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研究生: 吳若瑜
Wu, Jo-Yu
論文名稱: 領導者風格與員工表現:探討知覺程序與分配正義之中介效應
Linking Differential Leadership to Employee Performance: the Mediating Effects of Perceived Procedural and Distributive Justice
指導教授: 史習安
Shih, Hsi-An
學位類別: 碩士
Master
系所名稱: 管理學院 - 國際企業研究所
Institute of International Business
論文出版年: 2019
畢業學年度: 107
語文別: 英文
論文頁數: 87
中文關鍵詞: 差序領導員工程序正義員工分配正義權力距離績效表現
外文關鍵詞: differential leadership, procedural justice, distributive justice, power distance, effort, job performance, Chinese context
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  • 企業的成功與否與員工績效以及人力資本的累積息息相關,為了不斷成長以達到更高的成就,便需要不斷發掘與培育人才以增進員工績效表現。因此,過去有許多研究探討影響員工績效的因素,其中領導者風格有著不可忽視的影響力。以往針對領導者風格所做的研究多為轉型領導以及交易型領導等;然而,在儒家思想與中國傳統文化影響下,源於華人文化的領導風格——差序領導對於華人組織有著更獨特的影響力,也因此在今日研究領域中受到許多注目。本研究以華人社會特有的差序領導為基礎,深入探討組織領導行為與員工績效與表現之關係。
    本研究探討何種情況下,差序領導對員工的績效表現會有正向或負向影響。同時,本研究也探討差序領導與員工努力程度之間的中介變數,以及差序領導與員工知覺程序正義及分配正義之間的調節效果。本研究的研究對象為台灣科技業、傳統產業、服務業與金融產業之42位領導者與169位員工。研究結果分別為:(1) 差序領導對員工的績效表現有負向影響效果;(2) 差序領導與員工努力程度的關係,會受到員工知覺程序正義與分配正義的負向中介;(3) 差序領導與員工知覺程序正義之關係,會受員工知覺權力距離所調節。然而,差序領導與員工知覺分配正義之關係之間,則不存在權力距離的調節效果。本研究亦在最後討論研究結果對領導理論的貢獻與實務上的應用,以及研究限制和未來研究方向與建議。

    This study investigated whether differential leadership would lead to negative or positive subordinates’ job performance, what could be the potential mediators between differential leadership and employees’ effort and task performance, as well as what could be the possible moderator between differential leadership and subordinates’ perceived procedural justice and distributive justice. The sample size of this study is 169 subordinates nested under 42 supervisors based on various industries in Taiwan, including technology, traditional manufacturing, service, and baking industry. The result indicates that differential leadership is negatively related to subordinates’ job performance, and subordinates’ perception of justice is positively associated with their effort, which could lead to better job performance.
    Furthermore, we also found that subordinates’ perceived procedural justice and distributive justice would fully mediate the relationship between differential leadership and employees’ effort. In addition, supportive evidence was found for the moderating effect of power distance upon the relationship of differential leadership and subordinates’ perceived procedural justice but not perceived distributive justice. When employees possess low power distance, the relationship of differential leadership and perceived procedural justice will get strengthened. Theoretical contributions, limitations, and future research directions are discussed as well.

    ABSTRACT I 中文摘要 II Table of Contents III List of Tables VI List of Figures VIII CHAPTER ONE INTRODUCTION 1 1.1 Research Background and Motivation 1 1.2 Research Questions 6 1.3 Research Structure 6 CHAPTER TWO LITERATURE REVIEW 7 2.1 Differential leadership 7 2.1.1 Perceived Procedural and Distributive Justice 9 2.1.2 Differential Leadership and Perceived Procedural and Distributive Justice 10 2.2 Differential Leadership and Employees’ Effort 11 2.2.1 Perceived Procedural and Distributive Justice and Employees’ Effort 12 2.2.2 The Mediating Role of Perceived Procedural and Distributive Justice 13 2.3 Effort and Job Performance 15 2.3.1 The Mediating Role of Effort 16 2.4 Power Distance as The Moderator 17 CHAPTER THREE RESEARCH DESIGN AND METHODOLOGY 20 3.1 Research Framework. 20 3.2 Research Hypotheses 21 3.3 Measurement 22 3.3.1 Differential Leadership 22 3.3.2 Perceived Procedural justice 23 3.3.3 Perceived Distributive justice 23 3.3.4 Effort 23 3.3.5 Job performance 24 3.3.6 Power distance 24 3.3.7 Control Variables 24 3.4 Questionnaire Design 24 3.4.1 Differential Leadership 25 3.4.2 Perceived Procedural justice 26 3.4.3 Perceived Distributive justice 28 3.4.4 Effort 29 3.4.5 Job performance 30 3.4.6 Power distance 30 3.4.7 Control Variables 31 3.5 Data Analysis Methods 32 3.5.1 Descriptive Statistics Analysis 33 3.5.2 Reliability Analysis 33 3.5.3 Confirmatory Factor Analysis (CFA) and Validity 33 3.5.4 Pearson Correlation Coefficient 34 3.5.5 Common Method Variance (CMV) and T-test 35 3.5.6 Hierarchical Multiple Regression Analysis. 35 CHAPTER FOUR RESEARCH RESULTS 36 CHAPTER FIVE CONCLUSION AND SUGGESTIONS 65 REFERENCES 74 APPENDICES 80

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