本研究旨在探討組織中裡的組織界限&組織能力、組織學習能力對員工滿意是否產生影響，而員工滿意是否對組織績效也產生影響，同時本研究還想探討組織界限&組織能力、組織學習文化對組織績效是否也有直接的影響，期能為企業找到改進組織績效的方法。
本研究採用現場訪談、問卷與次級資料等來做三角驗證(triangulation)與比對，故依照研究目的以及檢定研究假設之需要，採用SPSS 統計套裝軟體進行資料分析，再針對量化問卷的內容來進行質性的問卷，以彌補單一研究方法的缺憾，本研究在質性部份採個案研究法，並針對個案公司做完整且深入的訪談。
研究結果顯示，共有下列六點結論：
1．組織界限&組織能力與員工滿意呈現正向顯著關係
2．組織界限&組織能力與組織績效呈現正向顯著關係
3．組織學習文化與員工滿意呈現不顯著關係
4．組織學習文化與組織績效呈現不顯著關係
5．員工滿意度與組織績效呈現正向顯著關係
6．員工在學歷、服務年資及服務部門等個人特性上其員工滿意有顯著差異
組織界限與組織能力真的會影響員工滿意與組織績效，故組織必須改善組織現有的組織架構與溝通方式，可以從四方面來著手，分別為垂直界限、水平界限、外部界限及地域界限，組織也必須增加組織本身的能力，也可以從四方面來著手，分別為速度、彈性、整合、創新。員工滿意與組織績效的關係在本研究也非常顯著，故企業若欲提升組織在各方面的績效，都可以試著從員工這方面來著手，向員工提倡不斷學習的信念，提升員工滿意的程度，如此一來整個組織的學習能力便可以大大地增強，變成一個真正的學習型組織。

This study discusses the effects of the organizational boundary, organizational capability and organizational culture on employee satisfaction and then the influence of employee satisfaction on organization performance. In addition, this study will explore if the organizational boundary, organizational capability and organizational culture would directly influence the performance of organization. This study adopted three methods including an interview, questionnaires and secondary data to make the triangulation and comparison by SPSS. The interveiew was based on the results of quantitative questionnaires in order to cover the insufficient of single research method.
The results of this study indicated that:
1. The organizational boundary and organizational capability are positively and significantly related to the employee satisfaction.
2. The organizational boundary and organizational capability are positively and significantly related to the organization performance.
3. The organizational culture is not significant related to the employee satisfaction.
4. The organizational culture is not significant related to the organization performance.
5. The employee satisfaction is positively and siginificantly related to organization performace.
6. The characteristices of employees inclue the educational background, seniority and department are siginificantly different on employee satisfaction.
Based on the results of this study, the organizational boundary and capability could influence the employee satisfaction and organization performance. Therefore, organization should improve its structure and communication method. It could be worked by four dimensions include vertical, horizontal, external and regional boundary. In addition, organization should increase their capability. It also could work from speed, elasticity, coordination and innovation. The relationship between employee satisfactioin and organization is siginificant. Thus, if company want to improve the performance of organization, company should try to promote the belief of learning and increase employee satisfaction. By this way, the learning capability of organization could increase and then the company could become a real organization.

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