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研究生: 鄭水可
Cheng, Shui-ko
論文名稱: 派遣員工之工作滿意度與主管領導風格及其人格特質之相關性研究 -以台南科學工業園區為例
A Study of the Correlation Between Job Satisfaction of Dispatched Workers, Leadership Style And Personality Traits -Empirical Study of Tainan Science-Based Industrial Park
指導教授: 張益三
Chang, Yih-San
學位類別: 碩士
Master
系所名稱: 工學院 - 工程管理碩士在職專班
Engineering Management Graduate Program(on-the-job class)
論文出版年: 2007
畢業學年度: 95
語文別: 中文
論文頁數: 86
中文關鍵詞: 人格特質工作滿意台南科學工業園區領導風格人力派遣
外文關鍵詞: Tainan Science-Based Industrial Park, Dispatched Labor, leadership style, personality traits, job satisfaction
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  • 由於全球化改變使得產業結構快速變化、投資環境不確定、工作價值觀的轉變以及委外經營等觀念的日趨成熟,企業為確保其生存目的以及提升競爭優勢,必須擁有更為彈性的人力資源策略,使其能在人力調度與運用上,具有充分的靈活度,而人力派遣正是企業人力資源彈性運用之下的產物。由於人力派遣業在國內的發展已逐漸蔚為風潮,值此之際,了解人力派遣這種新興的僱用型態在其制度上的安排、產生的背景、使用原因、使用的現況、未來的發展趨勢、勞動條件以及在人力資源管理實務上的發展與運用等,將有其研究的重要性和迫切性。因此,本研究主要探討派遣員工之工作滿意度與主管領導風格及其人格特質之相關性研究,採用問卷及統計分析方法進行實証研究。
    本研究實證研究結果如下:
    1.發現「人格特質」、「領導風格」與「工作滿足」各構面之間呈現極顯著相關,除了人格特質之「開放性」構面與工作滿足之「外在滿足」無顯著相關外。
    2.開放性之人格特質是屬於求新求變、改革創新對於事務的學習性很強的特性,所以不論是薪資或主管方面的處世都較不會直接的關係到他本身的學習心態。
    3.明顯看出,人格特質表徵部分越明顯,則在工作滿足上會有極高的評價。
    4.在領導風格方面,企業內部領導風格,無論採取「人性關懷取向」或「工作任務取向」在工作滿足的「外在滿足」、「工作本身」、「一般滿足」和「工作發展性」四構面均呈顯著高度相關水準。

    Globalization facilitates dramatic changes of industrial structures. Uncertainties in investmental environments, changes of work value, and maturity of outsourcing, corporations attempt to enhance their sustainable competitive advantages by being flexible in human resource stragey. Dispatched labor has become one of the popular alternatives in human resource strategy. This empirical research attempts to examine dispatch labor regarding how it works, why it becomes popular, and what are the reasons corporations use it. Current situations of dispatched labor, trends in future, and implications in human resource management are also explored.
    Important findings of the empirical study are summarized as follows:
    1.Personality traits of a dispatched worker are highly correlated to leadership and job satisfaction. However, no relationship is found between openness tendency of a dispatched worker and external job satisfaction.
    2.Openness is a characteristic that describe a person innovative with strong learning abilities. It might explain why salary or leadership style is not directly related to the tendency to learn.
    3.The stronger the tendency of the personality traits is, the more likely the dispatched worker has job satisfaction.
    4.Either leadership with humanity or task orientation is highly correlated with the dimensions of job satisfaction, including external job satisfaction, the job itself, general satisfaction, and job potential.

    摘要..............................................Ⅱ Abstract..........................................Ⅲ 誌謝..............................................Ⅳ 目次..............................................V 表目錄............................................Ⅵ 圖目錄...........................................VII 第一章 緒論.......................................1 1.1 研究背景與動機 .................................1 1.2 研究目的.......................................2 1.3 研究範圍與限制 .................................3 第二章 文獻探討....................................4 2.1 派遣員工之相關研究.............................4 2.2 領導風格之相關研究............................11 2.3 人格特質之相關研究............................19 2.4 工作滿意之相關研究............................26 第三章 研究方法..................................33 3.1 研究流程......................................33 3.2 研究架構......................................34 3.3 研究變項之操作性定義..........................35 3.4 研究假設......................................36 3.5 問卷設計......................................36 3.6 正式問卷......................................38 3.7 資料分析與統計方法............................39 第四章 研究結果與分析............................41 4.1 問卷信度分析..................................41 4.2 樣本結構與各變項間之描述性分析................43 4.3 T檢定與單因子變異數分析(One-Way ANOVA)......47 4.4 各構面之相關分析..............................54 4.5 迴歸分析......................................56 第五章 結論與建議 ................................58 5.1 結論..........................................58 5.2 建議與貢獻....................................60 參考文獻..........................................63 問卷調查..........................................71 附錄一............................................77

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    三、綱站部分
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