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研究生: 楊斯嵐
Yang, Szu-Lan
論文名稱: 學童專用指向設備之人因設計與評價
Ergonomic Design and Evaluation of Pointing Device for Schoolchildren
指導教授: 賴新喜
Lai, Xin-Xi
學位類別: 碩士
Master
系所名稱: 規劃與設計學院 - 工業設計學系
Department of Industrial Design
論文出版年: 2003
畢業學年度: 91
語文別: 中文
論文頁數: 71
中文關鍵詞: 指向設備學童使用性工程ISM
外文關鍵詞: Pointing Device, wrist, usability, ISM, schoolchild
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  • 本研究針對國小學童對於電腦指向設備之操作使用性進行研究,研究過程包含四個階段:(1)利用使用性工程,探討學童操作不同操作特性之指向設備時所產生的操作需求,(2)建立各需求因子間的評價因子與相關性架構,(3)針對學童操作需求因子進行設計開發,並建立功能模型,(4)比較功能模型與現有指向設備間之操作績效,包含(a)點選績效、(b)繪圖績效、(c)腕部角度量測、(d)主觀滿意度。目標在於發展新一代針對學童人因操作需求所設計之專用指向設備,以確保學童在指向設備操作上的人因安全性。
    經由前測可發現學童對於指向設備之(1)方向控制、動作控制、移動速度、點選準確性及減少動作干預,佔有總需求之52.65%;其次加上(2)移動靈活、容易學、不要鼠尾與配合學童成熟度則可滿足近8成的需求(78.96%)。以ISM分析各因子間之關聯性,可以得到學童操作需求的設計入口於[ (a)消除鼠尾連接線、(b)併置移動控制方式與鼠鍵、(c)縮小體積、(d)加快移動速度]。經概念設計,並開發新式指向設備之功能模型,新設備包含了(1)非限定操作、(2)多指聯合操作、(3)併置移動控制與鼠鍵等三大概念,達成滿足學童操作性的需求,最終測試實績以腕部距自然置放位置之0.4度之水平撓偏角、4.0度之背屈角展現新設備之人因優異性,並獲得0.966秒之平均點選績效及優於傳統指向設備12.5%的繪圖穩定性。

    The research focuses on the usability of schoolchildren on computers’ pointing devices. The process of research includes four different stages: (1) investigate the different demands of school children when using pointing devices with different characteristics through using the usability engineering, (2) set up the evaluation factors and structure of correlations between different demands, (3) design and develop a process model aimed at the demands of the schoolchildren, and (4) compare the efficiency of the process model with the existing pointing devices, these comparison includes, (a) clicking performance, (b) drawing performance, (c) measurements on the angle of the wrists, and (d) subjective satisfactory. The goal of this research is to create a new pointing device that meets the ergonomic demands of the schoolchildren and make sure the safety of these operations.
    By the testing before design, we find out that 52.65% of the overall demands of schoolchildren on pointing devices fall on the control of directions, the control of movements, the speed of moving, accuracy on clicking, and the keystroke should not intervene the moving. With the demands of the elastic moving, easy learning, get rid of the wires and the maturity of the schoolchildren’s physiological function, these demands have already reached for 78.96% of the overall demands. By using Interpretive Structural Modeling to analyze the correlations between the factors, we found out that the new design for the schoolchildren should come with the following characteristics: (a) no wires attached to the mouse pointer, (b) combination of the keystrokes and ways for moving, (c) shrinking in size, and (d) fast moving. Through the design and the development of the process model on new pointing device, the new device includes, (1) unlimited operation, (2) joint operations of many fingers, and (3) combination of the keystrokes and ways for moving. These three conceptions meet the demands of the schoolchildren. At last, the testing performance shows the results of outstanding ergonomic design of the new pointing device. The wrists only form a horizontal radial deviation of 0.4° and 4.0° of wrist extension compared with the natural position. In addition, the clicking performance is at the average of 0.966 second. Furthermore, the stability of drawing is 12.5% better than traditional pointing devices.

