人為因素經常被認為是多數道路肇事主因之一，但現行制度對規範人為肇事因素中僅有酒駕取締較具成效。台灣的國道客運肇事主因多指向人為因素，而先進國家在排除人為因素肇事的努力除了酒駕外，普遍朝規範駕駛疲勞為優先方向。國道大客車肇事，不僅危害到乘客的安全，也威脅到其他行駛在國道的車輛。本研究對客運駕駛員進行問卷調查，探索誘發駕駛疲勞的因素，以排序普羅比模型建立駕駛疲勞模式，檢驗疲勞因素與駕駛疲勞間的關係。研究發現客運駕駛疲勞的主要誘發因素有：凌晨排班、違反睡眠習慣、班次間小睡不足、駕駛前一日睡眠不足、是否採取提神措施、座椅不適等。

Human factors are considered as one common cause of crash incidents; however, the current Taiwanese regulations about human factors induced crashes include only preventing anti-alcoholic driving. Some advanced countries try to avoid fatigue-related crashes by requesting proper driving fatigue management, but no similar measure was taken in Taiwan to reduced incidents which can be attributed to driving fatigue. The coach crash incidents on highway threat not only the passengers but also other drivers and vehicles. This study tries to explore some preventable fatigue inducing factors through a survey to the commercial drivers. After examining these factors with an ordered probit model, the result of this study is to confirm some significant factors as followed: departing between midnight and daybreak, violating sleep habits, insufficient nap during two trips, partial sleep deprivation, refreshing countermeasures, and uncomfortable seats.

一、中文部份
1. 王詩涵，國道客運駕駛員駕駛績效與人格特質之探討，成功大學交通管理科學系碩士論文，民國95年。
2. 中華日報，民國96年2月25日，http://www.cdnnews.com.tw/。
3. 交通部公路總局網站：http:// www.thb.gov.tw/。
4. 交通部網站：http:// www.motc.gov.tw/。
5. 行政院衛生署網站：http://www.doh.gov.tw/。
6. 行政院勞委會網站：http://www.cla.gov.tw/。
7. 吳瑞堯，陳曉瑜，蔡雅勤，陳俊廷，謝易珊，莊智凱，駕駛疲勞偵測系統，2006電子商務與數位生活研討會，民國95年。
8. 吳萬益，企業研究方法，民國94年。
9. 陳芳正，長途客運業駕駛績效之探討，成功大學交通管理科學系碩士論文，民國94年。
10. 陳瑞鈴，阿羅哈客運公司應用數位式行車紀錄器建立優良駕駛管理行為管理，長榮大學航運管理學系碩士論文，民國92年。
11. 陳順宇，多變量分析，民國93年。
12. 張紹勳，研究方法，民國90年。
13. 傅祖壇，多元排序性 Probit 模型之估計及模擬研究，行政院國家科學委員會補助專題研究報告，民國84年。
14. 詹淑敏，大客車安全問題與認知之研究，逢甲大學交通工程與管理學系碩士在職班碩士論文，民國95年。
15. 潘偉南，國道客運駕駛員績效評估之研究，成功大學交通管理科學系碩士論文，民國95年。
16. 蔡玲玲，醫學名詞翻譯，台灣睡眠醫學學會網站：http://www.tssm.org.tw/。
17. 蘇昭銘，漫談駕駛疲勞，中華民國運輸學會-交通評論，民國92年。
18. 顏進儒等，疲勞因素對飛航安全之影響評估與對策，交通部運輸研究所合作研究計畫，民國93年。

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