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研究生: 陳嘉懿
Chen, Jia-Yih
論文名稱: 智慧化居住空間設計與評估
Design and Evaluation of Smart Living Space
指導教授: 鄭泰昇
Jeng, Tay-Sheng
學位類別: 博士
Doctor
系所名稱: 規劃與設計學院 - 建築學系
Department of Architecture
論文出版年: 2011
畢業學年度: 99
語文別: 中文
論文頁數: 268
中文關鍵詞: 普及運算智慧空間互動空間設計評估科技接受度模式
外文關鍵詞: Ubiquitous Computing, Smart Space, Interactive Space, Design Evaluation, TAM
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  • 普及運算科技的進展帶來了智慧生活環境的革命:材料與生活物件大量嵌入微晶片、感測器與致動器等運算設備,加上環境監測設備與友善互動介面的發展,使環境變得更聰明。然而,智慧空間設計始終必需面對使用需求定義、互動行為模式、設計流程、設計準則與評估機制等議題,目前的智慧展示屋是否能滿足真實生活中的人際互動與認知習性? 人對創新生活科技的接受度與適應性如何? 都是本研究亟待探討的議題。
    基於人機互動、空間設計與家庭自動化等理論基礎,本研究透過下列三面向,展開對智慧化居住空間設計與評估的探討:(1) 人: 普及智慧空間中人本運算之內涵;(2) 物: 空間中的資訊互動介面及其實體/虛擬物件;(3) 境: 建築硬體與數位媒體空間。本研究將智慧空間設計分為「需求探索」、「原型設計發展」、「生活實驗評估」等階段,並在下列步驟中實現研究成果:(1)文獻探討:包含智慧生活需求調查、智慧應用目標及案例探討、認知相關理論與構面因素調查。(2) 情境模擬:描述智慧生活的情境劇本與問卷調查。(3) 原型實例討論:實體原型展示屋的研究與討論。(4) 互動模型與評估模型建構:提出互動模型假說與評估模型以印證影響空間使用意願之構面因素及其關聯路徑。(5) 實證研究:透過4個劇本的情境影片與3個原型實例評估問卷與SEM資料分析,取得對原型實驗空間之回饋意見,做為智慧化居住空間評估之基礎資料。
    本研究結論如下:在設計方面,藉由文獻與實驗案例的討論,提出 (1) 以使用者為中心的三階段智慧空間的設計流程與方法;(2) 涵蓋「人-系統-空間」三主體的智慧空間互動模型;(3) 智慧空間設計的六大樣式分類架構。在評估方面,對應設計三階段,分為:(1)創新應用需求調查、(2) 原型認知與應用評估 與 (3) 產品接受度調查。原型評估,以「科技接受模式」理論為基礎,根據互動模型架構,加入外部變數「承擔特質」、「符徵」,以及「安心安全」、「健康照護」、「節能永續」與「舒適便利」,發展空間認知與應用目標評估模型與案例評估量表, 透過Aspire Home與 Living 3.0展示中心之設計內容加以驗證。評估結果發現,評估方法確實可有效呈現使用者對於案例之意見,如:LIVING 3.0案例中節能永續應用情境深化之需要、Aspire Home互動庭園符徵線索設計強度之不足等,均可作為下階段設計修正方向之參考。

    With the development of Ubiquitous Computing (UbiCom) technology, our living environment was changed. Materials and living objects are largely embedded with computing devices, e.g. micro chips, sensors and actuators. Our environment can become smarter through the introduction of surveillance technology (for human activity, weather detection, …etc.), or through friendly interactive user interface with gestures and speech recognition. No matter how well the technologies are achieved, in the design of smart space, we still have to face the issues of defining user needs, interactive model, design process, design criteria and evaluation mechanism. In this study, beyond technical issues, whether the demo sites of Smart Living Space (SLS) really satisfy our needs in social interaction and cognitive experience, and how are people’s acceptance/adaptations to these innovative living technologies will be discussed.

    Based on theories of Human-Computer Interaction, Space Design, and Home Automation, in this study, the approaches for the design and evaluation of SLS are: (1) Human – human-centered computing in UbiCom smart space; (2) Objects – physical/virtual objects and interface for spatial information; (3) Environment – building elements and media space. In this study, the SLS design process is divided into three phases, i.e. Requirement Discovery, Prototype Design, Living Lab Evaluation. The steps of this study are: (1) Literature Review – survey of SLS requirements, application targets, case studies, cognition theories, related constructs and factors. (2) Scenario Simulation – questionnaires to assess the acceptance of SLS scenario scripts. (3) Prototype Study – discussions for currently existing SLS laboratories and demo sites. (4) Model Construction –hypothesis validation for interactive model and evaluation model by verifying the constructs and impact path of user intention. (5) Empirical Study: feedbacks of 4 scenario-films and 3 SLS prototypes to provide basis for future SLS design and evaluation.

