Reliability Tests for Goal Content 51
    Table 4-6 Reliability Tests for Goal Commitment 52
    Table 4-7 Reliability Tests for Job Satisfaction 52
    Table 4-8 Reliability Tests for Job Performance 53
    Table 5-1 Correlation Matrix Among Research Variables 55
    Table 5-2 Regression of Job Characteristics and Job Satisfaction 57
    Table 5-3 Regression of Goal Content and Job Satisfaction 58
    Table 5-4 Regression of Job Satisfaction, Goal Content, Job Characteristics and Job Performace 60
    Table 5-5 Regression of Goal Content, Goal Commitment and Job Performance 61

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