科技發展為了滿足使用者需求而不斷精進，並透過更人性化的設計，讓使用者在使用過程中能更具效率。在日常生活中，為有效率管理能源使用狀況，更應以貼近人性的感性設計，來開發家庭能源管理系統。然而，家庭能源管理系統所提供的產品與服務，是否能夠真正貼近使用者需求和協助其達成有效的管理方式，便成為在此欲探討的主題。藉由探討使用者實際需求，透過感性工學將家庭能源管理系統的設計參數與使用者所產生的感性語彙做連結，以開發出最佳的設計組合。本研究方法大致可分為六大部分，分別為：（1）探討現代產品與人性間所產生的矛盾；(2)研究樣本範圍選定；（3）感性意象與語彙選定；(4)設計參數萃取與研究樣本選定；（5）進行實驗；（6）研究結果分析：實驗所得到的質性資料透過複迴歸分析將其量化，建立感性語彙與設計參數關聯性，進而尋求設計參數之最佳組合。透過本研究期望能了解使用者對於系統的實際需求，避免不必要的設計產生。並使產品開發者可透過感性語彙對應出適合的設計要素組合，設計出更貼近人性的家庭能源管理系統。
本研究結果建立全體受測者及依據性別、所得和年齡所分群之討論。其中對於大眾而言，對HEMS首重專屬感，影響專屬感的設計參數為個人化程度和控制全數家電。且若專屬感越高，使用者接受程度越高；若隱私受侵犯程度越高，對於系統接受度越低。所得3萬元以上者較重視專屬感，所得3萬元以下者較重視被替代的感受。對於所得較高者而言，專屬感越高，接受度越高；對所得低者而言，越節能，接受度越高。40歲以上者對系統較重視能源消耗的感受，30歲以上重視專屬感。於本研究中亦藉由顧客接受程度與設計參數對應關係得出全體與各分群之最適組合。並由討論家庭能源管理系統之感性設計，提供不同感受下得最適建議。

Throughout time, technology has evolved to meet the needs of its consumers, and through the humanization of its design, has made the experience more efficient.
In order to manage energy consumption efficiently in our daily lives, we should utilize the Kansei design to develop the home energy management system (HEMS). However, whether the products and services of HEMS can fully meet the demands and needs of its consumers has become main topic of discussion. By exploring the consumer’s real needs, as well as applying Kansei engineering to build a connection between HEMS’ design parameters and user Kansei words, we are able to develop the best design combination. This research method is divided into the following six parts: 1.Exploring the conflict between modern products and humanity2. The choice of the scope of study sample 3.The choice of Kansei images and words 4.The choices of design parameters and the study sample 5. Conducting experiments 6. Analysis of research results. The results of multiple regression analysis are used to build the connection between Kansei words and design parameters, which are used to seek the best combination of design parameters. For this study, we hope to understand more about the users’ real needs ,to avoid any unnecessary designs. This will allow the product developer to find the suitable design parameter combinations through the use of Kansei words, permitting a more humanized HEMS design.
The research result reveals overall and discusses different attributes of each group, gender, income and ages. Overall, they particularly care about personification. Personification design parameters are influenced by the degree of personality and the controllable amount of home appliance. The degrees of user acceptance to HEMS have a positive effect with the degree of personification and have a negative effect with an invasion of privacy. People with salaries over thirty thousands; put a higher emphasis on personification. People with salaries fewer than thirty thousand mainly focus on being replaceable. For the relative high income, the acceptance of HEMS will increase with the feeling of personification. For the relative low income, the acceptance of HEMS will decrease only if it saves energy. People over forty years old put a higher emphasis on energy consumption. People over thirty years old view personality the most important. This study also reveals the overall and different attributes groups suitable combinations. According the Kansei design for HEMS, it would suggest the best solutions for different opinions.

參考文獻
中文部分
1. 林美君 ，「液晶電視之感性化永續設計—綠色語彙與造型要素對應關係研究」，國立成功大學機械所在職專班碩士論文，2008。
2. 林惠玲，陳正倉著，應用統計學，第二版，雙葉書廊有限公司，台灣台北，2002。
3. 馬敏元，淺談日本新產品開發之感「心」技術，工業材料雜誌，280期(pp. 160-172)， 2010。
4. 施勵行著，綠色創新與產品開發，初版，滄海書局，台灣台北，2010。
5. 陳正昌、程炳林、陳新豐、劉子鍵著，多變量分析方法－統計軟體應用，第五版，台北：五南圖書出版公司，2009。

英文部分
1. Abrahamse, W., Steg, L., Vlek, Ch., Rothengatter, J. A. ―A review of 0 dl3interventions aimed at household energy conservation.‖ Journal of Environmental Psychology, 2005, 25, pp. 273–291.
