| 研究生: |
賀靖雅 Ho, Jing-Ya |
|---|---|
| 論文名稱: |
以任務科技配適度觀點探討顧客採用行動APP購物之行為-以蝦皮購物為例 Exploring the Behaviors That Customer Use Mobile Shopping Application From the Perspectives of Task-Technology Fit – The case of Shopee |
| 指導教授: |
蔡燿全
Tsai, Yao-Chuan |
| 學位類別: |
碩士 Master |
| 系所名稱: |
管理學院 - 企業管理學系 Department of Business Administration |
| 論文出版年: | 2019 |
| 畢業學年度: | 107 |
| 語文別: | 中文 |
| 論文頁數: | 65 |
| 中文關鍵詞: | 任務科技適配理論(TTF) 、購物型App 、績效表現 、任務特性 、科技特性 |
| 外文關鍵詞: | Task-Technology Fit, Shopping app, performance impact, task characteristics, technology characteristics |
| 相關次數: | 點閱:74 下載:0 |
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隨著智慧型裝置普及以及網際網路蓬勃發展,行動世代之來臨造就新興商業模式及人們不同的生活型態。在眾多種類的App中,購物類型逐漸在這幾年嶄露頭角,在2017年購物型App的成長比例為各類別中幅度最大的,但過去在購物型App的相關研究中,相當多以科技接受模型探討研究,以任務科技適配理論來探討使用者使用行動購物App之行為未見及。
本研究以Goodhue & Thompson(1995)的任務科技適配理論為基礎,探討使用者對購物型App之使用行為,資料蒐集方式為網路問卷,目標對象為有使用過蝦皮購物App並購買過美妝保健類及居家生活類用品的使用者。研究結果發現:(1)任務特性與任務科技配適度無顯著關係,(2)科技特性對任務科技配適度有顯著正向關係(3) 任務科技配適度對於績效表現有顯著正向關係。
The purpose of the study was to investigate if task- technology fit would influence individual performance impact. This model is employed to explore usage performance to use shopping apps from the perspectives of task-technology fit. The first hypotheses: task characteristics positively affect the task technology fit in shopping apps. The second hypotheses: technology characteristics positively affect the task technology fit in shopping apps. The third hypotheses: task-technology fit positively affects the performance to use Shopping apps. The fourth hypotheses: task characteristics positively affects the performance to use Shopping apps. The fifth hypotheses: technology characteristics positively affects the performance to use Shopping apps. An internet survey was adopted to collect the data. The results revealed that the higher task-technology fit of shopping apps are, the higher performance impact toward those apps are. Based on 5-point Likert Scale, the survey concluded: (a)among the valid respondents, 90% were female, and (b) most of survey respondents, their experience of using smart phone is over 5 years. To sum up my research: (a) There is no significant relationship between task characteristics and task-technology fit, and (b) Technology Characteristics would positively affect task-technology fit and performance. (c) Task Characteristics would positively affect performance.
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網路資料
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校內:2024-08-12公開