社區協作已逐漸成為於當代新形態的社區運作模式。參與過程與合作方式在社區運作模式中扮演重要的角色，如何使社區能夠自發性提出協作，為本論文研究中主要探索的課題。研究選擇臺灣南部「惡地地區」為社區場域，透過與「惡地協作」團隊共同討論，歸納其輔助協作過程，為其規劃突破地理空間的障礙的線上支援工具「惡地智庫」為目標。
本研究以文獻回顧與案例分析，參考Bryson(2013)提出的公眾參與設計的循環，回顧Goodchild等人(2007)如何以地理空間資訊系統輔助資料收集回饋改善參與過程。案例分析則以提倡民主參與的資料共享民主模式Decidim與提供線上商議過程輔助使用者共享資源的Decode 作為案例參考。藉由
「惡地智庫」以為獨特的大學社會責任課程進入社區共同參與協作，為提供新型態的線上參與服務設計模組為目的。藉由實際參與「惡地協作USR」與在地執行政策的相關者之間互動與協作模式，使用用例圖呈現社區中人物（社區代表、USR課程教師、USR課程助教及修課同學、專家學者、社區居民、關心社區者與設計師等）的互動方式。作為設計互動模式的工具呈現，「惡地智庫」亦透過「惡地協作USR」重點人物（社區代表、USR課程教師、USR課程助教及修課同學）的協作歷程，提出四個階段組成的循環參與過程，並以線上工具輔助協作的願景，以用例圖呈現服務設計中各個提供使用情境的線上功能（許願池、惡地協作、時間軸、名片誌、資源庫）。
由服務藍圖呈現使用「惡地智庫平台」以多個原型實作，呈現整體服務藍圖與建立一專案與「惡地協作USR」使用前端網頁參與協作之歷程圖，結合地理空間資訊系統發放線上問卷來收集使用者回饋。平台以多個必使用的服務要件（許願池、惡地協作、時間軸、名片誌、資源庫），導入線上工具輔助協作的議題，透過實際共同參與以建立架構及執行部分原型，作為他人建立線上協作原型實作。
藉由整理一地域性的原型，設想以多方角度參與的互動過程，以單一原型回應社區協作之案例。「惡地智庫」的操作實踐，即利用新工具介入後延續流程，也更誘發場域內的相關人士，於未來進行更深入的規劃探索。

Facing the issue of self-governance of public opinion in the "digital democracy era", people gather public awareness discussing the participatory in the decision-making process so that the community can spontaneously propose cooperation. With the advance of science and technology, tools of the online platform can also turn participatory into a new dimension. The research disassembles the original participation process through literature discussion and case analysis, aiming to build up an integrated workflow, including the clarification of required service components of a platform and discussion of how to facilitate the online negotiation processes.
The interaction of each involved character establishes the implementation of the "Collaborative Badlands Think Tank" platform. Although "Collaborative Badlands Think Tank" stands as a single prototype of community collaboration, it could be considered as a comprehensive type involving participation from multiple perspectives by arranging a regional prototype and containing interactive processes. Eventually, this service design structure is expected to be transferred to other cities as a reference for assisting the collaboration, in addition to motivate interested participators to work on more in-depth planning and exploration in the future.

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