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研究生: Altanzul Chinbat
Chinbat, Altanzul
論文名稱: When the Academic Meets the Pragmatic: A Quality Function Deployment Approach
When the Academic Meets the Pragmatic: A Quality Function Deployment Approach
指導教授: 高如妃
Kao, Faye J.
學位類別: 碩士
Master
系所名稱: 管理學院 - 國際經營管理研究所
Institute of International Management
論文出版年: 2017
畢業學年度: 105
語文別: 英文
論文頁數: 85
外文關鍵詞: Experiential learning, Industry-academia collaboration, Quality Function Deployment, Learning outcome, Goal Orientation.
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  • Just like current educational systems try to change and adopt a new way of teaching, there should be an equal amount of innovative way of evaluating it so that both parties can equally benefit to the field and enrich learning in various ways. This research is directed with the intention contributing toward a measuring and evaluating the learning outcome achieved by students during a practice-based experiential learning process. By applying the Quality Function Deployment (QFD) model to understand the interrelated expectations among all db.School stakeholders, i.e. the faculty, the industry advisors, and the students, the major purpose of this survey is to match the needs of all the stakeholders and to provide information for the future design of an engaged, innovative and impactful program.
    Mixed method data analysis was adopted to analyze two separate studies. The first study is focused on explaining how the program outcome is being measured and evaluated by structurally constructing triple HOQ model in order to provide information on the possible future design of experiential learning program evaluation and improvement method. The purpose of second study was to examine positive effect of students’ goal orientation on their learning outcome performance.

    TABLE OF CONTENTS ABSTRACT II TABLE OF CONTENTS IV LIST OF TABLES VII LIST OF FIGURES VIII CHAPTER ONE INTRODUCTION 1 1.1 Research Background and Motivation. 1 1.1.1 Taiwanese Higher Education Environment. 1 1.1.2 Improving Universities Global Competitiveness. 3 1.2 Background of DB School. 4 1.2.1 Bootcamp Course. 5 1.2.2 Action Plan Course. 7 1.2.3 Portfolio (Industrial Design Practice). 8 1.3 Program Assessment based on International Standard. 8 1.4 Research Objective. 10 1.5 Research Flow and Structure. 11 CHAPTER TWO LITERATURE REVIEW 13 2.1 Quality Function Deployment Model. 13 2.1.1 Quality Function Deployment Model in Education. 14 2.1.2 House of Quality (HOQ). 15 2.1.3Combining AACSB Requirement with QFD Methodology. 18 2.2Experiential Learning. 20 2.3 Design Thinking Concept on Curriculum Development. 22 2.4 Goal Orientation in Experiential Learning. 24 CHAPTER THREE RESEARCH DESIGN AND METHODOLOGY 27 3.1 Research Framework. 27 3.2 Study1. 28 3.1.1 Customer Requirement. 28 3.1.2 Course Component. 29 3.1.3 Performance Rating. 31 3.1.4 Importance Rating. 32 3.1.5Relationship Matrix. 32 3.1.6 Program Assessment Point. 33 3.1.7 Program Importance Weight. 33 3.2 Study 2. 34 3.3 Process of Measuring Gaps among Stakeholders Expectation. 35 CHAPTER FOUR RESEARCH RESULT AND DISCUSION 37 4.1 Study 1 – Triple HOQ Result. 37 4.1.1 Customer Requirement. 37 4.1.2 Performance Rating Result. 41 4.1.3 Learning Goal Importance Rating Result. 46 4.1.4 Relationship Matrix. 49 4.1.5 Program Assessment and Program Importance Weight. 50 4.1.6 Direction of Improvement. 53 4.2 Study 2 – Goal Orientation Effect. 54 4.3 Gaps among Stakeholder Expectation. 56 CHAPTER FIVE CONCLUSION AND DISCUSION 62 5.1 Research Conclusion. 62 5.2 Managerial Implication 65 REFERENCES 66 APPENDICES 68 Appendix 1: Part 1a. Informed Consent. 68 Appendix 2: Student Survey 72 Appendix 3: Importance Rating 80 Appendix 4: Relationship Matrix Assessment 85

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