| 研究生: |
黃華昇 Huang, Hua-Sheng |
|---|---|
| 論文名稱: |
Effects of Sound Stimuli Applied in Branding – An Empirical Study of Its Antecedents and Consequences Effects of Sound Stimuli Applied in Branding – An Empirical Study of Its Antecedents and Consequences |
| 指導教授: |
吳萬益
Wu, Wann-Yih |
| 學位類別: |
碩士 Master |
| 系所名稱: |
管理學院 - 國際經營管理研究所碩士在職專班 Institute of International Management (IIMBA--Master)(on the job class) |
| 論文出版年: | 2008 |
| 畢業學年度: | 96 |
| 語文別: | 英文 |
| 論文頁數: | 102 |
| 外文關鍵詞: | Brand preference, Brand equity, Sound branding, Sound trademark, Sound stimulus |
| 相關次數: | 點閱:63 下載:3 |
| 分享至: |
| 查詢本校圖書館目錄 查詢臺灣博碩士論文知識加值系統 勘誤回報 |
Recently, Intel and Nokia's success of sound branding encouraged followers to emulate this branding strategy. This research is to explore the effects of sound stimulus applied to facilitate branding. A qualitative research was conducted to ascertain that consumers perceive pleasantness, relation to brand/product, distinctiveness, length and clarity, and accessibility as the five dimensions for sound trademarks. A sound trademark comprising brand name is most effective to relate with pairing brand. An empirical research was then conducted by questionnaire survey to measure consumers’ perception toward sound stimuli, and its influence toward brand preference. Consumers’ perception toward sound stimulus is further examined to identify its influences on attitude toward brand, brand awareness with brand association, and qualitative perception. Brand loyalty and preference are confirmed the consequent influences from those antecedents.
The research result suggests that sound trademarks should be carefully selected. Judiciously designed or selected sound trademarks can help consumers easily remember brand, elicit positive awareness, association, attitude and perception. Consequently, consumer’s loyalty and preference are affected. In contrast, slogan-alone sound trademarks, especially ambiguous meaning slogan, may cause negative attitude and lower preference.
Aaker, D. A. (1992). The value of brand equity. Journal of Business Strategy, 13(4), 27-32.
Aaker, D. A. (1996). Building strong brands. New York: Free Press.
Ajzen, I., & Fishbein, M. (1980). Understanding attitudes and predicting social behavior: Prentice-Hall Englewood Cliffs, NJ.
Alpert, J., & Alpert, M. (1989). Background music as an influence in consumer mood and advertising responses. Advances in Consumer Research, 16, 485-492.
Babbie, E. R. (2005). The basics of social research (4th ed.). Belmont, CA: Wadsworth Publishing Company.
Baldinger, A. L., & Rubinson, J. (1996). Brand loyalty: The link between attitude and behavior. Journal of Advertising Research, 36(6), 22-34.
Bass, F. M., & Talarzyk, W. W. (1972). An attitude model for the study of brand preference. Journal of Marketing Research, 9(1), 93-96.
Biel, A. L. (1992). How brand image drives brand equity. Journal of Advertising Research, 32(6), 6-12.
Bou-Llusar, J. C., Camison-Zornoza, C., & Escrig-Tena, A. B. (2001). Measuring the relationship between firm perceived quality and customer satisfaction and its influence on purchase intentions. Total Quality Management & Business Excellence, 12(6), 719-734.
Bruner, G. C. (1990). Music, mood, and marketing. Journal of Marketing, 54(4), 94-104.
Chaudhuri, A. (1999). Does brand loyalty mediate brand equity outcomes? Journal of Marketing Theory and Practice, 7(2), 136-146.
Cheskin Research. (1999). Sound and brand: the impact of sound on the web. Redwood, CA: Cheskin Research
Chin, C. L., Tsao, S. M., & Chi, H. Y. (2005). Trademark value and accounting performance: anaysis from corporate life cycle. The Journal of American Academy of Business, 7(1), 106-112.
Cobb-Walgren, C. J., Ruble, C. A., & Donthu, N. (1995). Brand equity, brand preference, and purchase intent. Journal of Advertising, 24(3), 25-40.
Cohen, D. (1991). Trademark strategy revisited. Journal of Marketing, 55(3), 46-59.
Darsono, L. I., & Junaedi, C. M. (2006). An examination of perceived quality, statifaction, and loyalty relationship. Gadjah Mada Inernational Journal of Business, 8(3), 323-342.
Dodds, W. B., Monroe, K. B., & Grewal, D. (1991). Effects of price, brand, and store information on buyers’ product evaluations. Journal of Marketing Research, 28(3), 307-319.
Doyle, P. (1990). Building successful brands: the strategic options. Journal of Consumer Marketing, 7(2), 5-20.
Esch, F. R., Langner, T., Schmitt, B. H., & Geus, P. (2006). Are brands forever? How brand knowledge and relationships affect current and future purchases. Journal of Product and Brand Management, 15(2), 98-105.
Farquhar, P. H. (1989). Managing brand equity. Marketing Research, 1(3), 24-33.
Fishbein, M. (1963). An Investigation of the Relationships between Beliefs about an Object and the Attitude toward that Object. Human Relations, 16(3), 233.
Fraedrich, J. P., & King, M. F. (1998). Marketing implications of nonmusical sounds. Journal of Business and Psychology, 13(1), 127-139.
Fulberg, P. (2003). Using sonic branding in the retail environment—an easy and effective way to create consumer brand loyalty while enhancing the in-store experience. Journal of Consumer Behaviour, 3(2), 193-198.
