| 研究生: |
林潭煇 Ling, Tan-Hui |
|---|---|
| 論文名稱: |
電商商業模式分析 : 以等等茶葉為例 E-commerce Business Model:A Case Study of DengDeng Tea |
| 指導教授: |
方世杰
Fang, Shih-Chieh |
| 學位類別: |
碩士 Master |
| 系所名稱: |
管理學院 - 高階管理碩士在職專班(EMBA) Executive Master of Business Administration (EMBA) |
| 論文出版年: | 2024 |
| 畢業學年度: | 113 |
| 語文別: | 中文 |
| 論文頁數: | 120 |
| 中文關鍵詞: | 電商商業模式 、策略模式 、營運模式 、獲利模式 、平臺經濟 |
| 外文關鍵詞: | e-commerce business model, strategic model, operational model, profit model, platform economy |
| 相關次數: | 點閱:108 下載:12 |
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隨著消費者網購習慣的普及,電商市場競爭日趨激烈。企業除了需創新,更應聚焦於商業模式的適用性與效果分析,以確保在不同市場情境中保持競爭優勢。本研究以小型品牌「等等茶葉」為例,採用質性個案研究法,運用商業模式帆布圖深入探討其策略模式、營運模式與獲利模式,並分析三者之間的相互關係,為決策制定提供依據。
研究結果顯示,「等等茶葉」透過強化價值主張、運用科技行銷以及拓展合作夥伴關係,可有效提升顧客滿意度與忠誠度。此外,平臺經濟在電商競爭中的作用尤為關鍵,資源整合與網絡效應成為中小型品牌突圍的核心策略。本研究不僅對「等等茶葉」的商業模式提出優化建議,也為其他電商品牌提供參考,助其應對市場挑戰。
With the widespread adoption of online shopping habits among consumers, the e-commerce market has become increasingly competitive. Businesses must not only innovate but also focus on analyzing the applicability and effectiveness of their business models to maintain a competitive edge in diverse market scenarios. This study uses the small brand "DengDeng Tea" as a case study, adopting a qualitative case research method and utilizing the Business Model Canvas to explore its strategic model, operational model, and profitability model. It further analyzes the interrelationships among these models to provide a basis for decision-making.
The findings indicate that "DengDeng Tea" can effectively enhance customer satisfaction and loyalty by strengthening its value proposition, leveraging technology-driven marketing, and expanding its network of partnerships. Moreover, platform economics play a critical role in e-commerce competition, with resource integration and network effects emerging as core strategies for small and medium-sized brands to break through. This study not only offers optimization recommendations for DengDeng Tea's business model but also provides insights for other e-commerce brands to address market challenges with precision.
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