面臨愈來愈艱鉅的環境及挑戰，也正是台灣中小企業化危機為轉機的關鍵時刻！未來中小企業需以領導力與創造力爭取競爭優勢，台灣的中小企業應該加強的方向就是朝研發創新，以及營運與管理的持續優化以作為差異化競爭的核心能力。臺灣的中小企業領導者為組織團隊設定出具指導作用的核心價值，並且讓員工相信這些價值是有助於提升生產力、獲利率與市占率。因此本研究試圖歸納出中小企業組織領導力、創造力、溝通力與組織績效的相互關係。
本研究提出問題假設，首先探討台灣中小企業組織領導因素對企業組織創造力與溝通力的影響及效能。接續研討中小企業組織領導力、創造力與溝通力逐一對組織績效會達到什麼樣之結果。再探討是結合領導力、創造力、溝通力三個因素一起探討其對組織績效的影響。最後探討中小企業服務業與製造業領導力有無差異。
研究結果顯示，中小企業轉換型領導行為之領導力對於企業組織創造力及溝通力均呈現正向且顯著的解釋能力，顯示中小企業領導階層為轉換型領導行為者，其規劃運籌的縝密策略思維、經營與徹底落實的雄心氣魄強盛，愈能輔助組織提升創造力並滿足員工需求開創新機，提升企業組織績效促進組織發展。
在中小企業界服務業與製造業其領導力探討，研究結果發現：1.中小企業服務業與製造業在轉換型領導模式領導力有顯著差異；2.中小企業服務業與製造業在交易型領導模式領導力無顯著差異。

Attributed to the more and more challenging conditions the small and medium enterprises are facing, it is time for them to turn the crises into turning points. The leadership and creativity should be applied to gain competition advantages. The emphasized creativity and the improved business continuity management are the core power of differentiation competition. The leaders of the enterprises should establish the core values and convince the staff of the values-promoted productivity, profit rate, and market share rate. Therefore, the study attempted to investigate the relationship among the leadership, creativity, and communicability.
The study investigated the effect of the leadership on creativity and communicability, the three factors on the enterprises, the factors on the staff efficacy, the leadership on services and manufacturing industries, in terms of whether there were significant differences.
Results showed that the effect of the transformational leadership on the creativity and communicability was significantly positively correlated. Thus, with the leader’s meticulous thinking and strong ambition, the creativity and satisfaction were improved, and so were the enterprise effectiveness and development.
The findings from services and manufacturing industries were: 1. The transformational leadership was significantly different, 2. The transactional leadership was insignificantly different.

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