    The results of this study are: for SLS design, through literature and experimental prototypes review, it achieved: (1) a 3-step user-centered process with corresponding methods, (2) a SLS interactive model covering Human-Computer-Physical entities (3) a 6-category design pattern framework. Following the 3-step design process proposal, the steps for SLS evaluation are: (1) requirement survey for innovative application schemes, (2) prototype assessment concerning cognitive and functional design, (3) product acceptance survey. The evaluation model and measures developed for prototype assessment is based on the Technology Acceptance Model (TAM) with external variables of cognitive factors, (i.e. affordance and signifier) and of functional factors (i.e. safety, health, sustainability, and comfort). Through the empirical studies in projects of Aspire Home and Living 3.0 Demo Center, the results are: for the Living 3.0, advanced design schemes for sustainable application are required; and for the Aspire Home, the signifiers and clues are not strong enough to increase intention of use. The above conclusions prove that the evaluation process can provide effective directions for next-step design revisions.

    目錄 中文摘要 …………………………………I 英文摘要 ……………………………… II 誌謝 …………………………………… III 目錄 …………………………………… IV 表目錄 ………………………………… X 圖目錄 ………………………………… XII 第 1 章 緒論 1-1 研究背景 ………………………… 2 1-2 研究議題 ………………………… 2 1-3 研究動機 ………………………… 3 1-4 研究架構 ………………………… 4 1-5 用語定義 ………………………… 4 1-6 研究目的與方法…………………… 5 1-7 研究步驟 ………………………… 6 第 2 章 智慧化居住空間發展現況 2-1 智慧化居住空間的探討範疇 ………………… 9 2-2 全球的智慧化應用思潮與發展趨勢 ………… 15 2-3 智慧化居住空間所整合的資通訊技術 ……… 19 2-4 全球各地的智慧化空間原型案例 …………… 24 2-5 我國的智慧空間原型案例 …………………… 33 2-6現有的智慧化居住空間評估方法 ………………37 2-7 小結 …………………………………………… 38 第 3 章 智慧化居住空間設計理論 3-1 創新設計方法 ………………………………… 40 3-2 互動空間的認知 ……………………………… 46 3-3 互動空間的設計與運作模型 ………………… 49 3-4 互動空間的設計流程 ………………………… 55 第 4 章 智慧化居住空間的互動模型 4-1 智慧化居住空間的互動向度 ………………… 65 4-2 智慧空間互動模型的建構 …………………… 69 4-3 實驗階段的設計流程與互動模型構面資訊 … 75 第 5 章 智慧化居住空間設計實踐 5-1 需求探索階段 ………………………………… 82 5-2 設計發展階段 ………………………………… 89 5-3 原型實例的互動樣式 ………………………… 95 第 6 章 智慧化居住空間評估 6-1 智慧化居住空間的評估對象 ………………… 108 6-2 行為學理論與使用者評估 …………………… 109 6-3 評估架構與模型的建立 …………………… 111 6-4 調查 ………………………………………… 116 6-5 分析方法 ………………………………………123 6-6 小結 ……………………………………………127 第 7 章 評估實例操作與使用者回饋 7-1 需求探索階段評估案例 ……………………… 129 7-2 原型設計階段互動認知評估案例 …………… 144 7-3 原型設計階段應用目標評估案例 ………………159 7-4 產品接受度評估案例 ……………………………171 第 8 章 評估結果的綜合討論 8-1 服務目標 vs. 使用意願 ………………………180 8-2 使用者認知vs. 使用意願 ………………………183 8-3 案例實證總結 …………………………………… 184 第 9 章 結論 9-1 研究議題之結果發現………………………………187 9-2 研究結論 ………………………………………… 188 9-3 研究成果與貢獻 ………………………………… 189 9-4 研究限制與建議 ………………………………… 190 9-5 後續研究 ………………………………………… 192 參考文獻 中文文獻 ……………………………………………… 196 英文文獻 ……………………………………………… 197 網站參考 ……………………………………………… 206 附錄 附錄2-1 本地的智慧生活服務案例 ……………… 208 附錄2-3 世界各國推動的共通標準平台技術現況 … 217 附2-4 全球的智慧化政策 …………………………… 219 附錄2-5 我國的智慧化居住空間政策推動 ………… 224 附錄2-6 現有的智慧化居住空間評估方法 ………… 229 附錄5-1 原型實驗案例 ……………………………… 235 附錄7-1 「創新應用構想之接受度調查」問卷 ………237 附錄7-2 「應用目標調查」問卷與書面意見摘要…… 240 附錄7-4 「產品接受度」調查………………………… 246 附錄9-5 Living Lab 生活實驗室的導入 …………259 作者簡歷 ………………………………………………… 264 著作發表及相關研究成果 ……………………………… 265

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    7.[互動牆 1] http://transmaterial.net/index.php/2009/10/26/aegis-hyposurface/
    8.[互動牆 2] http://hipercroquis.net/2006/10/29/decoi-hyposurfaces/
    9.http://nupe.tumblr.com/post/25017201/sasap ong-color-design-blog-dexia- tower-an http://interactive.usc.edu/members/wgraner/2008/11/living_skins_architecture_as_i_1.html
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    26.影片案例:u-Tour in Seoul Korea: Introduction Video,Seoul Metropolitan Government,2008年03月20日,'u-Tour in Seoul', www.utourseoul.com
    27.本研究在My3Q問卷調查網站的網址:http://www.my3q.com/survey/335/joy034361070/69760.phtml
    28.[Aspire Home video - Sense and Meditation] http://ialab.tw/ialab2010/demos?page=demos-SenseMed
    29.[Smart Garden video – Embower] http://ialab.tw/ialab2010/demos?page=demos-embower

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