Grewal, D., Monroe, K. B., & Krishnan, R. (1998). The effects of price-comparison advertising on buyers’ perceptions of acquisition value, transaction value, and behavioral intentions. Journal of Marketing, 62(2), 46-59.
Hair, J. F., Black, W. C., Babin, B. J., Anderson, R. E., & Tatham, R. L. (2006). Multivariate data analysis (6th ed.). New Jersey: Pearson Education.
Haley, R. I., & Case, P. B. (1979). Testing thirteen attitude scales for agreement and brand Discrimination. Journal of Marketing, 43(4), 20-32.
Higie, R. A., & Sewall, M. A. (1991). Using recall and brand preference to evaluate advertising effectiveness. Journal of Advertising Research, 31(2), 56-63.
Howard, J. A., & Sheth, J. N. (1969). The Theory of Buyer Behavior. New York.
Howard, J. A. (1970). Buyer behavior and related technological advances. Journal of Marketing, 34(1), 18-21.
Hoyer, W. D., & Brown, S. P. (1990). Effects of brand awareness on choice for a common, repeat-purchase product. The Journal of Consumer Research, 17(2), 141-148.
Jacoby, J., & Kyner, D. B. (1973). Brand loyalty versus repeat purchase behavior. Journal of Marketing Research, 10(1), 1-9.
Jackson, D. M. (2003). Sonic branding. New York: Palgrave Macmillan New York.
Kellaris, J. J., & Cox, A. D. (1989). The effects of background music in advertising: a reassessment. The Journal of Consumer Research, 16(1), 113-118.
Keller, K. L. (1993). Conceptualizing, measuring, and managing customer-based brand equity. Journal of Marketing, 57(1), 1-22.
Keller, K. L. (1998). Strategic brand management: Prentice Hall.
Keller, K. L. (2001). Building customer-based brand equity: Marketing Science Institute.
Keller, K. L., & Lehmann, D. R. (2006). Brands and branding: research findings and future priorities. Marketing Science, 25(6), 740-759.
Knox, S., & Walker, D. (2001). Measuring and managing brand loyalty. Journal of Strategic Marketing, 9(2), 111-128.
Kotler, P. (2002). Marketing management (11th ed.): Prentice Hall.
Kotler, P., & Keller, K. L. (2006). Marketing management (12th ed.): Prentice Hall.
Lattin, J. M. (1987). A Model of Balanced Choice Behavior. Marketing Science, 6(1), 48-65.
Lindstrom, M. (2005). Brand sense: Build powerful brands through touch, taste, smell, sight, and sound (1st ed.): Free Press.
Macdonald, E., & Sharp, B. (2003). Management perceptions of the importance of brand awareness as an indication of advertising effectiveness. Marketing Bulletin, 14, 1-15.
Milliman, R. E. (1982). Using background music to affect the behavior of supermarket shoppers. Journal of Marketing, 46(3), 86-91.
Moore, J. (1993). Building brands across markets: Cultural differences in brand relationships within the european Community. Brand Equity & Advertising: Advertising's Role in Building Strong Brands, 31-49.
Nedungadi, P., & Hutchinson, J. W. (1985). The prototypicality of brands: relationships with brand awareness, preference and usage. Advances in Consumer Research, 12(1), 498–503.
Oliver, R. L. (1997). Satisfaction: a behavioral perspective on the consumer: McGraw Hill.
Olson, E. L., & Thjomoe, H. M. (2003). The effects of peripheral exposure to information on brand preference. European Journal of Marketing, 37(1), 243-255.
Percy, L., & Rossiter, J. R. (1992). A model of brand awareness and brand attitude advertising strategies. Psychology & Marketing, 9(4), 263-274.
Pine 2nd, B. J., & Gilmore, J. H. (1998). Welcome to the experience economy. Harv Bus Rev, 76(4), 97-105.
Pitta, D. A., & Katsanis, L. P. (1995). Understanding brand equity for successful brand extension. Journal of Consumer Marketing, 12(4), 51-64.
Ramello, G. B. (2006). What’s in a sign? trademark law and economic theory. Journal of Economic Surveys, 20(4), 547-565.
Rossiter, J. R., & Percy, L. (1987). Advertising and promotion management: McGraw-Hill New York.
Rozek, R. P. (1982). Brand identification and advertising: the case of a generic trademark. Applied Economics, 14(3), 235-248.
Schmitt, B. (1999). Experiential marketing. New York: Free Press.
Smith, P. C., & Curnow, R. (1966). "Arousal hypothesis" and the effects of music on purchasing behavior. Journal of Applied Journal Psychology, 50(3), 255-256.
Suh, J. C., & Yi, Y. (2006). When Brand Attitudes Affect the Customer Satisfaction-Loyalty Relation: The Moderating Role of Product Involvement. Journal of Consumer Psychology, 16(2), 145-155.
Wood, L. M. (2004). Dimensions of brand purchasing behaviour: Consumers in the 18-24 age group. Journal of Consumer Behaviour, 4(1), 9-24.
Wu, W. Y. (2008). Business research methods (3rd ed.). Taipei: HwaTai Publisher.
Yoo, B., Donthu, N., & Lee, S. (2000). An examination of selected marketing mix elements and brand equity. Journal of the Academy of Marketing Science, 28(2), 195-211.
Zeithaml, V. A. (1988). Consumer perceptions of price, quality, and value: a means-end model and synthesis of evidence. Journal of Marketing, 52(3), 2-22.