2. Aztiria, A., ―Learning frequent behaviours of the users in Intelligent Environments.‖ Journal of Ambient Intelligence and Smart Environments, 2010, 2, pp. 435-436.
3. Bertoldi, P., B. Atanasiu, ―Electricity Consumption and Efficiency Trends in European Union‖, Status Report, Institute for Energy, Joint Research Center European Commission, 2009
4. Blumstein, C., Goldman, C., Barbose, G.,“Who Should Administer Energy- Efficiency Programs?”Energy Policy, 2003 5. Boger, J., Alex, M.,― The future of intelligent assistive technologies for cognition: Devices under development to support independent living and aging-with-choice.‖ Applied Ergonomics, 2010, 41, pp. 382–392.
6. Bohn, J., Coroama, V., Langheinrich, M., Mattern, F., Rohs, M., ―Living in a world of smart everyday objects: social, economic, and ethical implications. ‖J. Human Ecol. Risk Assess, 2004, 10(5), pp. 763–786.
7. Busnel,Y., Bertier, M., and Kermarrec, A.M.,‖ On the Impact of the Mobility on Convergence Speed of Population Protocols‖Research Report RR-6580, INRIA, Rennes, France, 2008.
8. Childs, T., Agouridas, V., Barnes, C. and Henson, B. (2006)― Controlled Appeal Product Design: a Life Cycle Role for Affective (Kansei) Engineering‖, In Proceedings of LCE,2006, pp. 537-542.
9. Cook, D.J., Augusto, J.C., Jakkula, V.R.,―Ambient intelligence: Technologies, applications, and opportunities‖, Pervasive and Mobile Computinf,2009,5(4),pp. 277-298.
10. Dam, S.S.V, ―Smart and usable home energy management systems.‖ Proceedings of the 6th International Symposium on Environmentally Conscious Design and Inverse Manufacturing. Sapporo, 7-9 December 2009
11. Darby, S., ―What it is it worth? Proceedings, European Council for an
Energy-Efficient Economy Summer Study‖. Journal of Social Issues, 2007,
63(1), pp. 155-174.
12. Darby, S., ―The Effectiveness of Feedback on Energy Consumption‖, Oxford Environmental Change Institute (April), 2006
13. Demiris, G.,Hensel, B.K.,― Technologies for an Aging Society: Systematic
Review of "Smart Home" ApplicationsSenior residents’ perceived need of
and preferences for ―smart home‖ sensor technologies.‖ Journal of Social
Issues, 2008, 63(1), pp. 121-135.
14. Dell’Era, C., Marchesi, A. & Verganti, R. ―Mastering Technologies in Design –Driven Innovation‖ Research Technology Managemen, 2010,pp. 12-23
15. Doronina, O.V. , ―Fear of computers: its nature, prevention and cure‖, Russian Social Science Review, 1995, 36, pp.79-90.
16. Egan, C., ―How customers interpret and use comparative displays of their homeenergy use.‖ Journal of Economic Psychology, 2002, 23, pp. 589–603
17. Eriksson, M.,‖ Living Labs approach to user-centric ICT innovation - a European approach .‖ Philips Research, the Netherlands, 2009
18. Friedewald, M., Costa, O., Punie, Y., Alahuhta, P., Heinonen,S.,―Perspectives of ambient intelligence in the home environment‖,Telematics and Information,2005,22,pp.221-238
19. Friedewald, M., Vildjiounaite, E., Punie, Y., Wright, D.,―Privacy, identity and security in ambient intelligence:A scenario analysis.‖Telematics and Informatics, 2006, Spring,
20. Froehlich, J.,―UbiGreen：Ivestigating a Mobile Tool for Tracking and Supporting Green Transportation Habits‖. International Journal of Sustainable Engineering, 2008, 1, pp.3–8.
21. Guinea,O., Markus,L., ―Applying Evolutionary Psychology to the Study of Post-adoption Information Technology Use: Reinforcement, Extension, or Revolution?‖ Integrated Series in Information Systems, 2010, 24, pp. 61-83..
22. Haan,J., Vrancken, J.L.M, Lukszo, Z.,― Why is Intelligent Technology Alone not an Intelligent Solution?‖ In:P.P. Verbeek, P.P. and Slob, A. eds. User behavior and technology development: shaping sustainable relations between consumers and technologies. Berlin: Springer, 2006, pp. 221–231.
23. Haddon, L. (2005). Introduction. In L. Haddon, E. Mante, B. Sapio, K.-H. Kommonen, L. Fortunati & A. Kant (Eds.), Everyday Innovators: Researching the Role of Users in Shaping ICT's (pp. 1-16). Dordrecht: Springer.
