| 研究生: |
李國賐 Li, Cwo-Jun |
|---|---|
| 論文名稱: |
價格促銷、產品品質以及服務品質對消費者購買意願之影響/以台灣漆包線產業為例 The Impact of Price Promotion, Product Quality, and Service Quality on Purchase Intention—A case of "Enameled copper wire Industry in Taiwan" |
| 指導教授: |
賴孟寬
Lai, Meng-Kuan |
| 學位類別: |
碩士 Master |
| 系所名稱: |
管理學院 - 高階管理碩士在職專班(EMBA) Executive Master of Business Administration (EMBA) |
| 論文出版年: | 2016 |
| 畢業學年度: | 104 |
| 語文別: | 中文 |
| 論文頁數: | 86 |
| 中文關鍵詞: | 價格促銷 、產品品質 、服務品質 、知覺價值 、購買意願 |
| 外文關鍵詞: | Price Promotion, Product Quality, Service Quality, Perceived Value, Purchase Intention |
| 相關次數: | 點閱:143 下載:27 |
| 分享至: |
| 查詢本校圖書館目錄 查詢臺灣博碩士論文知識加值系統 勘誤回報 |
在針對家電產品舉例如洗衣機、冷氣機等等,能否能夠符合靜音、高效節能以及符合綠能環保等等皆逐漸受到消費者的重視,在這些家電產品內部設計上,皆有漆包線的存在,也是本研究想要探討的產品。
本研究以「漆包線」為例,依文獻回顧建立價格促銷、產品品質、服務品質對於知覺價值與製造商購買意願影響之架構,並調查有效樣本100份,運用信度效度檢定與因素、廻歸分析,進行研究結果分析與假設驗證,本研究相關分析結果如下。
首先,價格促銷、產品品質與服務品質皆受到知覺價值的影響,第二方面,假設購買意願是在知覺價值影響下,結果為部份成立,第三方面,對於顧客購買意願來看,服務品質是影響較大的。
最後,希望日後的研究者能夠再提供更多變數加以探討與驗證,期望得到更精準的經營規劃建議。
Consumers have become more conscious about the performance of home appliances such as washing machine, air conditioner and so on. The characteristics such as voices muted, energy efficiency and environmental protection all be noticed one after the other. These home appliances all have the component of enameled copper wire inside. Although the price of enameled copper wire is important without doubt. If the manufacturers of enameled copper wire could level up their product quality, and service quality, could those two factors affect the business buyers purchase intention? This is the main purpose of this study.
Based on the literature review, established a conceptual model among price promotion, product quality, service quality, perceived value and purchase intentions and tried to identify the determinations of purchasing enameled copper wire. One hundred usable questionnaires were collected. Reliability and validity were first tested. Regression analyses were performed to test the hypotheses. The results of this research are as the followings.
First, price promotion, product quality and service quality are all important for customers.
Second, the assumption of “purchase intention is under the influence of perceived value” is partially supported.
Third, service quality is the most important factor to influence purchase intention.
Finally, we hope future research continue to explore the impact of other variables on the purchase intention of "enameled copper wire" to offer more accuracy suggestion for business planning.
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網站參考文獻
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http://www.twwiki.com/wiki/%E6%BC%86%E5%8C%85%E7%B7%9A
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https://zh.wikipedia.org/zh-tw/%E4%BC%A6%E6%95%A6%E9%87%91%E5%B1%9E%E4%BA%A4%E6%98%93%E6%89%80
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