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研究生: 徐芳柔
Hsu, Fang-Jou
論文名稱: 探討協同商務及其驅動因子對新產品開發績效之影響
Exploring the influence of collaborative commerce and its antecedents upon performance of new product development
指導教授: 王維聰
Wang, Wei-Tsong
學位類別: 碩士
Master
系所名稱: 管理學院 - 工業與資訊管理學系碩士在職專班
Department of Industrial and Information Management (on the job class)
論文出版年: 2021
畢業學年度: 109
語文別: 中文
論文頁數: 69
中文關鍵詞: 新產品 、新產品開發流程 、新產品開發績效 、協同商務
外文關鍵詞: new product, new product development process, new product development performance, collaborative commerce
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  • 隨著全球化,企業間的新產品開發愈發競爭,如何促進合作夥伴間的交流及提升企業自身的競爭力,進而對新產品開發績效產生正面之影響為企業重要議題之一。新產品為公司的命脈,無法持續開發有效新產品的公司,將面臨經營困難。而協同商務為企業間以網路及資訊科技合作,透過知識與資源共享使合作夥伴在開發新產品、管理、分配庫存、銷售及製造商品等商業活動之中更加緊密,並減少風險、降低成本及提升企業的核心競爭力。
    本研究提出一架構為探討協同商務對於新產品開發績效之影響及驅動協同商務之因子。驅動協同商務之因子分為分為四大類,信任、溝通、合作及資訊共享;新產品開發績效之衡量指標則分為效率及有效性。再者,透過問卷分析對各產業之參與新產品開發相關人員進行調查,共收集219 份有效問卷,並以結構方程模型進行資料分析。研究結果發現信任、合作及資訊共享對於協同商務的進行有顯著之正面影響,而協同商務行為則對新產品開發績效也有顯著之正面影響。

    With globalization, it has become increasingly competitive for enterprises to develop new products. Some of the most pressing issues and problems for enterprises today include promoting effective communication between enterprises, enhancing competitiveness, and having a positive impact on the performance of new product development. New products are critically important for companies, and companies that cannot continue to develop effective new products will face operational difficulties. Collaborative commerce is the cooperation between enterprises using the Internet and information technology. Through the sharing of knowledge and resources, partners can benefit from closer cooperation in business activities such as developing new products, managing, allocating inventory, selling and manufacturing goods, reducing risks or costs, and enhancing the core competitiveness of the enterprise.
    This research proposes a framework to explore the impact of collaborative commerce on the performance of new product development and the factors that drive collaborative commerce. There are four key factors that drive collaborative commerce: trust, communication, cooperation, and information sharing, while efficiency and effectiveness are regarded as the measures for new product development performance. Data analysis was conducted using structural equation modelling using 219 questionnaire responses provided by individuals involved in new product development across various industries. The results
    of the study found that trust, cooperation, and information sharing have a significant positive impact on the adoption of collaborative commerce, and that collaborative commerce also has a significant positive impact on the performance of new product development.

    目錄 摘要 I 目錄 V 圖目錄 VIII 表目錄 IX 第一章 緒論1 1.1 研究背景與動機 1 1.2 研究目的 3 1.3 研究範圍與限制 3 1.4 研究流程 4 第二章 文獻探討 5 2.1 新產品開發 5 2.1.1 新產品定義 5 2.1.2 新產品開發流程 6 2.2 新產品開發績效 8 2.3 協同商務 11 2.3.1 協同商務定義 11 2.3.2 驅動協同商務之因子12 2.4 小結 14 第三章 研究方法 15 3.1 研究架構 15 3.2 衡量構面與研究假設 15 3.2.1 驅動協同商務之因子與協同商務行為15 3.2.2 協同商務行為與新產品開發績效 18 3.3 問卷設計 18 3.3.1 驅動協同商務因子 18 3.3.2 協同商務行為 19 3.3.3 新產品開發績效 21 3.4 前測與資料分析 22 3.4.1 前測 22 3.4.2 資料搜集 26 3.5 資料分析方法 26 第四章 資料分析與結構 28 4.1 敘述性統計分析 28 4.1.1 問卷回收狀況 28 4.1.2 基本資料敘述性統計 28 4.1.3 研究變項敘述性統計 32 4.1.4 同性質檢測 36 4.2 信度分析 36 4.3 結構方程模式之衡量模型 40 4.3.1 收斂效度 40 4.3.2 區別效度 43 4.3.3 研究變項常態性檢定 48 4.4 結構方程模式之結構模型 52 4.4.1 路徑分析 52 4.5 小結 55 第五章 結論與建議 56 5.1 研究發現與結論 56 5.1.1 信任 56 5.1.2 溝通 56 5.1.3 合作 56 5.1.4 資訊分享 57 5.1.5 協同商務行為與新產品開發績效 57 5.2 研究貢獻 57 5.3 研究限制與未來方向 58 5.3.1 研究限制 58 5.3.2 未來研究方向 58 參考文獻 60

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