    第一章 緒論 01 1-1 研究背景與動機 01 1-2 研究重要性與目的 03 1-3 研究範圍界定 03 1-4 研究方法與架構 03 第二章 文獻與理論探討 06 2-1. 指向設備(POINT DEVICE)的定義及相關文獻 06 2-1.1. 指向設備之定義、分類及發展 06 2-1.2. 電腦指向設備在使用性上之相關文獻 07 2-2 電腦指向設備對兒童的影響 09 2-2-1 人類生理發展探討 09 2-2.2. 兒童使用電腦輸出入設備之相關研究 10 2-3電腦指向設備的使用傷害性問題 10 2-3.1. 手部動作相關生理資料 10 2-3.2. 常見之電腦使用性傷害及相關文獻 12 2-4 相關研究方法 13 2-4.1. 使用性工程(Usability Engineering) 13 2-4.1.1. 訪談法(Interview) 13 2-4.1.2觀察法(Observation) 13 2-4.1.3回溯法(retrospective method) 14 2-4.2. ISM工法(Interpretive Structural Modeling) 14 第三章 資料收集及前測試 16 3-1 學童指向設備操作使用性問題測試 16 3-1.1測試樣本 16 3-1.2受測者 18 3-1.3測試標準 18 3-1.4測試環境 19 3-1.5使用性工程之典型工作設定 19 3-2 實驗結果與資料分析 19 第四章:設計要素建立、及發展定案 22 4-1 設計因子權重 22 4-2設計準則 22 4-3 設計及構想發展 23 4-4 設計評估選擇 26 4-5 功能模型製作 28 第五章 評估驗証 31 5-1 測試平台 31 5-1.1測試樣本 31 5-1.2受測者選定 31 5-1.3測試標準 32 5-1.4測試環境 32 5-1.5測試工作 32 5-2 實測資料分析 35 5-2.1點選測試 35 5-2.2繪圖測試 38 5-2.3手腕角度分析 41 5-2.4主觀滿意度分析 44 5-3 設計成果討論 48 第六章 結果與討論 50 6-1 研究結論 50 6-2 後續研究建議 52 6-3 研究限制 53 參考文獻 55 附錄 62 表目錄: 表1:表1:第一次開放式問卷結果 19 表2:第二次回溯式問卷結果 20 表3:因子關係配對表 22 表4:概念設計 24 表5:最適案選擇 27 表6:指向設備測試循環 33 表7:三種設備點選績效之多重比較 36 表8:繪圖不連續段統計表(單位:不連續段) 39 表9:腕部水平角度之多重比較 42 表10:腕部垂直角度之多重比較 42 表11:腕部水平角度變化比較 43 表12:腕部垂直角度變化比較 43 圖目錄: 圖1:整體研究流程圖 04 圖2:指向設備市場意向圖 16 圖3:指向設備族系表 17 圖4:實驗平台俯視圖 18 圖5:實驗平台側視圖 18 圖6:因子需求累進圖 21 圖7:ISM關聯構圖 23 圖8:主要機構配置(背面) 29 圖9:正面組立圖 29 圖10:新指向設備操作上視 30 圖11:新指向設備操作側視圖 30 圖12:操作示意圖 30 圖13:測試平台配置 32 圖14:操作實測 32 圖15:繪圖測試 33 圖16:點選測試 34 圖17:總平均時間 35 圖18:各距離之平均時間比較 37 圖19:150pixel各方向點選速度比較 38 圖20:300pixel各方向點選速度比較 38 圖21:600pixel各方向點選速度比較 38 圖22:滑鼠繪圖軌跡疊合 40 圖23:軌跡球繪圖軌跡疊合 40 圖24:新設備繪圖軌跡疊合 40 圖25:軌跡球腕部騰空狀況 43 圖26:滑鼠操作主觀滿意度 45 圖27:軌跡球操作主觀滿意度 45 圖28:新設備操作主觀滿意度 45 圖29:滑鼠操作主觀疲勞滿意度 46 圖30:軌跡球操作主觀疲勞滿意度 46 圖31:新設備操作主觀疲勞滿意度 46 圖32:綜合主觀喜好度 47

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