本研究旨在探討物流業中營業司機對於智慧型手機應用在其工作的接受度，透過問卷調查以及實驗兩種研究方法蒐集研究所需之相關資料，整合科技接受模式（TAM）、自我效能（Self-Efficacy）、創新擴散理論（IDT）三項理論發展本研究模式，瞭解影響台灣地區之物流業營業司機接受智慧型手機的因素；至於採用實驗的主要用意在於瞭解智慧型手機的何項功能對於物流業的營運較為有助益。
　　本研究是蒐集新竹貨運在台北、新竹、台中、台南和高雄的營業司機做為問卷調查的樣本，調查的實證結果發現影響物流業營業司機的因素有認知易用、自我效能、相容性、個人、環境以及態度這六項；自我效能會顯著正向影響認知易用，認知易用會顯著正向影響行為意願，相容性、個人、環境皆會顯著正向影響到態度，而環境除了直接影響態度外亦會顯著正向影響行為意願，態度會顯著正向影響行為意願。
　　而實驗的對象本研究則是分為已e化業者、未e化業者和就讀交通管理科系瞭解物流業的在校學生這三個族群，從實驗的結果本研究有幾點發現：物流業界認為智慧型手機網路電話的功能會比行事曆還要有用，智慧型手機的簡報功能會比掃瞄條碼還要有用，GPS 的功能又會比簡報的功能來的有用，網路電話的功能會比收發簡訊還要有用，GPS 的功能會比掃瞄條碼還要有用。

　　The purpose of this research is to find out the acceptance of sales drivers in logistic industry to use the smartphone in their work. This research uses two methods to collect data: survey and experiment. This research integrates Technology Acceptance Model (TAM), Self-Efficacy, and Innovation Diffusion Theory (IDT) into the research model to find out the factors of sales drivers in logistic industry accepting the smartphone. The reason of experiment is to understand what kinds of functions of the smartphone are useful to logistic industry.
　　This research collects data from sales drivers work in Hsin Chu Trans in Taipei, Hsinchu, Taichung, Tainan, and Kaohsiung as the subject of survey. The empirical results show that perceived ease of use (PEOU), self-efficacy, compatibility, individual, environment, and attitude are the factors of affecting sales drivers to accept the smartphone. Self-efficacy has significant effect on PEOU. PEOU has significant effect on behavior intention. Compatibility, individual, and environment have significant effect on attitude. Environment also has significant effect on behavior intention. Attitude has significant effect on behavior intention.
　　The subject of experiment is classified three groups: the employees of electronic enterprise, the employees of non-electronic enterprise, and the students are studying in the department of transportation and communication management science. The findings of experiment are as follow. First, logistic industry consider that the web phone is perceived useful than the calendar. Second, PowerPoint is perceived useful than scanning bar code. Third, GPS is perceived useful than PowerPoint. Fourth, the web phone is perceived useful than sending and receiving message. Fifth, GPS is perceived useful than bar code scanning.

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