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研究生: 歐所華
Arunsopha, Natch
論文名稱: The Need for Structure and The Fear of Invalidity: A Tale of Two Personalities in Thailand's Service Industry
The Need for Structure and The Fear of Invalidity: A Tale of Two Personalities in Thailand's Service Industry
指導教授: 史習安
Shih, Hsi-An
學位類別: 碩士
Master
系所名稱: 管理學院 - 國際經營管理研究所
Institute of International Management
論文出版年: 2016
畢業學年度: 104
語文別: 英文
論文頁數: 55
外文關鍵詞: Creativity, Personal need for structure, Personal fear of invalidity, Thailand service industry, Restrictive and promotive control
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  • Thailand’s economy is considered as one of the world’s biggest economies most especially in South East Asia. The service industry contributes to as much as 44.7% in the country’s GDP and even employs as much as 37% of the country’s total workforce. However, companies in Thailand noticed that in order for them to remain competitive in the global setting, it is imperative that they learn to develop a creative economy. Therefore, it is imperative that managers determine the factors that affects an employee’s level of creativity and how their leaders affects the whole picture.

    This research examined the relationship between the different personal needs and fears of Thai employees towards their level of creativity in the company. A total of 361 respondents participated in this research which provided findings such as supporting the positive effect of personal need for structure towards creativity as well as other hypothesis like the negative moderating effect of restrictive control over the aforementioned hypothesis.

    ACKNOWLEDGEMENTS I ABSTRACT II TABLE OF CONTENTS III LIST OF TABLES VI LIST OF FIGURES VII CHAPTER ONE INTRODUCTION 1 1.1 Research Background and Motivation. 1 1.2 Research Objectives and Contributions. 6 1.3 Research Procedure. 7 1.4 Research Structure. 7 CHAPTER TWO LITERATURE REVIEW 9 2.1 Variables Adapted in the Research. 9 2.1.1 Employee Creativity. 10 2.1.2 Personal Need for Structure. 11 2.1.3 Personal Fear of Invalidity. 12 2.1.4 Restrictive and Promotive Control. 12 2.2 Summary of Hypothesis. 15 CHAPTER THREE RESEARCH DESIGN AND METHODOLOGY 16 3.1 Conceptual Framework. 16 3.2 Construct Measurement. 17 3.2.1 Personal Need for Structure. 17 3.2.2 Personal Fear of Invalidity. 18 3.2.3 Control. 19 3.2.4 Employee Creativity. 20 3.2.5 Respondent Information. 21 3.3 Questionnaire Development and Sampling Plan. 21 3.4 Data Analysis Procedure. 22 3.4.1 Reliability Test. 22 3.4.2 Pearson’s Correlation. 22 3.4.3 Multiple Regression. 22 3.4.4 Hierarchical Multiple Regression. 23 3.4.5 Common Method Variance. 23 CHAPTER FOUR RESEARCH RESULTS 25 4.1 Data Collection. 25 4.2 Descriptive Analysis. 26 4.2.1 Characteristics of Respondents. 26 4.2.2 Mean and Variance of Measures. 28 4.3 Reliability Test. 30 4.3.1 Personal Need for Structure. 30 4.3.2 Personal Fear of Invalidity. 31 4.3.3 Restrictive and Promotive Control. 32 4.3.4 Employee Creativity. 33 4.4 Common Method Variance Test. 34 4.5 Pearson’s Correlation Result. 35 4.6 Multiple Regression Results for Hypotheses 1& 2. 37 4.7 Hierarchical Regression for Moderating Variables. 39 CHAPTER FIVE CONCLUSION AND SUGGESTIONS 42 5.1 Research Conclusions. 42 5.2 Research Implications and Contributions. 44 5.2.1 Academic Implication. 44 5.2.2 Managerial Implication. 45 5.3 Research Limitations. 46 REFERENCES 48 APPENDICES 51

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