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研究生: 藍藝凡
Tuntichula, Tantawan
論文名稱: 虛擬與真人網紅對於募資成功的影響
Impact of Virtual Vs Human Influencers on Crowdfunding Success
指導教授: 裴素賢
Bae, So-Hyun
學位類別: 碩士
Master
系所名稱: 管理學院 - 國際企業研究所
Institute of International Business
論文出版年: 2024
畢業學年度: 112
語文別: 英文
論文頁數: 63
中文關鍵詞: 眾籌信任數位籌款虛擬網紅 vs. 人類網紅網紅行銷
外文關鍵詞: Crowdfunding, Influencer Marketing, Trust, Digital Fundraising, Virtual vs. Human Influencers
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  • 隨著數位科技的進步, 人工智慧在行銷領域中扮演著日益重要的角色。本論文探討人類和虛擬網紅如何影響眾籌活動的成功, 特別關注信任的角色. 認識到數位網絡的變革潛力, 眾籌平台利用互聯網將項目創建者與潛在支持者聯繫起來, 其中網紅的推薦起著關鍵作用. 研究提出, 由於人類網紅具有真實的互動和經歷,更有可能建立信任, 從而比虛擬網紅獲得更多捐款. 我們的研究結果顯示, 以人類網紅為推廣者的活動比以虛擬網紅為代表的活動更能獲得良好的回應. 儘管我們的研究未發現信任作為中介的顯著作用, 但以人類網紅為主的活動顯著更容易獲得捐款, 更高的捐贈意願和支持者更積極的態度. 這種偏好強調了真實性和情感連結的關鍵角色, 這些方面更容易由人類網紅傳達. 人類網紅在活動中帶來的情感共鳴和可親性是吸引潛在捐助者的關鍵因素. 這些結果透過強調網紅可信度如何影響捐助者行為, 為數位行銷和眾籌提供了見解, 為行銷人員和活動組織者提供了可行的建議以加強眾籌成就.

    With digital advancements, artificial intelligence has played an increasingly important role in shaping the landscape of marketing. This thesis examines how human and virtual influencers impact the success of crowdfunding campaigns, focusing on the role of trust. Recognizing the transformative potential of digital networks, crowdfunding platforms use the internet to connect project creators with potential backers, where influencer endorsements play a key role. The study proposes that human influencers, due to their real-life interactions and experiences, are more likely to build trust and, consequently, gather more donations than virtual influencers. Our findings revealed that campaigns featuring human influencers as their promoters tend to receive a more favorable response compared to those represented by virtual influencers. Despite not observing a significant effect of trust as a mediator in our research, campaigns featuring human influencers are significantly more likely to receive donations, greater willingness to donate, and more positive attitudes from backers than those with virtual influencers. This preference highlights the critical role of authenticity and emotional connection, aspects more naturally conveyed by human influencers. The emotional resonance and relatability that human influencers bring to their campaigns are crucial factors in engaging potential donors. These results contribute to the understanding of digital marketing and crowdfunding by highlighting how influencer credibility affects donor behavior, providing marketers and campaign organizers with actionable insights to strengthen crowdfunding achievements.

    ABSTRACT I 摘要 II List of Tables V List of Figures VI CHAPTER ONE INTRODUCTION 1 CHAPTER TWO THEORETICAL BACKGROUND 5 2.1 Crowdfunding 5 2.2 Influencer Marketing 7 2.3 Trust in Crowdfunding 9 CHAPTER THREE HYPOTHESIS DEVELOPMENT 11 3.1 Virtual influencer and Human influencer in crowdfunding 11 3.2 The mediating role of trust in crowdfunding: Virtual vs. Human Influencer 14 3.3 Research Model 18 CHAPTER FOUR EXPERIMENTAL DESIGN 20 4.1. Research design overview 20 4.2 Study 22 4.3 Measurement items 24 4.4 Methodology 25 4.4.1 Descriptive statistics and reliability test 25 4.4.2 One-way ANOVA 25 4.4.3 PROCESS macro 26 CHAPTER FIVE RESEARCH RESULTS 27 5.1 Data collection 27 5.2 Characteristics of respondents 27 5.3 Reliability Test 28 5.4 Hypothesis testing 30 5.5 Discussion 36 CHAPTER SIX CONCLUSION 37 6.1 General discussion 37 6.2 Theoretical contributions 38 6.3 Managerial implications 39 6.4 Limitation and Future research 41 REFERENCES 43 Appendix 1: Stimuli in study 54

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