24. Harrigan, M., W. Kempton, Ramakrishna, V.,‖Empowering customer energy choices; a review of interaction and feedback in energy efficiency programs.‖ ,Washington, DC, Alliance to Save Energy, 1995
25. Hayes., T.L.,‖A study of medication-taking and unobtrusive ,intelligent reminding ,telemedicine and e-health .‖ Telemedicine and e-Health, 2009, 15(8), pp.770-776.
26. Helander, M.G., ―Hedonomics-affective human factors design.‖Ergonomics, 2003, 46, pp. 1269-1272
27. He, H.A., Greenberg, S., Huang, E.M., ‖One Size Does Not Fit All: Applying the Transtheoretical Model to Energy Feedback Technology Design.‖Changing the Change: Design Visions,Proposals and Tools, Turin, 2008,
28. He, H.A., Greenberg, S.,―Motivating Sustainable Energy Consumption in the Home.‖ In: Changing the Change: Design Visions,Proposals and Tools, Turin, 2008, (Workshop held at the ACM CSCW Conference), November
29. Herold, D.K., ― Imperfect use? ICT provision and human decisions: an introduction to the special issue on ICT adoption and user choices.‖ Changing the Change: Design Visions,Proposals and Tools, Turin, 2010, 26, pp.243-246
30. Holmes, T., ‖Eco-visualization: combining art and technology to reduce energy consumption.‖ Proceedings of the international summer academy on technology studies, 2002, 7, pp. 121–132.
31. Jay, T. , ―computerphobia-what to do about it?‖, Education Technology, 1981, 21, pp.47-48
32. Kim, T., Hong, H., Magerko, B.,“Design Requirements for Ambient Display that Supports Sustainable Lifestyle.‖ International Journal of Sustainable Engineering, 2008, 1(1), pp.103-112.
33. Kofler, M.J., ―A semantic representation of energy-related information in future smart homes‖ Energy and Buildings, 2011, 47, pp. 169-179
34. Lessig, L., ―Code and Other Laws of Cyberspace. Basic Books‖, New York ,2000
35. Lockton, D., Harrison, D., Stanton, N., ―Design with intent: persuasive technology in a wider context.‖ Persuasive Technology In Proceedings of the 3rd international conference on Persuasive Technology, 2008, pp. 274–278
36. Lofstrom, E. and Palm, J.,“ Visualising household energy use in the interest of developing sustainable energy systems.”, Housing Studies, 2008, 23(6), pp. 935–940.
37. Mahood, M.A.,―Variables affecting information technology end-user satisfaction: a meta-analysis of the empirical literature‖, International Journal of Human-Computer Studies, 2000, 52(4), pp.751-771
38. Martiskainen, M., Coburn, J.,“The role of information and communication technologies (ICTs) in household energy consumption—prospects for the UK‖, Energy Efficiency, 2011(4), pp.209-221.
39. Mattern, F., Staake, T., Weiss, M.,―ICT for Green – How Computers Can Help Us to Conserve Energy‖ In Proc.e-Energy, Passau, Germany, 2010.
40. Meuter, M.L., Ostrom, A.L., Bitner, M.J., and Roundtree, R. , ― The influence of technology anxiety on consumer use and experiences with self-service technologies‖, Journal of Business Research, 2003, 56, pp.899-906.
41. Molderink, A. Bakker, V. Bosman, M.G.C. Hurink, J.L. Smit, G.J.M,―Management and Control of Domestic Smart GridTechnology‖, IEEE Transactions on Smart Grid, 2010, 1, pp. 109 – 119.
42. Naaman, M., Harada, S., Wang, Q., Garcia-Molina, H., Paepcke, A., ―Context data in geo-referenced digital photo collections.‖ Proceedings of the 12th Annual ACM International Conference on Multimedia, New York, NY, USA. , 2004, pp. 196–203.
43. Nagamachi. M., Imada, A.S., ―Kansei engineering: an ergonomic technology for product development.‖ International Journal of Industrial Ergonomics, 1995, 15(1), pp.3-11.
44. Nagamachi, M.,“Kansei engineering as a powerful consumer-oriented technology for product development”, Applied Ergonomics, 2002, 33(3), pp. 289-294
45. Nishino, T. Nagamachi, M and Tanaka, H., “Variable Precision Bayesian Rough Sets Model and Its Application to Human Evaluation Data”, RSFDGrC, LNAI 3641, 2005, Springer, pp. 294-303.
46. Nes, N. v. and Cramer, J. ,―Influencing Product Lifetime Through Product Design‖, Business Strategy and the Environment, 2005, 14, pp. 286–299.
47. Oulasvirta, A., Blom, J., ―Motivations in personalization behaviour,‖ Interacting with Computers, 2008, 20 (1), pp. 1-16.
48. Parasuraman, A., ―Technology readiness index: a multiple item scale to measure readiness to embrace new technologies‖, Journal of Service Research, 2000, 2(4), pp.307-320.
