我國於民國82年老年人口占總人口之比率已超過7%，已正式成為高齡化社會，預計此比率將在民國107年超過14%，使我國邁入高齡(Aged)社會，民國114年此比率將再超過20%，屆時我國將成為超高齡(Super-aged)社會，而估計到了民國150年，此比率將會達到41%之譜。隨著老年人口比率不斷攀升，我國身心功能障礙或是衰老的人口也將同步快速增長，此必伴隨著長期照護需求的高度成長，成為我國所亟需面對的待解決問題，如何達成更佳的長期照護服務人力資源市場供需均衡，即成為一個重要的課題。近年來，協作消費(Collaborative Consumption)的概念已經得到廣泛的歡迎，其精神在於人們透過共享經濟的運作模式來進行住宿、交通運輸等各類需求交易，最具代表性的例子包括 Airbnb (空間房間共享)、 Uber (計程共享)與 ZipCar (汽車共享)。故本研究透過文獻分析長期照顧人力資源市場的問題，並以協作消費模式為解決方案參考基礎，歸納出商業模式畫布(Business Model Canvas)中的「問題與解決方案」元素，並實際架構一個長期照顧人力協作消費平台，透過對照顧服務員演示平台媒合交易功能並深度訪談其體驗經驗，來探討長期照顧人力資源市場是否有可能在協作消費的模式運作下達成更佳的市場均衡。

The proportion of aged population of Taiwan has been more than 7% in 1993, which makes Taiwan an “aging society”. With further estimation the proportion will be 41% in 2061 at a growing trend, more and more elderly people need long-term care in the future. Recently, the concept of Collaborative Consumption, which is known as Sharing Economy, has become very popular, its core value is to share the idle resource, like vacant rooms (Airbnb), and match the supply and demand more effectively and efficiently. By building a long-term care collaborative consumption platform website and demonstrate it to 6 experienced nurse aide staff members, the thesis uses an in-depth interview method and make a qualitative analysis to study the application of collaborative consumption in long-term care human resource market.

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