摘 要
在全球市場競爭日益激烈的今天，台灣半導體產業正面臨著前所未有的挑戰，企業必須採取新的營運型態，重新定義供應鏈作業系統。本研究主要研究問題是，如何利用供應鏈重新整合與有效管理來贏取客戶滿意與忠誠，並完成夥伴間合作績效之達成。
本研究以「交易成本理論」與「供應鏈管理」之文獻探討，建立出一個觀念性的假設模型，從客戶（下游買方）的角度，透過實證的研究調查，暸解了影響台灣半導體供應鏈上游下游買賣雙方之夥伴關係與合作績效的因素。本研究是以問卷調查的方式進行資料收集，採用多變量分析與結構方程式模型等統計方法，以SPSS 10.0與AMOS 4.0等統計工具來量測本研究之假設模型。
本研究主要實證結果顯示：
1. 專屬性資產、供應鏈彈性與環境的不確定性，對供應鏈夥伴關係之緊密程度有直接正向影響。
2. 專屬性資產、供應鏈彈性與夥伴關係，對供應鏈的合作績效好壞有直接正向影響。
3. 此外，環境的不確定性對專屬性資產有著正向的影響﹔環境的不確定性對供應鏈彈性有著正向的影響﹔供應鏈彈性對專屬性資產也有著正向的影響。

關鍵字：交易成本理論、供應鏈管理、夥伴關係、合作績效、環境之不確定性、專屬性資產、供應鏈彈性

Abstract

In today’s growing global market competitiveness, Taiwan Semiconductor Industry is facing unprecedented challenges. It is necessary for corporate enterprise to adopt a whole new operational model; that is, to re-define supply chain operating system. The key focus of this research is to explore the use of re-adjusted supply chain and effective management to enhance customer’s satisfactions and loyalties, followed by performing these targets of co-operative performance between partners.

To understand the factors influencing the partnerships and co-operative performance between the buyer of downstream and the seller of upstream in Semiconductors supply chain in Taiwan, this research has reviewed on the literature of “trade cost theory” and “supply chain management”. To conceptualized the model of assumption; the view-point of customers (the buyer of downstream) have been conducted with empirical research as a prove of concept. For validation, this research utilized statistical methods such as multivariate analysis of variance, structural equation models analysis. Statistical analytical tools like SPSS 10.0 and AMOS 4.0 are also used for measuring the assumptions of this research.

After a series of analysis, our study yields more specific insights as follows：
1.Specific Asset, Supply Chain Flexibility and Environmental Uncertainty directly and positively affect the closeness of Partnerships in Taiwan Semiconductors supply chain.
2.Specific Asset, Supply Chain Flexibility and Partnerships directly and positively affect Cooperative Performance in Taiwan Semiconductors supply chain.
3.In addition, Environmental Uncertainty has a positive impact on Specific Asset as well as Supply Chain Flexibility. Likewise, Supply Chain Flexibility has a positive impact on Specific Asset.

Key words : Trade Cost Theory、Supply Chain Management、Partnerships、Cooperative Performance、Environmental Uncertainty、Specific Asset、
Supply Chain Flexibility

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