49. Pousman, Z.,Stasko, J.,―A taxonomy of ambient information systems: four patterns of design. ‖In Proc. of AVI , 2006, pp.1-8
50. Pierce, J., ―Energy Aware Dwelling: A Critical Survey of Interaction Design for Eco- Visualizations.‖ Environmental sustainability and interaction, 2007, pp. 2121–2124.
51. Reinisch C., Kofler M.J., Iglesias F., Kastner W.,“ThinkHome Energy Efficiency in Future Smart Homes‖, EURASIP Journal on Embedded Systems, 2011, pp.1-18.
52. Roberts, S., Humphries, H., and Hyldon, V., ―Consumer preferences for improving energy consumption feedback.‖ Report for Ofgem. Centre for Sustainable Energy, Bristol, UK, 2004
53. Roberts, S.,―Effects of climate change on the built environment.‖Energy Policy, 2008, 36(12), pp.4552-4557
54. Röcker, C., Janse, M., Portolan, N., Streitz, N., ―User Requirements for Intelligent Home Environments: A Scenario-Driven Approach and Empirical Cross-Cultural Study‖ Proceedings of the International Conference on Smart Objects & Ambient Intelligence (sOc-EUSAI’05), October 12 - 14, Grenoble, France, ACM International Conference Proceeding Series, 2005, 121, pp. 111 – 116.
55. Ruyter, B.,―Ambient Intelligence: visualizing the future,‖, Proceedings of the working conference on Advanced visual interfaces 2004, pp.203-208
56. Schatten, A., ―Sustainable Development: The Role of Information and Communication Technology,‖ 2nd ed.,London: Earthscan, 2008,PP. 47-51.
57. Schor, JB. (2010)“PLENITUDE‖, New York: Penguin Press, 2010
58. Scott, C.R., Rockwell, S.C., ―The effect of communication, writing, and technology apprehension on likelihood to use new communication technologies‖, Communication Education, 1997, 46, pp.144-176.
59. Sipe, B., Castor, S.,―The Net impact of Home Energy Feedback Devices‖Smart homes — Current features and future perspectives,2009 .
60. Silverstone, R., Haddon, L.,―Design and the domestication of ICTs : Technical Change and Everyday Life.‖ The roles of goal-setting and social orientation,‖Journal of Economic Psychology, 2002, 23, pp. 589–603
61. Stephen, S.,―Designing a Home of the Future‖ IEEE Pervasive Computing archive, 2002, 1(2), pp. 76-82.
62. Wixon, B.H., Todd, P.A.,―A theoretical integration of user satisfaction and technology acceptance.‖Information Systems Research, 2005, 16(1), pp.85-102.
63. Wright, D.,―Privacy, trust and policy-making: Challenges and responses‖,Computer Law&Security Review, 2009, 25(1), pp.69-83
64. Woodz, G., Newborough, M.,― Influencing user behaviour with energy information display systems for intelligent homes Energy-use information transfer for intelligent homes: Enabling energy conservation with central and local displays.‖ International Journal of Sustainable Engineering, 2008, 1(1), pp.495-503
65. Zafarmand, S. J., Tauchi, T., Terauchi, F., Kubo, M. ,. ―An Analytical Study on Product Subjective Sustainabilitythrough Kansei Engineering Approach.‖ Proceedings of International Association of Societies of Design Researchconference 2009, Seoul, pp. 767-776
66. Ziefle , M., Holzinger, A., ―Medical Technology in Smart Homes Exploring the User’s Perspective on Privacy, Intimacy and Trust‖ IEEE Computer Society, 2011, pp.410-415
67. Zhang, P., ‖Motivational Affordances: Reasons for ICT Design and Use .‖, Communication of the ach, 2008, 51(11), pp. 145-147.
網頁部份
1. 日中環保生態網。可掌握家庭耗電量以促進節電的「家庭能源管理系統」。民100年11月1日，取自http://big5.nikkeibp.com.cn/eco/news/cattechnicalsj/1406-20111031.html
2. Comverge，民國100年11月1日，取自http://www.comverge.com/
3. ZigBee，民國100年11月1日，取自 http://zh.wikipedia.org/wiki/ZigBee
4.ZigBee ，民國100年11月1日，取自http://www.2cm.com.tw/technologyshow_content.asp?sn=1108010008
5. Intel ，民國100年12月5，取自http://www.dk101.com/Discuz/viewthread.php?tid=186025
6.ENGADGET，民國100年12月5日，取自http://www.engadget.com/2011/01/04/lg-thinq-linqs-your-smart-appliances-with-wifi-and-smartphone-ap/
7 . IBS - Intelligent Building Services GmbH, 2009. m.myhome [online].
http://www.mremote.de/Download files/291109 mmh %20Handbuch v1.01.
RC3.pdf. Handbook Ver. 1.1.RC3.